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Casa Nostra Motel Mackay

4.0 star property

Photo gallery for Casa Nostra Motel Mackay

Garden
Standard Room, Non Smoking
Reception
Mini-fridge, microwave, coffee/tea maker, electric kettle
55-cm Smart TV with digital channels, TV, streaming services

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
30 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Bluewater Lagoon
    ‪20 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room

Premium bedding, pillow-top beds, iron/ironing board, free WiFi

Room

  • Sleeps 3

Standard Queen Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room

Pool

Room

  • Sleeps 2

View all photos for Room

Pool

Room

  • Sleeps 2

View all photos for Room

Premium bedding, pillow-top beds, iron/ironing board, free WiFi

Room

  • Sleeps 2

Similar properties

Exterior
Mackay Resort Motel
West Mackay
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$144
includes taxes & fees
11 June - 12 June
Mackay Resort Motel

About the area

Mackay

Located in Mackay (West Mackay), Casa Nostra Motel Mackay is within a 5-minute drive of Mackay Enertainment and Convention Centre and Caneland Central. .This motel is 1.1 mi (1.8 km) from Bluewater Lagoon and 1.3 mi (2.1 km) from Mackay Regional Botanic Gardens.
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 15 min walk - 1.3 km
  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Harrup Park - 3 min drive - 1.9 km
  • Mackay Regional Botanic Gardens - 3 min drive - 1.9 km

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬18 min walk
  • ‪KFC - ‬1 min walk
  • ‪KFC - ‬2 min drive
  • ‪Shamrock Hotel - ‬13 min walk
  • ‪Subway - ‬9 min walk

About this property

Casa Nostra Motel Mackay

Casa Nostra Motel Mackay offers 21 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. 55-cm Smart televisions come with premium digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 21 air-conditioned rooms featuring microwaves and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access and concierge services.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Mackay? This motel has 30 square feet (3 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 30 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)

Guests will receive key retrieval information

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay

Casa Nostra Motel Mackay Motel

Casa Nostra Motel Mackay West Mackay

Casa Nostra Motel Mackay Motel West Mackay

Casa Nostra Motel Mackay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 111 reviews
Rating 8 - Good. 19 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 8 out of 111 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

kylie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, & I’m pretty sure there had been a dog in the room, as that’s all we could smell, & the beds were hard as.
Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay 😃
Stayed 1 night in Sep 2025

10/10 Excellent

Mikey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
I booked on line but when I arrived the office was empty. I had to wait 30 minutes to check in😕
Stayed 1 night in Aug 2025

2/10 Terrible

Dale

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We Stayed at this property 21st through to 24 of August on entry the property was clean and tidy but following neighbours burning rubbish next door our unit was fill with putrid smoke which we had to put up with according to the staff we did(not happily) then on the 23rd we left our room leaving PLEASE MAKE UP OUR ROOM SIGN out and on return it was not done we were told by staff rooms are not cleaned on weekends ask for at least clean towels and were given with protest this is none of the worst Motels i have stayed in it deserves no stars unfortunately i don't think i will be booking through Wotif again. Unhappy
Stayed 3 nights in Aug 2025

6/10 Okay

Santa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moul in a room (wall over the window an window it self) and dusty floors. Convenient location though and welcoming receptionist.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good location and tidy room. Good wifi for work
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and easy check in. Close to everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Overnight stop, clean, tiles floor, kitchenette with sink. T
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Motel was exactly what we needed. Quiet, clean, close to everything and at a good price. Definitely would come again.
Stayed 3 nights in Jul 2025

6/10 Okay

Brian

Disliked: Cleanliness, amenities
Dirty fridge
Stayed 1 night in Jun 2025

6/10 Okay

Kerryn

Liked: Staff & service
Old and needs an upgrade. Rooms need more thorough cleaning. I stayed there 2 nights a day apart and the same dirt etc was still in the bathrooms indicating a thorough clean was not completed. Noisy. Every movement by guests in and out of rooms can be heard in your room. Staff very pleasant though
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Travelled with family
Check in was easy and the staff very friendly. The bathroom had a lot of the previous guests hair around which gave me the ick. The room could have done with a few extra blankets as there was no blanket or comforter on the bed, but the bed itself was comfortable. Great access to streaming services.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unit 8 was renovated and clean and tidy.
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite peoperty
Stayed 1 night in May 2025

4/10 Poor

Stephen

Disliked: Cleanliness
The room has been refurbished but not clean. Bun found in the microwave from previous guests. Under the bed was filthy. Maggots coming out of the large rubbish bin along side the building.
Stayed 1 night in May 2025

8/10 Good

Sandy

Stayed 1 night in May 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 7 nights in Apr 2025

10/10 Excellent

Malle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Apr 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Experience was really average ! Had extra pets coming into shower from cracks . Big fat long worms in shower everyday from cracks in shower. And water would go snap cold then piping hot unexpectedly during shower…. Probably will never stay there again.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Stayed 1 night in Mar 2025