H Luxury Residence Apartments - Holiday Paradise

4.0 star property

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
3113 Surfers Paradise Boulevard, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Slingshot
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪3 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View

  • 115 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, Kitchenette, Ocean View

8.0 out of 10
Very good
(1 review)
  • 115 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Premier Apartment, 2 Bedrooms, Kitchenette, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 115 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 115 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • 135 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

  • 105 sq m
  • River view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Premier Apartment, 2 Bedrooms, Balcony, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 115 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

  • 135 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Business Apartment, 2 Bedrooms, Kitchen, City View

8.0 out of 10
Very good
(1 review)
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

8.0 out of 10
Very good
(1 review)
  • 110 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

  • 105 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

  • 135 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

  • 110 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Family Apartment, 2 Bedrooms, Kitchen, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

  • 100 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • 75 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View

  • 115 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchen, Pool View

  • 125 sq m
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, City View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, Pool View

8.0 out of 10
Very good
(1 review)
  • 95 sq m
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Luxury Apartment, 1 Bedroom, Kitchenette, River View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchen, City View

  • 95 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View

  • 170 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 3 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View

  • 190 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

Soul Premium Apartment, 3 Bedrooms, Kitchen, Oceanfront

  • 165 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Senior Penthouse, 4 Bedrooms, Kitchenette, Ocean View

  • 180 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

Superior Apartment, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 110 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Sea View

  • 95 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Superior Penthouse, 3 Bedrooms, Kitchen, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 170 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed

Panoramic Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View

  • 135 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • 120 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

8.0 out of 10
Very good
(1 review)
  • 120 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 115 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

  • 135 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Premier Apartment, 3 Bedrooms, Kitchen, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Bed, 3 Twin Beds and 1 Double Sofa Bed

Senior Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Premier Apartment, 2.5 Bedrooms, 2 Bathrooms, Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Gold Coast

With a stay at H Luxury Residence Apartments - Holiday Paradise in Gold Coast (Surfers Paradise), you'll be steps from Cavill Avenue and Slingshot. .This hotel is 0.3 mi (0.5 km) from Surfers Paradise Beach and 2.3 mi (3.6 km) from The Star Gold Coast.

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Chevron Renaissance - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 21 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Cavill Lane - ‬1 min drive
  • ‪The Avenue - ‬3 min walk
  • ‪Steampunk Surfers Paradise - ‬2 min drive
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Sushi Ave - ‬1 min walk

About this property

H Luxury Residence Apartments - Holiday Paradise

Hotel with free parking, steps from Cavill Avenue
H Luxury Residence Apartments - Holiday Paradise offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and espresso makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks and dining tables. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 75-inch flat-screen televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 75-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include tour/ticket assistance, a picnic area, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
H Luxury Residence Apartments - Holiday Paradise has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • Area rugs in room
  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: AUD 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

H Residence Apartments Holiday Paradise Apartment
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments- Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise Apartment
Apartment H Residence Apartments- Holiday Paradise
H Apartments Holiday Paradise
H Apartments Holiday Paradise
H Residence Apartments Holiday Paradise
H Luxury Residence Apartments Holiday Paradise
H Luxury Residence Apartments - Holiday Paradise Hotel

H Luxury Residence Apartments - Holiday Paradise Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 137 out of 315 reviews
Rating 8 - Good. 85 out of 315 reviews
Rating 6 - Okay. 39 out of 315 reviews
Rating 4 - Poor. 28 out of 315 reviews
Rating 2 - Terrible. 26 out of 315 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a separate owned property within the same hotel as the Hilton. So you don’t have any association with the Hilton staff, no room service or cleaning or anything, this made parking a bit confusing because you have to park across the street in the parkade then walk to the office outside the hotel and pick up your key card which gives you access to the underground parking. The underground parking acccess is crucial because there is basically nowhere else to park. The check in process was easy you get your key from a lock box. The apartment had really nice views from the bedroom with the panorama window, less nice view from balcony because you’re blocked by another hotel. You might get scared of heights and feel a bit woozy the first night you stay there because we were on the 43rd floor and could feel the building moving just a little bit which throws you off. Had laundry in the apartment which was really great. Kitchen had your basics. It’s more like staying in an air bnb because you have to take out the trash when you leave and things like that. Location was really close to the beach so that was nice, right in the busy area so lots of shopping and lots of people so had a busy vibe on the street which you have to be in the mood for. Fun night life.
Stayed 3 nights in Apr 2025

6/10 Okay

Ionne

Liked: Amenities
Disliked: Cleanliness
We had a nice stay when we checked in last year, hence coming back again, however this time we noticed, floor in toilets were sticky, blankets were smelly and stained, clearly not cleaned. Overall, just not happy with the cleanliness of the room.
Stayed 3 nights in Apr 2025

2/10 Terrible

Krunalkumar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. No one is there to listen. Property was old and untidy. It was stincky. Staff was rude and unhelpful. Never recommend.
Stayed 1 night in Apr 2025

2/10 Terrible

Robert Y

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance to Hilton and the location to the main street was great but it stops there. The apartment was not clean it had rubbish from prior tenants. It had a persistent damp smell even if you air the apartment for the day. The dishwasher was leaking on to the tiles and then onto the carpet. There were stains on the blankets and the walls. The apartment was really runned down and looked more like schoolies had trashed the apartment. The over 700 photos on the website definitely does not reflect what was in the room. It was very disappointing to arrive as a family and endure and experience this as a holiday. We also found that the non-refund policy is unfair as this the photos and the room we got was a complete misrepresntation in all forms of law. We will never return to Hilton surfers paradise. Shame on them for dressing mutton as a lamb!!!
Stayed 5 nights in Apr 2025

4/10 Poor

Lina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very dusty! . The walls were all thick dust and we had to clean the walls from some dust . The blinds were full of dust as well and carpets as well. Washing machine has mould inside and couldn’t be cleaned to use.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Clean and comfy. Easy access, great location, amazing views from large balcony
Stayed 3 nights in Apr 2025

10/10 Excellent

Dyana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly staff, great deal
Stayed 5 nights in Apr 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Amenities, property conditions & facilities
Great clean apartment for my family to stay in. Loved the extra touches like large bottles of body wash and washing powder. Highly recommend!
Stayed 1 night in Apr 2025

8/10 Good

lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean in prime position.
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities
Great location and apartment was a good size. Condition of apartment was poor. Balcony door broken, holes in the walls, aircon cut out during the night one night due to maintenance, scuffs on walls, bathroom lights would randomly go out whilst sitting on the toilet. Still waiting for bond to be returned two weeks after checking out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best views of Surfers Paradise

Clean and the greatest views. Beds were very comfortable and the booking in eas easy. Car park was difficult to navigate and find a spot. Overall - greaat value and would recommend.
Stayed 1 night in Feb 2025

6/10 Okay

Azamal, WELLINGTON

Disliked: Staff & service, property conditions & facilities
Awesome experience, great location. Apartment is getting tired, really needs upgrade especially beds and bathrooms. Furniture is old and no access to swimming pools towels. Overall its a ok Apartment nothing too flash. Not worth the amount we paid
Stayed 4 nights in Jan 2025

2/10 Terrible

Jarrod

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned at all when we arrived after check in Staff were rude and unhelpful We couldn’t even stay we had to drive 3 hrs home Extremely disappointed
Stayed 1 night in Feb 2025

10/10 Excellent

Lama

Stayed 6 nights in Feb 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Central location, Apartment I stayed in was very spacious and well maintained.
Stayed 2 nights in Oct 2024

8/10 Good

Maria Grazia

Stayed 5 nights in Jan 2025

8/10 Good

Victoria

Liked: Staff & service, room comfort
Stayed 14 nights in Sep 2024

10/10 Excellent

Arunesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H Luxury Residences were the highlight of our trip to Surfers Paradise. The property is situated in the Hilton tower and offers a variety a delightful Panaromic view of the beach and surrounding city. The apartment is fit out with everything that one could need from cooking, washing, cleaning etc to enjoy the trip especially if you are travelling with young children. Only downside of the trip was waiting for the lifts during each time we had we had to leave to go to the beaches or the shops. They can be slow especially during busier holiday periods. Despite above the property is highly recommended.
Stayed 5 nights in Dec 2024

2/10 Terrible

Hyenjun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the parking lot on the first day, we were shocked. The entire parking area was filled with an overwhelming stench. When we entered our assigned room, the entire place was incredibly damp, and the entire room was filled with a strong moldy smell. All the curtains in the room, and especially in the bathroom, were covered with mold. The most shocking experience, however, was encountering a family of 6-8 cockroaches right in front of us that night. Our family was horrified and immediately contacted the hotel via email, strongly requesting a room change. Unfortunately, our request was denied. The hotel downplayed the severity of the situation and offered to bring us an air freshener the next day—an absolutely ridiculous suggestion. We felt like they were taking advantage of the busy December season, forcing us to accept the situation. In the end, we gave up on changing rooms. The hotel then offered and confirmed a refund of the cleaning fee—a very small amount—and assured us it would be processed after check-out. However, they later emailed us, claiming that their finance team had rejected the refund request and that they couldn’t provide it after all. What does it even mean for them to reject something they themselves proposed and confirmed? This entire experience has been shocking and deeply frustrating. Their unprofessional behavior and broken promises are unacceptable, and I feel compelled to share my experience with others.

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

kris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and would stay here again
Stayed 3 nights in Dec 2024

6/10 Okay

mayur

Travelled with family
Liked: Cleanliness

Average 2 bedroom apartment for 4 star

It was ok, Average Accomodation. We are on holiday for 5 nights. 2 bedroom apartment booked. We checked in after hours, we never been provided with wifi password or room did not had a tissue box. Bathroom was clean but no conditioner, or shop. No extra towel was provided. Every night cost us $200 and whole stay we paid $1200 including tax.
Stayed 5 nights in Dec 2024

8/10 Good

Marilee

Stayed 3 nights in Dec 2024

10/10 Excellent

Arpit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, spent 6 nights and could not of asked for a better stay
Stayed 6 nights in Dec 2024