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DoubleTree by Hilton New York Times Square West

4.0 star property

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Terrace/patio
Reception
Room, 2 Double Beds, Non Smoking, City View
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

View map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(171 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(34 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.6 out of 10
Good
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
Doubletree by Hilton New York Times Square South
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,530 reviews
The price is AU$262
includes taxes & fees
16 Nov - 17 Nov
Doubletree by Hilton New York Times Square South

About the area

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.5 mi (0.7 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Madison Square Garden.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Bryant Park - 10 min walk - 0.9 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪Tranzit - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a rooftop terrace, 7-minute walk to Times Square
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Tranzit, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and dry cleaning/laundry services. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Reviews

DoubleTree by Hilton New York Times Square West Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 1303 out of 3241 reviews
Rating 8 - Good. 728 out of 3241 reviews
Rating 6 - Okay. 575 out of 3241 reviews
Rating 4 - Poor. 277 out of 3241 reviews
Rating 2 - Terrible. 358 out of 3241 reviews

Reviews

10/10 Excellent

Tayler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff
Stayed 2 nights in Aug 2025

10/10 Excellent

rabi

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so clean, rooms very small. Elevator old, and staff not so friendly
Stayed 1 night in Aug 2025

8/10 Good

Davika

Stayed 4 nights in Aug 2025

8/10 Good

kaili

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient location - subway station at the end of the block; close enough to Times Square that you can go and check things out but far enough away that you’re away from the swaths of people! Great coffee shop next door! The staff were wonderful; always willing to answer questions or solve problems! We had our ac unit quit in our room and I went to the front desk to inquire about it - within half an hour it was up and running again! The only downside was how long the wait for the elevators were - not a big deal to just take the stairs except when we had all of our luggage with us. This wasn’t an all day issue but definitely around check in/out times.
Stayed 4 nights in Jul 2025

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you show up 15 minutes before check in, don’t tell some one their room is clean but not ready then make then have a seat in the lobby only to get back in the end of a very long line when the room is ready.
Stayed 3 nights in Aug 2025

6/10 Okay

ELONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were small and the AC was not working properly the entire stay. Thay also only made up one bed, never the other bed?
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, the staff was friendly and attentive. Bed was comfy the only downside was the room was small and there was no fridge in the room.
Stayed 1 night in Aug 2025

4/10 Poor

Marta

Stayed 2 nights in Aug 2025

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly fast check in. Convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

YOHANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de times square asi que facil de llegar
Stayed 4 nights in Aug 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2025

2/10 Terrible

Rebecca B.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a loyal Hilton Honors member, I expected the Double Tree to be on par with other facilities like it I have visited. It was not. The lobby was small and always overcrowded, the elevators and rooms were tiny, and when we went to our room the first time, it was 90 degrees in the room. So I went all the way downstairs to get a new room, and the clerk said they had no more rooms and I would have to deal with it if they could not fix it - they would put a fan in there. When we got back from dinner, I asked again, and we were moved to another room that miraculously appeared. After spending almost $2000 on a room, I should not have to be treated like that.
Stayed 4 nights in Jul 2025

2/10 Terrible

Kortnie

Stayed 4 nights in Aug 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Selma

Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Travelled with family
Got to the hotel 15 minutes before check in , we were told our room was clean but not ready . By 3 pm the crowd came in which left us no choice to get back in a very long line and unable to check in for another hour. There’s git to be a better way. How about give people a number and call it in order Ike a bakery does. Hotel breakfast service has a low level of awareness. Assuming everyone is there for the buffet is not ok. We were charged for 3 meals when we only had 2. A teenager was with us but chose to eat at McDonald’s .
Stayed 3 nights in Aug 2025

8/10 Good

Isabel

Stayed 1 night in Aug 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2025

2/10 Terrible

Rafique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible sevices and Ac was not working in our room and we ask other peopel who staying their AC was not working eithe they gave a fan to sleep but did not replace room same room .
Stayed 5 nights in Jul 2025

8/10 Good

ethiopia

Liked: Cleanliness
Stayed 2 nights in Aug 2025