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lastminute.com.au Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 Queen Bed
17 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Room, 1 King Bed
17 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Superior Room, 2 Single Beds
17 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Standard Room, 1 Queen Bed
Room with view
17 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Eco-friendly Mackay hotel in South Mackay with free parking

Popular property highlights

Free self parking
Free WiFi
Restaurant
24-hour business centre
Laundry facilities

With a stay at ibis Mackay in Mackay (South Mackay), you'll be within a 10-minute drive of Harrup Park and Mackay Leisure Centre. This 4-star hotel is 3.3 mi (5.4 km) from Mackay Enertainment and Convention Centre and 3.4 mi (5.5 km) from Pioneer Valley.

Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

Stop by TurBARlence for lunch, dinner, or brunch, where this bar/lounge specializes in Modern European cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Restaurant
  • Total number of rooms - 152
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2015
  • 24-hour business centre
  • Snack bar/deli
  • One meeting room
  • Free self parking
  • Luggage storage
  • Terrace

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Connecting/adjoining rooms available
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Laptop-friendly workspace
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar – Near toilet
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

TurBARlence - This pub specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 11 and AUD 25 for adults, AUD 11 and AUD 25 for children (approximately)
  • Late check-out fee: AUD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • ibis Mackay Hotel
  • ibis Mackay
  • ibis Mackay Hotel
  • ibis Mackay South Mackay
  • ibis Mackay Hotel South Mackay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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