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Truss Hotel Times Square

4.0 star property

Photo gallery for Truss Hotel Times Square

Exterior
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels, shampoo
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(182 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(125 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

New York

With a stay at Truss Hotel Times Square , you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 1 mi (1.5 km) from Empire State Building and 1.1 mi (1.8 km) from Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 18 min walk - 1.5 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • Penn Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Steak Frites Le Bistro - ‬1 min walk

About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness center, 9-minute walk to Times Square
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1473 out of 3041 reviews
Rating 8 - Good. 848 out of 3041 reviews
Rating 6 - Okay. 412 out of 3041 reviews
Rating 4 - Poor. 167 out of 3041 reviews
Rating 2 - Terrible. 141 out of 3041 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shamoon

Liked: Cleanliness, staff & service, property conditions & facilities
your sink in the bathroom is no good.it takes too long for the water to go down. you need to take care of it and also your Elevator is too dark needed more light.
Stayed 3 nights in Sep 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures were totally different from reality. However, it was nice that we were close to Times Square and trains were walking distance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanavan, Whitehall

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Rowell, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here are beyond’s expectations. Thankful and very helpful. Near to almost everything.
Stayed 2 nights in Sep 2025

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got my deposit back.
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice stay, and staff is very friendly. The room was a little dated and dirty but nothing that raised any alarm. We also had some issues with our keycards but the staff resolved it for us right away.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great venue

Luz at the front desk was awesome. This is a reasonably-priced boutique hotel in a great location that's clean, comfortable and run by an excellent management team.
Stayed 1 night in Sep 2025

6/10 Okay

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Stayed 1 night in Sep 2025

8/10 Good

Jehilyn, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Lotus

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Reserved 3 rooms. Our stay was decent. Staff were nice but room condition could have been better. Shower floor tiles were in poor form- tiles were not caulked properly and caulking strips were visible. Ended up wearing our sandals to take shower. Paint patches were not covered properly near the window. I guess renovations needed to be completed.
Stayed 3 nights in Aug 2025

4/10 Poor

Tyler

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were absolutely amazing! But the rooms themselves have gone downhill the past year alone. Not well maintained.
Stayed 4 nights in Aug 2025

6/10 Okay

WAI HONG

Stayed 6 nights in Aug 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Patrice

Disliked: Property conditions & facilities
The hotel advertised rooftop which was closed and no hot tub at the location. They charge you $2 in cash only to keep each luggages if you arrive before the 4pm check in. The hotel do not offer free breakfast. The room was decent nothing to brag about at all. If visiting NYC I would not stay in this location again. Best to pick a better quality hotel for your stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Shan

Stayed 1 night in Aug 2025

4/10 Poor

Shan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The bathtub was clogged on my check-in night. We reported the issue and requested compensation, but the front desk staff repeatedly hung up on our calls. After multiple attempts, we finally reached the manager, who promised a 50% refund. However, we only received a 30% refund.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm coming back

Wonderful stay….‼️‼️‼️‼️ Clean rooms..Bed so comfortable
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Liked: Staff & service
Great location, decent price. However the room had a few issues. When we checked in, the room had not been thoroughly vacuumed and we found a few nail clippings on the floor. Also, the shower tile grout at the base was black and tile was starting to separate from the wall. The reading light next to the bed would intermittently turn on and off which was odd (haunted? lol) We didn’t spend much time in the room as we had a full schedule of theatre and sightseeing so it was fine for us. Staff was friendly.
Stayed 3 nights in Aug 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great clean hotel stay.

My girlfriend and I stayed at this hotel for a convention. Our room was the king size bed. The room was AC cool, clean, and organized. The curtains were a bit of a problem due to how loose it was. Luckily, the staff was able to fix it in no time. Our stay was great and would recommend this place again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Toni Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025