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lastminute.com.au Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Room with view
95 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Sky View Suite Rooftop With Outdoor Jacuzzi
95 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi
Room with view
58 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Elegance Club Jr Suite - Outdoor Jacuzzi
58 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite - Outdoor Jacuzzi
58 square metres
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Elegance Club Plunge Pool Suite
95 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Elegance Club Swim Up Suite Outdoor Jacuzzi
93 square metres
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Jr. Suite Ocean Front Outdoor Jacuzzi
Room with view
63 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Elegance Club One Bedroom Suite Outdoor Jacuzzi
79 square metres
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Majestic Jr Suite Swim Up
67 square metres
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
One Bedroom Suite Outdoor Jacuzzi
79 square metres
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Swim Up Suite Outdoor Jacuzzi
93 square metres
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Elegance Club Majestic Jr Suite Swim Up
67 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 12 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
24-hour front desk

When you stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach, within a 5-minute drive of Playa Mujeres Golf Club and Mujeres Beach. This 4-star property is 4.1 mi (6.7 km) from Punta Sam Beach and 4.5 mi (7.2 km) from Punta Sam Ferry Terminal.

Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 spa tubs, and a health club. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Kabuki, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 5 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has facilities measuring 8123 square feet (755 square meters), including a conference center. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Majestic Elegance Costa Mujeres – All Inclusive

Carretera Libre 85 - Punta Sam, Costa Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included
  • Kayaking included
  • Childcare not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Room service during certain hours
  • Taxes included
  • All meals served buffet style
  • Buffet and à la carte dining
  • On-site entertainment and activities included
  • Local beverages and soft drinks only
  • Basic alcoholic beverages included
  • Kids club included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 570
  • Number of floors - 5
  • Number of buildings/towers - 6
  • Conference space
  • Garden
  • Free breakfast
  • Health club
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2019
  • Number of restaurants - 7
  • Conference space size (feet) - 8123
  • Conference space size (meters) - 755
  • Number of meeting rooms - 3
  • Number of outdoor pools - 12
  • Number of spa tubs - 2
  • Conference centre
  • Snack bar/deli
  • Turkish bath/Hammam
  • Beach bar
  • Free self parking
  • Number of bars/lounges - 6
  • Number of poolside bars - 5
  • Number of swim-up bars - 6
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Terrace
  • Children's club (free)
  • Games
  • Evening entertainment
  • Ballroom
  • Banquet hall
  • Reception hall
  • Children's games
  • Children's toys

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Balcony
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Pillowtop mattress
  • Partially open bathroom
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Change of towels (on request)

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Steam room in spa

Accessibility

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Service animals not allowed

Debit cards not accepted

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Majestic Elegance Playa All Inclusive All-inclusive property
  • Majestic Elegance Playa Mujeres All Inclusive
  • Majestic Elegance Playa All Inclusive
  • Majestic Elegance Playa Mujeres All Inclusive
  • Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
  • Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
  • Majestic Elegance Inclusive

We should mention

Pool access available from 8:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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