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Best Western University Inn

2.5 star property

Photo gallery for Best Western University Inn

Reception
Creator video - submitted by JetsettingJabber
Standard Room, 1 Double Bed, Non Smoking (Shower Only)
Lobby
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Reis Tennis Center
    ‪6 min walk‬
  • Place, Six Mile Creek Vineyard
    ‪2 min drive‬
  • Place, Cornell Botanic Gardens
    ‪3 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Mobility Accessible King Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Double Room with Roll-in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

1 King Bed With Whirlpool Fireplace Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

  • Sleeps 2

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 6

Two Queen Room

  • Sleeps 4

King Room with Fireplace

  • Sleeps 2

Two Queen Room with Fireplace

  • Sleeps 4

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Standard Room, 1 King Bed, Non Smoking | View from room
Quality Inn Ithaca - University Area
  • Breakfast included
  • Pet-friendly
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  • Free Wi-Fi
3.7 out of 5, Good, 1,002 reviews
The price is AU$167
includes taxes & fees
14 Jan - 15 Jan 2026
Quality Inn Ithaca - University Area

About the area

Ithaca

When you stay at Best Western University Inn in Ithaca, you'll be connected to a shopping center, within a 5-minute drive of Ithaca Commons and State Theatre of Ithaca. .This hotel is 1.7 mi (2.8 km) from Cornell University and 3.1 mi (5 km) from Ithaca College.

What's nearby

  • Reis Tennis Center - 6 min walk - 0.6 km
  • Six Mile Creek Vineyard - 2 min drive - 2.9 km
  • Cornell Botanic Gardens - 3 min drive - 3.2 km
  • Newman Arena - 3 min drive - 1.8 km
  • Robert J. Kane Sports Complex - 3 min drive - 1.8 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • ‪BG Buda’s East Hill Italian Grill - ‬6 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Cornell Dairy Bar - ‬2 min drive
  • ‪Oishii Bowl - ‬3 min drive
  • ‪Mattin's Cafe - ‬3 min drive

About this property

Best Western University Inn

Pet-friendly hotel with free breakfast connected to a shopping center in Ithaca
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 2000 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was not good. The beds were really uncomfortable. The staff wasn't courteous. I stayed two nights, and the they didn't clean the room or leave fresh towels. When I called the front desk to tell them about it, they said there was nothing they could do. They had no one there to clean the room. They only offered fresh towels. The gentlemen came by with the towels and trash bags, but didn't offer to take the trash from the room. We were minorities that did not feel welcome by the staff at all.
Stayed 2 nights in Sep 2025

8/10 Good

Scott C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Benjamin

Stayed 2 nights in Sep 2025

2/10 Terrible

Ellen

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, quiet large room.
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaojie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mikhail, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everywhere
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

4/10 Poor

Hanqing

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to everything.
Stayed 3 nights in Sep 2025

8/10 Good

Rupali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnie from best western was really helpful. She worked with hotel.com customer service to fix reservation issue. She was very friendly and courteous during check in. Great example of excellent customer service. We stayed in room 144 which was next to laundry machines for hotels. The machines were running all Night and there was constant noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with any questions or requests we had.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Stayed 1 night in Sep 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet but you needed to drive everywhere. Except in the little plaza next door they had a supermarket which was very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Svetlana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property is completely run down. The mattress was extremely old. I ess able to see the mattress springs through the blanket. The pillows were as hard as a rock. The carpet is full of stains. I couldn't bring myself to walk around the room without my slippers. The toilet paprr holder mept falling off, the showerhead was barely holding on. I could go on with all of the issues with this place. I couldn't sleep for the 2 nights i was there because my of the noise the from other guests and the noise their doors made from opening and closing. It is extremely hard to open and close the room doors. Instead of having a relaxing and stress free stay, i was extremely tired and frustrated. Do not stay at this hotel. Stay far away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quite location, next to plaza shopping with sandwich shop and chinese food, CVS, etc. Clean comfortable rooms, friendly staff, and great buffet breakfast. Would definately return.
Stayed 3 nights in Aug 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Waqar

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

David, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Only 5 min drive to Cornell campus, walk to grocery and food options. Clean, comfortable and quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel rooms were large and the hotel quiet. It is just in need of renovations.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025