Hilton Garden Inn New York Times Square South

3.0 star property

Photo gallery for Hilton Garden Inn New York Times Square South

Room, 1 King Bed, Balcony | View from room
Exterior
Reception
Room, 2 Double Beds, City View
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
326 W 37th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(371 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(111 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility & Hearing)

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sky View)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, View (Mobility & Hearing)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

Located in New York (Manhattan), Hilton Garden Inn New York Times Square South is within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.5 mi (0.8 km) from Jacob K. Javits Convention Center and 0.9 mi (1.4 km) from Broadway.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 34 St. - Penn Station - 4 min walk
  • Penn Station - 8 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Bites Of Xi'an - ‬3 min walk
  • ‪Non Solo Piada - ‬1 min walk
  • ‪Arvaci coffee - ‬1 min walk
  • ‪Aiyara Thai - ‬1 min walk
  • ‪Longo Bros - ‬2 min walk

About this property

Hilton Garden Inn New York Times Square South

Hotel with a restaurant, a quick walk to Madison Square Garden
Hilton Garden Inn New York Times Square South offers 250 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 250 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and 43-inch LCD televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include shopping on site, a television in a common area, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Hilton Garden Inn New York Times Square South, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn New York Times Square South has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 60 for adults and USD 10 to 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10 to 60 for adults, and USD 10 to 60 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn Times Square South Hotel
Hilton Garden Inn Times Square South
Hilton Garden Inn West 37th times Square South
Hilton Garn Inn Times Square
Hilton York Times Square York
Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn New York Times Square South New York
Hilton Garden Inn New York Times Square South Hotel New York

Hilton Garden Inn New York Times Square South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2812 out of 4220 reviews
Rating 8 - Good. 913 out of 4220 reviews
Rating 6 - Okay. 265 out of 4220 reviews
Rating 4 - Poor. 95 out of 4220 reviews
Rating 2 - Terrible. 135 out of 4220 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

4/10 Poor

Will

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ACwasnt working, texhs came 3 times got fixed on last day
Stayed 3 nights in May 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable, clean and convenient!
Stayed 1 night in May 2025

10/10 Excellent

Fadua

Stayed 1 night in May 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service
Value for room pricing in New York Time Square was fair. Room decor was dated. Microwave was worn. Closet was small and was too short for long dresses/ jumpsuits. Air Conditioner rumbled very loudly and had to be turned off after room was cooled in order to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in May 2025

8/10 Good

Leslie

Travelled with family
Good service
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet but Close to Everything

My wife and I enjoyed the fact that this hotel is close to Times Square without having the noise. We will definitely go here again the next time we stay over in NYC
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy check-in
Stayed 1 night in May 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very quiet. I liked the fact that you have to key in after certain evening hours and security is on the property. I felt very safe. It was walkable to Times Square and to catch the train to NJ. Very convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Beyla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very accomodating staff, well maintained property, enjoyed drinks at the in-house bar/restaurant and great rest, because it was quiet. Will definetely return.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great midtown location for Penn, Times Square and Macys! Wonderful staff and lovely restaurant. Very comfy bed and pillows. My second stay there and will definitely return, Thank you for a wonderful stay.
Stayed 6 nights in May 2025

4/10 Poor

Jinu, Chicago

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It’s brusque and cold and burdensome. In every aspect. Staff, bldg, climate, area. My cortisol levels have spiked from having spent two nights there.
Stayed 2 nights in May 2025

8/10 Good

Hananeh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall recommended and good value for money
Stayed 4 nights in Apr 2025

10/10 Excellent

James A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that is convenient for its location near Penn Station as well as being near Chelsea and Times Square. And a very friendly and helpful staff are a pleasure to deal with.
Stayed 2 nights in May 2025

10/10 Excellent

Pradeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close all attractions in NYC
Stayed 1 night in Dec 2024

10/10 Excellent

Angelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great staying in the middle of nyc! so close to times square and many attractions. staff was nice and very helpful. there were also nice essentials to buy in the lobby like water and umbrellas when it rained. i would definitely come back
Stayed 4 nights in Apr 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in NYC!

It was an excellent stay. My friend Suzie and myself we thrilled with the service. I would like to recognize the following: Rebecca (excellent, gracious and helpful) send-off and Dennis (super pro-active with gestures of hospitality), as well as Lianna (who was quick to personally connect offering immediate rapport).
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not good experience

I recently stayed at this hotel and unfortunately, the experience fell short of expectations. The room had a couple of serious issues—most notably, the thermostat was broken, and the control panel for turning the unit on or off was missing entirely. This made it impossible to adjust the room temperature, and I ended up with a sore throat after the first night, likely due to the poor air quality or temperature control. On the positive side, we arrived about three hours before the standard check-in time, and the staff was kind enough to accommodate us with a room right away. I appreciated that gesture. However, the room we were given was on the lowest level of a building that has over 20 floors, which felt like a downgrade rather than a true complimentary gesture. Overall, while there were some good intentions, the room's condition and the resulting discomfort made this a disappointing stay. I hope the hotel addresses the maintenance issues soon, as they significantly impacted the overall experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 3 nights in May 2025

10/10 Excellent

Jhonaski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025