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Best Western Brockport Inn & Suites

2.5 star property

Photo gallery for Best Western Brockport Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Fitness facility
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4908 Lake Rd S, Brockport, NY, 14420
  • Place, State University of New York-Brockport
    ‪3 min drive‬
  • Place, University of Rochester
    ‪32 min drive‬
  • Place, Rochester Institute of Technology
    ‪33 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Sofabed, Non-Smoking, Continental Breakfast

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King,Mobility Accessible,Communication Assistance,Bathtub,Refrigerator,Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room With Refrigerator-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Refrigerator

  • Sleeps 4
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Refrigerator, Non-Smoking, Continental Breakfast

  • Sleeps 4
  • Free Wi-Fi

View all photos for Acesssuite1Kingbedmobilacesscommunicatassistbathtubmicrowavrefrigeratsofabednosmokcontinentalbreakf

Desk, laptop workspace, blackout curtains, iron/ironing board

Acesssuite1Kingbedmobilacesscommunicatassistbathtubmicrowavrefrigeratsofabednosmokcontinentalbreakf

  • Sleeps 4
  • Free Wi-Fi

View all photos for Acess1Kingmobilityacesscommunicationassistancebathtubrefrigeratornosmokcontinentalbreakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

Acess1Kingmobilityacesscommunicationassistancebathtubrefrigeratornosmokcontinentalbreakfast

  • Sleeps 2
  • Free Wi-Fi

View all photos for Acess2Queenmobilityacesscommunicationassistancebathtubrefrigeratornosmokcontinentalbreakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

Acess2Queenmobilityacesscommunicationassistancebathtubrefrigeratornosmokcontinentalbreakfast

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed and Sofabed Suite Micrfg Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed and Sofabed Suite Micrfg Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Brockport

Located in Brockport, Best Western Brockport Inn & Suites is within a 5-minute drive of Emily L. Knapp Museum and Library and State University of New York-Brockport. .This hotel is 3.1 mi (5 km) from Northampton Park and 10.9 mi (17.5 km) from Lake Ontario Winery.

What's nearby

  • State University of New York-Brockport - 3 min drive - 2.9 km
  • University of Rochester - 32 min drive - 38.2 km
  • Rochester Institute of Technology - 33 min drive - 40.9 km
  • Strong - 33 min drive - 36.8 km
  • Six Flags Darien Lake - 52 min drive - 71.3 km

Getting around

  • Rochester Station - 23 min drive
  • Greater Rochester Intl. Airport (ROC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Subway - ‬9 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Dunkin' - ‬13 min walk

About this property

Best Western Brockport Inn & Suites

Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

An off-leash area is available

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dollingers Brockport

Dollingers Inn

Dollingers Inn Brockport

Dollingers

Dollinger`s Hotel Brockport

Dollingers Inn Suites

Brockport & Suites Brockport

Best Western Brockport Inn & Suites Hotel

Best Western Brockport Inn & Suites Brockport

Best Western Brockport Inn & Suites Hotel Brockport

Best Western Brockport Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 63 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2026

4/10 Poor

Dory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was nice and the bed was comfortable, but our door pass kept deactivating THREE times. Three separate times, I had to go get new cards! Once is a mistake, but three times? They said they were having trouble with the cards deactivating and they were getting a new machine, but no offer of any kind for the inconvenience. We have stayed at this hotel MANY times as our daughter and family live locally and it’s close to their place, but I will think twice the next time I book. The advertisement lists (and we have seen) a buffet breakfast. There was nothing buffet about it and the fridge was locked when we went to get a yogurt and milk. We gave up and went to The Golden Eagle. (delicious btw) Fix the advertisement to read “Continental Breakfast” so people are not mislead. Worst stay in a long time.
Stayed 2 nights in Jan 2026

4/10 Poor

Brian, Clearwater Beach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Blizzard conditions this weekend. The long uphill drive was never plowed and unsafe. Our room was dingy and never cleaned. Our key cards failed 3 different times. The heat and ac did not work well. The only saving grace is the staff who were great. They tried their best to help and they were very nice.
Stayed 3 nights in Jan 2026

4/10 Poor

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In response to the snowfall the hotel had someone come and clean the parking lot; in doing so the snowplow guy pushed a pile of snow under and behind my car so that I had to dig the car out myself. I'm guessing that the guy thought it was quite funny what he did to my car and the other three cars parked there.
Stayed 3 nights in Jan 2026

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean simple hotel. Nice soft beds. Breakfast was cold grab and go. And no pool which would have been nice for the price.
Stayed 1 night in Jan 2026

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel. Stayed her all the time when it was the Dollinger. Still as nice, breakfast was disappointing, otherwise would stay again n
Stayed 3 nights in Jan 2026

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful clean room hotel was quiet and excellent staff.
Stayed 1 night in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Dale

Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Staff was very friendly and room was clean and neat
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Decent very affordable hotel. Very clean. Bed was average. Breakfast is horrible.
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, staff was professional.....Breakfast need more options....very generic items....could be better....more hot food for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Mircka

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service
Great Around the clock breakfast and snack room. Large rooms, comfortable beds, thick wall, soundproof type rooms. A small but good quick workout room, free weights and cardio workout machine machines.
Stayed 2 nights in Dec 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people there were so nice, the room was spotless!! The staff was so kind and super helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 3 nights in Nov 2025

6/10 Okay

Susi

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Ok - rooms could be cleaner . Alot of hair on the bathroom floor
Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend the king suite. Breakfast is a plus. Many options. Very close to downtown brockport.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 2 nights in Nov 2025

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was satisfactory and the staff is outstanding. The breakfast leaves a lot to be desired.
Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Gail

Liked: Cleanliness, amenities, property conditions & facilities
I would give this Best Western in Brockport, NY a 3-star rating. The staff were wonderful—friendly, helpful, and truly the highlight of my stay. However, the breakfast was very disappointing. Some of the bagels appeared spoiled, the French toast was soggy, and the eggs were runny. Even the juices didn’t taste fresh. Overall, the breakfast quality really brought down the experience.
Stayed 1 night in Aug 2025

8/10 Good

Zahira

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was good except a couple of moisture flies in the bathroom and not enough shower soap in the shower
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean and quiet. Breakfast area was kept tidy and restocked promptly.
Stayed 2 nights in Nov 2025