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Holiday Inn Westbury - Long Island by IHG

3.0 star property

Photo gallery for Holiday Inn Westbury - Long Island by IHG

Property amenity
Exterior
Exterior
Bar (on property)
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
369 Old Country Rd, Carle Place, NY, 11514
  • Place, Roosevelt Field Mall
    ‪11 min walk‬
  • Place, Eisenhower Park
    ‪18 min walk‬
  • Place, The Space at Westbury
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

Room amenity

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Carle Place

When you stay at Holiday Inn Westbury - Long Island by IHG in Carle Place, you'll be in a shopping district, within a 15-minute drive of Roosevelt Field Mall and UBS Arena. .This hotel is 13 mi (20.9 km) from Flushing Meadows-Corona Park and 0.9 mi (1.4 km) from Eisenhower Park.

What's nearby

  • Roosevelt Field Mall - 11 min walk - 1.0 km
  • Eisenhower Park - 18 min walk - 1.5 km
  • Long Island Children's Museum - 5 min drive - 2.5 km
  • Old Westbury Gardens - 5 min drive - 3.2 km
  • The Space at Westbury - 6 min drive - 2.2 km

Getting around

  • Carle Place Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪Cava - ‬6 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪Taco Bell - ‬10 min walk

About this property

Holiday Inn Westbury - Long Island by IHG

Holiday Inn Westbury - Long Island by IHG offers 152 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. A pillow menu is available. 47-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Carle Place hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Indian cuisine at The Royale Restaurant/Bar, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Carle Place? This hotel has 4389 square feet (408 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Royale Restaurant/Bar - Overlooking the garden, this restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 14.99 for adults and USD 7.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Royale Restaurant/Bar

Things to do

  • 24-hour gym
  • Golf
  • Tennis

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,389 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.99 for adults and USD 7.99 for children
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carle Place Holiday Inn
Holiday Inn Carle Place
Holiday Inn Westbury Carle Place
Holiday Inn Westbury Hotel
Holiday Inn Westbury Hotel Carle Place

Holiday Inn Westbury - Long Island by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It is extremely clean with large rooms and comfortable beds. The staff is lovely. Breakfast is affordable and good. Coffee is available at the hotel, around the clock.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
They were welcoming upon entry. Room was clean and everything was very efficient from check in to check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, new amd great breakfast!
Stayed 2 nights in Dec 2025

4/10 Poor

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was very nice and the room was large and clean. But the noise level is unacceptable. I could hear everything from the room next door and from the hallway. I had to wear ear plugs and take Tylenol PM to sleep.
Stayed 3 nights in Dec 2025

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Staff was very accommodating and room was clean. Good value!
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
The room was clean, location good for us. The staff and communication from the staff was excellent. My husband left his Ipad in our room when we departed for an early flight home. He didn't realize he left it behind until we were going through security. He called the hotel. Felix, who is a wonderful staff member, responded professional and checked our room and found the pad. He explained about how my husband was to obtain a shipping label that he would email to Felix and he would send back to us. It came today and was husband was very happy and appreciated the extra effort Felix made to help us. So needless to say we had an exceptional experience with your hotel and will stay again when we travel to NY. I am sending off with gratitude for exceptional service to your clients. I hope Felix is recognized for going the extra mile. Merry Christmas, Claudia Considine
Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and accommodating staff

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and spacious! The front desk staff were phenomenal!
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Lords Valley

Courteous staff, quick and efficient check-in, comfortable beds
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The staff are so kind! Always willing to go above and beyond to make your stay as pleasant as possible. Beautiful clean room. Excellent service from beginning to end.
Stayed 1 night in Nov 2025

10/10 Excellent

Magdy, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and received follow up calls Also provided Dove products which is all I use. I really appreciate it for my eczema. Never disappoint
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Stayed 5 nights in Nov 2025

6/10 Okay

JERMAIN

Liked: Cleanliness, property conditions & facilities
Very loud on my floor and every exit every night individuals just smoking Marijuana but you get what you pay for i guess. Thanks for the experience
Stayed 3 nights in Nov 2025

6/10 Okay

JINFAN

Disliked: Staff & service
Perhaps this hotel has been around for a long time, so it never lacks for guests. On certain issues, they don't handle things humanely. They just follow the rules and regulations, not caring whether you have an emergency. If you haven't thought everything through, that's your own problem—they won't care. Even if it falls within the hotel's scope of assistance. What you did wasn't wrong, but what if one day you need help too? I might choose your hotel again, but I won't recommend it to others. Because the hotel doesn't stand in the guest's shoes—only in the shoes of those reaping the profits.
Stayed 1 night in Nov 2025

10/10 Excellent

Darla

Business traveller
Liked: Cleanliness, staff & service, amenities
Quick check in, quiet, comfortable, decent breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamar

Stayed 1 night in Jul 2025

10/10 Excellent

Tamar

Liked: Cleanliness, amenities
Staff was very helpful and pleasant and the room was very clean. I enjoyed my visit and I will definitely be going back again soon
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 3 nights in Nov 2025

10/10 Excellent

Shea

Stayed 1 night in Oct 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities
Clean room, smelled lovely, staff attentive and good pricing
Room
Bath
Toiletries
Toiletries
Stayed 1 night in Oct 2025

10/10 Excellent

Trisa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
The rooms were spotless, smell great. The customer service was extraordinary from the front desk to housekeeping. I really enjoyed my stay and would stay there again in the future.
Stayed 4 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful reception, clean room
Stayed 1 night in Oct 2025