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Reviews

4.5 / 5Excellent
233 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Airport
    Mackay, QLD (MKY)
    3 min drive
  • Popular Location
    Harrup Park
    5 min drive
  • Popular Location
    Mackay Leisure Centre
    6 min drive
  • Popular Location
    Mackay Regional Botanic Gardens
    9 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Room

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details

About this area

South Mackay

Located in South Mackay, ibis Mackay is in an area with good airport proximity. The area's natural beauty can be seen at Harrup Park and Pioneer Valley, while Mackay Enertainment and Convention Centre and Artspace Mackay are cultural highlights. Mackay Leisure Centre and Bluewater Lagoon are also worth visiting.

Popular Location

What's nearby

  • Harrup Park - 5 min drive
  • Mackay Leisure Centre - 6 min drive
  • Mackay Enertainment and Convention Centre - 7 min drive
  • Jubilee Park - 7 min drive
  • Mackay Regional Botanic Gardens - 9 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • TurBARlence – Alfresco dining pub offering Modern European cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.

About this property

ibis Mackay

4-star hotel with restaurant and fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 152 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like refrigerators and coffee makers. 24-hour room service, premium bedding, and hair dryers are among the other amenities available to guests.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 11-25 for adults and AUD 11-25 for children
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center

Family friendly

Dry cleaning service
Laundry facilities
Refrigerator
Snack bar/deli

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

24-hour business center
1 meeting room

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

Cable channels
LED TV
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 11 and AUD 25 for adults, AUD 11 and AUD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • ibis Mackay Hotel
  • ibis Mackay
4.5

Excellent

5 - Excellent
127
4 - Good
95
3 - Okay
7
2 - Mediocre
3
1 - Poor
1
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfiest bed in town!

Great service, clean tidy rooms, SUPER COMFY BED! The softer pillow was still a little too hard for me unfortunately. Food from the restaurant which I ordered and collected to take to the room was very average and over priced.

Stayed 1 night in Oct. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Rooms are a little small however had a great stay! Super clean and comfy, and the staff are very friendly 😊

    Stayed 1 night in Oct. 2019

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