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Best Western University Inn

2.5 star property

Photo gallery for Best Western University Inn

Lobby
Creator video - submitted by JetsettingJabber
In-room safe, desk, laptop workspace, blackout curtains
Free daily on-the-go breakfast
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Cornell Botanic Gardens
    ‪19 min walk‬
  • Place, Newman Arena
    ‪19 min walk‬
  • Place, Cornell University
    ‪6 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Mobility Accessible King Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Double Room with Roll-in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

1 King Bed With Whirlpool Fireplace Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

  • Sleeps 2

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2

Two Double Room

  • Sleeps 6

Two Queen Room

  • Sleeps 4

King Room with Fireplace

  • Sleeps 2

Two Queen Room with Fireplace

  • Sleeps 4

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About the area

Ithaca

When you stay at Best Western University Inn in Ithaca, you'll be connected to a shopping center, within a 5-minute drive of Ithaca Commons and State Theatre of Ithaca. .This hotel is 2.3 mi (3.7 km) from Cornell University and 3.1 mi (5 km) from Ithaca College.

What's nearby

  • Reis Tennis Center - 8 min walk - 0.7 km
  • Robert J. Kane Sports Complex - 18 min walk - 1.5 km
  • Cornell Botanic Gardens - 19 min walk - 1.6 km
  • Newman Arena - 19 min walk - 1.7 km
  • Cornell University - 6 min drive - 5.0 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 22 min drive

Restaurants

  • ‪Collegetown Bagels - ‬3 min drive
  • ‪Dunkin' - ‬5 min walk
  • ‪Cornell Dairy Bar - ‬3 min drive
  • ‪Terrace Restaurant - ‬4 min drive
  • ‪Mattin's Cafe - ‬3 min drive

About this property

Best Western University Inn

Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 2000 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Will, Beacon

Stayed 1 night in Dec 2025

8/10 Good

Jaime

Stayed 1 night in Dec 2025

10/10 Excellent

Hiroyasu

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for visiting Cornell University. Big and clean room. Breakfast needs improvement.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marshall

Stayed 1 night in Dec 2025

8/10 Good

Tao

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

2/10 Terrible

richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Early check in for $20 an hour? No thanks. Fireplace in room, but no instructions for use. Thermostat on room heater appears to be broken, as heat did not stop regardless of how warm the room got. After turning off the heat, the room quickly chilled due to drafts from fireplace and poorly installed heater. Bathroom mirror was damaged and discolored. Complex has multiple unattached buildings, which are not locked or otherwise secured at night. Location is near nothing, including restaurants.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The staff were friendly, kind and professional! The room was clean, and well kept. The breakfast was great! Look forward to my next stay
Stayed 5 nights in Dec 2025

6/10 Okay

Joan

Liked: Cleanliness
Mattress was old, creaky and uncomfortable. Ended up sleeping on the chair. Weirdly, everything else was in good condition and staff were wonderful.
Stayed 1 night in Dec 2025

8/10 Good

MELISSA, NEWTON

Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello
Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was lovely with a fireplace, a desk, a refrigerator, and a microwave. The bed was comforable and the location of the property was nice. It was easy to get to things. Everyone was very helpful and friendly that worked there and breakfast was a nice touch. I highly recommend staying here, if you're going tonbe in the area.
Stayed 2 nights in Nov 2025

2/10 Terrible

Zello

Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room big enough for 3 of us, clean and warm. Breakfast was adequate, no complains
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

8/10 Good

janet

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very welcoming and rooms are nice & clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany

Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay. Had everything we needed.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Dacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well stocked, friendly staff
Stayed 1 night in Nov 2025

2/10 Terrible

Sartaj

Travelled with family
Disliked: Amenities
I got there early around 12pm and requested early check in , I was told it’s $20 per hour , I called Orbitz/expedia they told manager that this was not mentioned on the web and since they have room ready and I am Expedia platinum customer they should honor again manager denied the request and told us to come back after 3pm , my concern is when we check out early do they give any credit ? I book a lot of hotels this is first time in 15 years I had to go through this
Stayed 1 night in Oct 2025