Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment area, sauna, hot tub, steam room
Property video
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Lobby
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪5 min drive‬
  • Place, Punta Sam Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(128 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(87 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Ocean View

  • 95 sq m
  • Sleeps 2

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

Suite Superior with Ocean View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

Suite Luxury with Ocean View

  • 60 sq m
  • Sleeps 2

Similar properties

About the area

Costa Mujeres

With a stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This all-inclusive property is 17.4 mi (28 km) from La Isla Shopping Mall and 10.3 mi (16.5 km) from Plaza Las Americas.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 3.2 km
  • Mujeres Beach - 5 min drive - 4.6 km
  • Punta Sam Beach - 7 min drive - 7.7 km
  • Punta Sam Ferry Terminal - 7 min drive - 7.7 km
  • El Meco Archaeological Site - 9 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬14 min walk
  • ‪Grand Caribe - ‬11 min walk
  • ‪Kulinarium Riu Latino - ‬10 min walk
  • ‪Velvet - ‬10 min walk
  • ‪The Shores Restaurant - ‬14 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2542 out of 3488 reviews
Rating 8 - Good. 497 out of 3488 reviews
Rating 6 - Okay. 263 out of 3488 reviews
Rating 4 - Poor. 94 out of 3488 reviews
Rating 2 - Terrible. 92 out of 3488 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Oreoluwa

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 4 nights in Oct 2025

6/10 Okay

Eric

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was not allowed certain options. Silver was not available for the stay.
View from room
Drinks were not the best nor consistent
View from room
Food was ok.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall entertainment staff was great . Guadalupe at Mcjestic made a great quesadilla and was very fast at serving everyone. Sergio was great on letting us know about different offers and the itinerary for each day. I believe his name was Jonathan at the lobby bar but he was great and friendly every time we seen him. Martin in photography was very fast and efficient and we received great photos. The hotel was modern and well kept. The restaurants were beautiful, we recommend making a reservation at Kabuki, I believe our cook was Gabriel he was very entertaining and the food was delicious. This was such a great experience and I would recommend it with everyone but I will have to add some things that were disappointing. Many restaurants were closed and the calendar didn’t say it would be closed. There are dress codes in the restaurants so it sucks when you leave the pool and want to just grab a quick bite to eat. We were told at checkout that there was a $9,000 in peso charge added to our room but due to their system being down they could not provide details of the charge. We are currently waiting on a email to receive any updates of this matter. We hope to one day come back again. These complaints are more so related to preferences and convenience. This is an overall excellent resort.
Stayed 4 nights in Oct 2025

8/10 Good

Seema

Stayed 5 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool parties and activities
Stayed 5 nights in Sep 2025

8/10 Good

Leonardo Goulart de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Whitney, Brooklyn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

2/10 Terrible

min s, NEW YORK

Stayed 6 nights in Oct 2025

10/10 Excellent

Sokhany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful property. Delicious food and good drinks for an all inclusive. Friendly and fun staff! We got the private plunge pool suite and we love it. The perfect place to celebrate our anniversary.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
No complaint
Stayed 4 nights in Oct 2025

8/10 Good

Marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, food options were great, the TVs were in a very odd spot on the bedroom that don’t turn towards the bed making it hard to watch TV, however the staff took care of this and installed a swivel TV stand. The rooftop plunge pool was fabulous. Excellent service. The water was not as blue in this area as other parts of the Cancún, playa del carmen area. So if you’re looking for pure blue water this may not be the spot for you. Wonderful staff, good food and excellent resort overall.
Stayed 7 nights in Oct 2025

10/10 Excellent

Silvana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim-up bar was wonderful and the food available throughout the property was lovely. The hotel is beautiful! Can’t wait to go back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Staff were very friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelly M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Hedim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club staff was so friendly and accommodating. After realizing it was our wedding anniversary, they set up our room for a romantic evening with scented hot tub, wine, and decorations to make our last night memorable. Throughout our stay, we enjoyed the beaches, pools, and restaurants. Our first night we had the Mexican food and went with some special wine, guacamole prepared to our taste in front of us, and flaming shrimp and flaming dessert. Overall a great experience and well needed vacation!
Stayed 6 nights in Oct 2025

10/10 Excellent

Arlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Oct 2025

10/10 Excellent

Ken

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Loved the swim up suit and the spa massage!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic overall everything was fabulous
Stayed 4 nights in Oct 2025

6/10 Okay

Akmal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional, friendly and attentive, they were fulfilling all our requests. Unfortunately we've had a lot of problems with our room. First day
Stayed 6 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

6/10 Okay

Svetlana

Disliked: Staff & service
There is margarine in the food
Stayed 6 nights in Oct 2025

8/10 Good

June, Beaufort

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025