Holiday Inn Express Hotel and Suites Las Cruces by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel and Suites Las Cruces by IHG

Indoor pool
Exterior
Exterior
Point of interest
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Spa
  • Pool
  • Gym

Explore the area

Map
2635 S Valley Dr, Las Cruces, NM, 88005
  • New Mexico State University
    ‪5 min walk‬
  • Mesilla Valley Mall
    ‪6 min drive‬
  • New Mexico Farm and Ranch Heritage Museum
    ‪7 min drive‬
  • Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Las Cruces

With a stay at Holiday Inn Express Hotel and Suites Las Cruces by IHG in Las Cruces, you'll be a 5-minute walk from New Mexico State University and a 4-minute drive from Las Cruces Museum of Art. .This spa hotel is 3.4 mi (5.5 km) from Mesilla Valley Mall and 4 mi (6.5 km) from New Mexico Farm and Ranch Heritage Museum.

What's nearby

  • New Mexico State University - 5 min walk - 0.5 km
  • Las Cruces Convention Center - 10 min walk - 0.9 km
  • Las Cruces Museum of Art - 4 min drive - 3.8 km
  • Mesilla Valley Mall - 6 min drive - 6.5 km
  • New Mexico Farm and Ranch Heritage Museum - 6 min drive - 6.1 km

Getting around

  • El Paso International Airport (ELP) - 64 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Whataburger - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Boba Cafe - ‬3 min drive

About this property

Holiday Inn Express Hotel and Suites Las Cruces by IHG

Hotel with a full-service spa, a quick walk to New Mexico State University
Holiday Inn Express Hotel and Suites Las Cruces by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Las Cruces hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 5:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 5:30 AM and 9:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Las Cruces
Holiday Inn Express Las Cruces
Holiday Inn Express Hotel Suites Las Cruces
Inn Express Las Cruces
Holiday Inn Express Hotel And Suites Las Cruces
Holiday Inn Las Cruces
Las Cruces Holiday Inn

Holiday Inn Express Hotel and Suites Las Cruces by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The property was nice and convenient to access highways
Stayed 1 night in Apr 2025

4/10 Poor

Mlaunda, minneapolis

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The staff was nice and very accommodating, but the rooms were not good. The dirty wall dirty floors. The floors were disgusting. The neighborhood is a little sketchy, but I didn’t feel unsafe, but unfortunately, I will not be staying back at this location. It just is not clean.
Stayed 1 night in Apr 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Bret

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room felt outdated and dirty. There was no soap in the bathroom for the shower. There was what looked like a blood stain on the carpet near the foot of one of the beds. Paint was peeling and looked like the walls hadn't been cleaned in ages. You could see bolts in the ceiling. Maybe I'm being picky but I would think for the price we paid that the least we could expected is that our room would be clean and nice. Staff was friendly though.
Stayed 1 night in Apr 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place I've ever stayed. I'd stay in Deming in The LaQuinta over this place. The building is next to train tracks, and the train goes by every 2 hours, it's loud and shakes the building. The walls are stained, and have water damage that hasnt been addressed. There was missing tile on the floor, there was oil drips on the walls, a shoe print on the ceiling, carpet so nasty it had an inch thick of dust all around the room and dust so thock on the lamps you could see it with your eyes, dog piss all over the carpet and all over the furniture, the AC was screeching all night, and then kept shutting off. Im sure it needs to be replaced. The walls in the. Athroom look like there is mold growing. The walls look like people are vaping in them, and I ended up having severe allergy attack after being in the room 10 minutes. The placenis very run down, and is not labled as non pet friendly, but it is. It shouldnt be, they dont have staff to properly care for the rooms to remove the filth from the room or clean the carpets or dist, nothing. So disturbing.
Stayed 1 night in Mar 2025

2/10 Terrible

Rich

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RENOVATION needed NOW!!

Hotel was in poor condition. Floors were dirty, rooms were run down. Stained sheets and furniture. Shower head barely worked. Coffeemaker didn’t work in the room. Staff was helpful and friendly. Carpets were filthy and stained. Needs a HUGE renovation. I would never stay there again.
Stayed 1 night in Mar 2025

4/10 Poor

Guadalupe

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

2/10 Terrible

Kathryn

Stayed 1 night in Mar 2025

6/10 Okay

Mavis

Liked: Staff & service
Disliked: Property conditions & facilities
I noticed the sign in lobby says it is being renovated. Badly needs new flooring , paint and decor. Not a great location, although it was easy access. Nothing close by except fast food
Stayed 1 night in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Diana

Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lisa, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Met all of our needs
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

bobby

Stayed 1 night in Mar 2025

2/10 Terrible

Patty

Travelled with family
Disliked: Cleanliness, staff & service
The front desk person did not put our info into the system properly. We had 2 rooms rented for the night and when our daughter and her family checked in they sent them up to the wrong room. The front desk person came up to open the door of the room they could not get into. They open Ed the door and it was someone else’s room. Then the front desk person decides it’s a good idea at midnight to call our room to apologize for opening doors that were wrong. And, called our daughter after mid night as well to apologize… our young grandkids were woken up with the phone call. Needless to say, we will not be back. After all the trouble they didn’t offer to discount our rate or offer an apology at the desk this morning. Nothing!!
Stayed 1 night in Mar 2025

10/10 Excellent

Virginia

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Business in Las Cruces

The staff was very friendly and helpful. Breakfast was plentiful and good. The hot tub wasn't working properly so that was a bit disappointing. Our shower needed a new shower head. The bed was very firm and we did not sleep well.
Stayed 1 night in Feb 2025

10/10 Excellent

Marco

Stayed 1 night in Feb 2025

10/10 Excellent

Jefferson

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Wendi

Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Break fast
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the interstate. Easy to access and good complementary breakfast.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Feb 2025