Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment area, sauna, hot tub, steam room
Property video
7 restaurants, breakfast, lunch, dinner served; seafood
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(130 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Premium with Ocean View

  • 95 sq m
  • Sleeps 2

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

Suite Superior with Ocean View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

Suite Luxury with Ocean View

  • 60 sq m
  • Sleeps 2

Similar properties

About the area

Costa Mujeres

When you stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach and 7 minutes by car from Playa Mujeres Golf Club. .This all-inclusive property is 9.3 mi (15 km) from North Beach and 7.9 mi (12.8 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 4.2 km
  • Mujeres Beach - 6 min drive - 5.6 km
  • Punta Sam Ferry Terminal - 7 min drive - 8.8 km
  • Punta Sam Beach - 7 min drive - 8.8 km
  • El Meco Archaeological Site - 9 min drive - 11.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2562 out of 3523 reviews
Rating 8 - Good. 506 out of 3523 reviews
Rating 6 - Okay. 266 out of 3523 reviews
Rating 4 - Poor. 95 out of 3523 reviews
Rating 2 - Terrible. 94 out of 3523 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jessie, Crandall

Many
Stayed 7 nights in Nov 2025

10/10 Excellent

Igor V

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal was amazing . She helped us throughout our reservation very welcoming any issues that we had she followed up with us and made sure we were happy with our stay thank you very much, Crystal.
Stayed 10 nights in Oct 2025

10/10 Excellent

Laureen Richanna

Liked: Cleanliness, amenities, property conditions & facilities
All of the Amenities were really great and the resort was beautiful! The staff throughout the resort was super nice, friendly and welcoming. My butler, Isaac, made my stay so much enjoyable. He checked in and out with me at the start of his shift and at the end of every night. He was able to provide me with information about restaurants and entertainment for the day which made things easier to navigate. He was super helpful, friendly, informative and was always professional. Also the house keeper did such a great job everyday with cleaning the rooms and restocking what was needed. I would recommend this resort to anyone looking for a great vacation.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anh Duc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff, good food
Stayed 6 nights in Oct 2025

8/10 Good

Kenneth Edward

Stayed 9 nights in Nov 2025

10/10 Excellent

Tina Thai, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

6/10 Okay

Kajuan

Stayed 5 nights in Oct 2025

10/10 Excellent

Susan, Norman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating, clean room and food was excellent!
Stayed 6 nights in Nov 2025

10/10 Excellent

Rebecca L, Saint Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Enrique was amazing and made sure we had everything we desired the entire trip! Beautiful resort with beautiful landscaping. The food was delicious, always fresh and always hot! We loved the entertainment staff too! We will be back again!
Stayed 7 nights in Nov 2025

10/10 Excellent

Sergio Joseph

Stayed 4 nights in Oct 2025

10/10 Excellent

Haleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! So many bar and restaurant options. We were able to add the honeymoon package once we arrived and got to have a breakfast in our room one morning and a romantic dinner on the beach! All of the staff is incredibly nice, friendly, and fun! Our butler was Ruby, and she was amazing! We were able to message her with anything we needed and she made sure we had everything! Highly recommended!
Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff anywhere you go. Rubi our butler was kind and helpful with anything we needed and always let us know what was going on for the day. The room was clean with excellent service from Conchi. The common areas were also clean with staff always making sure you were taken care of with whatever beverages or food desired. Beach was also relatively clean for it being seaweed season. Would recommend Majestic to family and friends.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. However restaurant cooking is salty in general, technique could be improved. Too much plastic used. The entire resort is quite well kept but could use a face life. Staff is friendly. Our butler Tete, Jimmy the waiter at Mar House and our chambermaid Isabel were outstanding.
Stayed 6 nights in Nov 2025

10/10 Excellent

Fei Anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place with great food and fantastic staff. Everyone was really accommodating and extremely friendly. There are also great nightly activities and shows to enjoy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Arvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room picked out for us, very friendly and and overall great staff, great food... can't say enough good things about this resort!
Stayed 7 nights in Oct 2025

8/10 Good

Ziyi

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only few restaurants open for breakfast and lunch. Pools are small. Otherwise it’s amazing.
Stayed 4 nights in Oct 2025

8/10 Good

Ehsan, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staffing was awesome.
Stayed 6 nights in Oct 2025

10/10 Excellent

Fatima Abgail

Liked: Cleanliness, property conditions & facilities
The best resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Kirsten

Stayed 7 nights in Oct 2025

6/10 Okay

Justin, Fombell

Travelled with partner
Liked: Cleanliness
Was not a 4.5 star hotel. Very nice but not up to the same standard as other higher end luxury AI resorts. However, I would go again if the price was right. Definitely could have been a little better.
Stayed 4 nights in Oct 2025

10/10 Excellent

David Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are seasoned travellers and typically stay in luxury 5 star resorts such as Secrets and The Excellence. This resort rivals the best 5 star resorts that we have stayed at and in some respects excels. The resort's greatest strength is in their employees. They are all fluent in english and can easily carry on a conversation with you. We thoroughly enjoyed this resort and can recommend it without hesitation.
Stayed 7 nights in Oct 2025

10/10 Excellent

Daishia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The clean room and the friendly, helpful staff really stood out to me.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melissa Elizabeth, Airdrie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great food. Ian at the Piano Bar and Eric at the Lobby bar were absolutely amazing! We WILL be back!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Lakenya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, I’ll be back😀
Stayed 5 nights in Oct 2025