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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Meeting facility
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View map
3175 Fingerlake East Drive, Cortland, NY, 13045

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cortland

With a stay at Best Western Plus Finger Lakes Inn & Suites in Cortland, you'll be a 4-minute walk from Shipwreck Golf Amusement Center and a 3-minute drive from State University of New York-Cortland. .This hotel is 4.9 mi (7.9 km) from Central New York Living History Center and 5.3 mi (8.5 km) from Tompkins Cortland Community College.

What's nearby

  • Shipwreck Golf Amusement Center - 3 min walk - 0.3 km
  • State University of New York-Cortland - 3 min drive - 3.6 km
  • Greek Peak Mountain Resort - 9 min drive - 13.9 km
  • Cascades Indoor Waterpark - 9 min drive - 13.9 km
  • Cornell University - 23 min drive - 30.3 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪A&W Restaurant - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪Dunkin' - ‬2 min drive

About this property

Best Western Plus Finger Lakes Inn & Suites

Hotel with free breakfast, 4-minute walk to Shipwreck Golf Amusement Center
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Finger Lakes Inn & Suites. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 912 reviews
Rating 8 - Good. 271 out of 912 reviews
Rating 6 - Okay. 119 out of 912 reviews
Rating 4 - Poor. 64 out of 912 reviews
Rating 2 - Terrible. 40 out of 912 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was very friendly and helpful. Room was great
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Charlanne

Travelled with partner
Disliked: Cleanliness
The staff took 25 minutes to check us in, gave us a handicapped room whose drain did not work so taking a shower flooded the bathroom floor and I had to mop it up to even walk in there, and the carpet had dirty looking spots.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness

Stained sheets

Stayed 1 night in Jul 2025

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower leaked and was dirty. The carpets had stains. I wish I would have taken pictures to share. I will not stay or recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTINE

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jamie

Travelled with family
Con isn’t for what we were in the area for. Property definitely needed some updates. There were several Sheetrock patches with no paint in our room, one of the towels had stains on it and a shelf that was in the bathroom was hanging from the wall
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Jul 2025

4/10 Poor

Nicholas

Stayed 1 night in Jul 2025

2/10 Terrible

Joy, Woodbridge

Disliked: Cleanliness, amenities, property conditions & facilities
After paying a higher amount than the surrounding hotels I was surprised at the state of this hotel. There was not enough hot water for 2 of us to shower and the foot stool in our room was decrepit (see photo). We actually checked out one day early despite having paid $299 for the night.
Stayed 2 nights in Jul 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was ok. If you’re going to a PBR tournament in Cortland, it’s location is perfect. I don’t have anything bad to say - it was on the shabbier side - but it was a clean comfortable place to sleep. nothing special. FYI, the “hot breakfast” promised was powdered eggs & make your own waffle. Otherwise it was a fridge with yogurts & some prepackaged muffins.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

I have stayed there before and knew I would pick again. Nice and clean, comfortable beds and quiet.
Stayed 1 night in Jul 2025

6/10 Okay

Beth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service was great. The room and hallways smelled musty and like dirty feet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carrie

Stayed 1 night in Jun 2025

4/10 Poor

Kristyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Place was perfect location for what I was doing but first room Given was already occupied when I opened door. Then got new room and linens were terrible, towels old, bed spread stained on both beds, flies in the room (Alive), could see mattress through the sheets.
Stayed 1 night in Jun 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. The bed was great.
Stayed 1 night in Jun 2025

6/10 Okay

Theresa, Shavertown

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Guy R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025