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Reviews

4.1 / 5Very Good
1,836 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cavill Avenue
    1 min walk
  • Popular Location
    Timezone
    2 min walk
  • Popular Location
    Chevron Renaissance
    4 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    37 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • King Relaxation Room with Lounge Access

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • King Relaxation Suite with Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room (2 Single Beds)

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Accessible Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • King Deluxe Room

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    More details
  • Room (2 Single Beds)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room (2 Single Beds)

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Surfers Paradise

Located in Surfers Paradise, Hilton Surfers Paradise is in the city center and near the beach. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kurrawa Beach. Traveling with kids? Don't miss Timezone, or check out an event or a game at Metricon Stadium.

Popular Location

What's nearby

  • Cavill Avenue - 1 min walk
  • Timezone - 2 min walk
  • Infinity Attraction - 4 min walk
  • Chevron Renaissance - 4 min walk
  • Surfers Paradise Beach - 5 min walk

Getting around

  • Florida Gardens station - 4 min drive
  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
  • The Food Store – Café. Serves breakfast and light fare daily.

About this property

Hilton Surfers Paradise

Luxury hotel connected to a shopping center in Surfers Paradise with 3 outdoor swimming pools
3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Wired Internet in public areas is free. Additionally, an indoor pool, 5 beach bars, and 2 bars/lounges are onsite. All 169 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LCD TVs with DVD players.
Hilton Surfers Paradise offers 169 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.
This Surfers Paradise hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: WiFi (AUD 14.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free wired internet

Parking and transportation

Self parking: AUD 20 per night
Valet parking: AUD 40 per night
Limited parking spaces
Parking height restrictions apply
Limo/town car service
Theme park shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
1 restaurant and 1 coffee shop/café
5 beach bars, 2 bars/lounges and 1 poolside bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

3 outdoor pools
Art gallery
Children's pool
Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub

Family friendly

3 outdoor pools
Children's pool
Dry cleaning service
DVD player
Free cribs/infant beds
Grocery/convenience store
Indoor pool
In-room child care (surcharge)
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Japanese

Business services

4 meeting rooms
Business center
Conference space (10764 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open select days
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage

More

Beach towels
Couples dining
Romance packages available
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Egyptian cotton sheets
Free cribs/infant beds
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

37-inch LCD TV
DVD player
iPod dock
Pay movies
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Refrigerator

More

Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January - 31 December)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 6:30 AM to 10:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

Property is also known as

  • Hilton Surfers Paradise Hotel
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences
4.1

Very Good

5 - Excellent
897
4 - Good
490
3 - Okay
257
2 - Mediocre
136
1 - Poor
56
4.2
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.1
Property condition

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Upon our arrival reception staff told us that if we booked our buffet breakfast upon check in we would get a reduced rate, which we did. We were not told that it was for the duration of our stay, so we didn’t eat breakfast at the hotel every day. However, we were charged for breakfast everyday. As a showing of goodwill they removed one of the charges of buffet breakfast. It would have been nice to be told that the reduced rate was for our entire stay but we were not. The female reception staff member was quite condescending. She may do this everyday but we certainly don’t and don’t expect to be treated in a way that is not conducive to reaching an agreement. We still have not been refunded our deposit or the additional costs that should have been waived during our stay. The concierge and baggage drop staff were exceptional as were the cleaning and wait staff. There is not enough seating in the restaurant at breakfast and had to line up and wait for other patrons to leave before we had breakfast. The hotel rates itself as a five star but I would only give it a four. Unfortunately we won’t be staying at the Hilton surfers paradise again.

Stayed 3 nights in Jan. 2020

2/5

    Location was the only good thing. Some items were broken and had to be repaired. Lighting was poor. Was given a disabled room.

    Stayed 10 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Air conditioning kept turning off in middle of the night The rest was good

    Stayed 4 nights in Jan. 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Dec. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service

      Great position, good facilities. Some of the furniture is getting run down/ scratched desk.

      Stayed 1 night in Dec. 2019

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