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3.7 of 5 guest rating
Room type Options Nightly price Book
Family Room
26 square metres
1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Standard Room
26 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Ocean View Suite
Room with view
26 square metres
1 Double Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Pool View Suite
26 square metres
1 Double Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachside hotel to enjoy 2 outdoor swimming pools and white sand beach

Popular property highlights

Free WiFi
Restaurant
Laundry facilities

With a stay at Dolphin Heads Resort in Mackay (Dolphin Heads), you'll be a 4-minute walk from Eimeo Beach and within a 5-minute drive of Blacks Beach Park. This beach hotel is 1.3 mi (2.1 km) from Bucasia Beach and 3.3 mi (5.3 km) from Northern Beaches Central Shopping Centre.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private patios. Flat-screen televisions with digital programming are available for your entertainment, and DVD players are also provided. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a banquet hall.

Satisfy your appetite with seafood at Dolphin Heads Bistro/Bar, a bistro which features a bar/lounge and a pool view. Dining is also available at the coffee shop/café. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 11:30 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. Planning an event in Mackay? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Restaurant
  • Total number of rooms - 50
  • Number of floors - 2
  • Number of buildings/towers - 6
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Coffee shop or café
  • Children's pool
  • Picnic area
  • Front desk (limited hours)
  • Swimming pool
  • Designated smoking areas
  • Pool umbrellas
  • Free WiFi
  • Year Built – 1990
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Number of outdoor pools - 2
  • Designated smoking areas (fines apply)
  • One meeting room
  • Parking (limited spaces)
  • Luggage storage
  • Pool sunloungers
  • Parking onsite
  • Couples/private dining
  • Private picnics
  • Proposal/romance packages available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Parking (limited spaces)

Room Amenities

Dolphin Heads Resort offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. Rooms open to patios. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Fridge
  • Coffee/tea maker
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Patio
  • Sofa bed
  • Free bottled water
  • Microwave
  • DVD player
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Connecting/adjoining rooms available
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:30 AM on weekends.

Dolphin Heads Bistro/Bar - Overlooking the pool, this bistro specializes in seafood and serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Ecotours nearby
  • Volleyball on site
  • Beach volleyball on site
  • Rock climbing nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Mountain climbing nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 22 for adults, AUD 5 and AUD 12 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dolphin Heads Resort
  • Dolphin Heads Resort Hotel
  • Dolphin Heads Resort Dolphin Heads
  • Dolphin Heads Resort Hotel Dolphin Heads

We should mention

Pool access available from 8:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

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