Hell's Kitchen ski resorts

The free coffee in the morning isn't so good, but the belvedere was great otherwise!!!

The hotel staff at all times were professional, and amicable. The bedroom and bathroom were very clean and the cleaning ladies were excellent and attentive.

My husband and I visited NYC for a 5 day vacation. We initially chose the Truss because of location and affordable price. I am happy to report that the location is very convenient - only a few blocks from a subway station, within walking distance of Time Square and Broadway, and surrounded by places to eat. There is a lovely market located a couple blocks away called the Big Apple and it has everything you could need. The best thing about staying at the Truss is Jessy. She is an absolutely delight! She made us feel so welcome, had excellent recommendations, and was very intentional about making our stay the best it could be. When we return in the future, we will stay at the Truss simply because of the phenomenal service Jessy provided. The hotel itself is very minimalist. There aren't any amenities such as a pool or fitness room. The rooms are few in number and small in size, but if you are going to NYC to experience the city, that's fine because you aren't going to spend much time in your room anyways. The decor is modern and updates have been made. The bed was decent, the TV worked well, there was a nice walk-in shower, and the AC worked - that's all we needed and we were perfectly happy. Given it's location, the stellar customer service, and affordability we will definitely stay here again in the future.

Great place to stay

Check-in was so delayed. We were almost late for our dinner and Broadway show.

It looks older than I visited a few years ago. There are no fridge and microwave and the space is limited. There is no desk light and the battery of the safe was dead although the staff replaced the battery and sent a desk light to my room fast.