Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Lobby
Outdoor wedding area
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

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Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, Mujeres Beach
    ‪10 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪84 min drive‬

Room options

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(123 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(85 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(59 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(21 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(43 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Ocean View

  • 95 sq m
  • Sleeps 2

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

Suite Superior with Ocean View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

Suite Luxury with Ocean View

  • 58 sq m
  • Sleeps 2

Similar properties

About the area

Costa Mujeres

When you stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach and 7 minutes by car from Playa Mujeres Golf Club. .This all-inclusive property is 7.9 mi (12.8 km) from Ultramar Ferry Puerto Juárez and 9.3 mi (15 km) from North Beach.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 3.3 km
  • Mujeres Beach - 10 min drive - 4.6 km
  • Punta Sam Ferry Terminal - 15 min drive - 7.8 km
  • Punta Sam Beach - 15 min drive - 7.8 km
  • El Meco Archaeological Site - 19 min drive - 10.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪Spaces Restaurant - ‬5 min drive
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2514 out of 3450 reviews
Rating 8 - Good. 497 out of 3450 reviews
Rating 6 - Okay. 255 out of 3450 reviews
Rating 4 - Poor. 94 out of 3450 reviews
Rating 2 - Terrible. 90 out of 3450 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at numerous resorts. This is by far the best I’ve ever stayed at the Food is spectacular. The workers are amazing and our butler Tete was absolutely amazing. Cannot wait to go back.
Stayed 6 nights in Aug 2025

10/10 Excellent

Manh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe , cleanness and friendly. Good food.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, and staff is very accommodating. We especially enjoyed the hydrotherapy at the spa!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet. Stayed in the club side and there were barely kids around. Extremely friendly staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. I did not meet one bad staff member, everyone was SO nice and welcoming! Eduardo, Silvia and Jesus had great entertainment at the pool. Daniel, Balan, and Miquel were Amazing bartenders!! Daniel made a tasty "Dirty Monkey" and he remembered that was my fave drink whenever i came back to his bar(there are so many bars to go too).We never left the resort and did not need too. I highly recommend this resort. We got a room with a jacuzzi on the roof and bwing out there to look up at the stars was great. Room service was great. I really dont have anything bad to say about this place. They did have quite a few weddings the week we were there, so they end up closing off one of the pools and bars and you can hear the music going up until about 11pm. But it really wasnt that bad at all. I kind of enjoyed hearing the music while enjoying our jacuzzi. Again, i highly recommend this resort. Had an amazing time.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jennifer Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort. Our butler Laura was the best! She made our stay feel like a home away from home and assisted with reservations and keeping us up to date on the daily activities for the resort. Faustino was in charge of resort
Stayed 7 nights in Aug 2025

10/10 Excellent

Evelyn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. Beautiful and relaxing location. All the staff is incredibly attentive.
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best all inclusive. Food was better at the buffet then in the private clubs in my opinion
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staff took care of us and went above and beyond to make sure we were taken care of, second time here and I’ll def be back a third time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Danesha

Stayed 3 nights in Aug 2025

10/10 Excellent

Mariya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majestic Elegance provides top quality service, entertainment, and amenities. We had an amazing experience. It truly felt like paradise.
Stayed 7 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Everyone was super nice, helpful and attentive. The food was amazing! Spa services were perfect. Our butler Lalo was awesome he went above and beyond for us. We came to relax and everything exceeded our expectations.
Stayed 3 nights in Aug 2025

8/10 Good

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great time. The quality of the food was great and we loved our room as well as the service. The pool situation was okay but I think they need a bigger adult pool. The small adult pool got crazy in the afternoons and crowded. The beach is of course beautiful but they dump all the seaweed next door and both sides of the resort is empty so that seaweed isn’t dealt with. That means it can get stinky.
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was simply amazing! The rooms, the service, the food the spa… nothing short of amazing! Bartenders Luis and Miguel were great as well as entertainment Ricardo.
Stayed 5 nights in Aug 2025

8/10 Good

Steven

Stayed 4 nights in Jul 2025

10/10 Excellent

Taylor, Sturgis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite resort we’ve stayed at in Mexico. So many accommodations (we were on the Elegance Club side - super worth the upgrade). The workers were amazing, the grounds were beautiful, and our room was huge! The spa was unbelievably wonderful and the food was so, so good. If you’re looking for a relaxing, fun vacay spot, you found it with this resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mishael

Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely amazing place. Everything was wonderful. The club is worth it and the swim up room was also. With the club you get butler service. Tete was amazing and made our stay special. She was our butler. Cauich and Angel took care of everything that we needed at the beach, including helping us get amazing drinks and a wonderful spot on the beach. The beaches are absolutely gorgeous. I highly recommend! You cannot go wrong!
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was top-tier! The staff really made you feel like a celebrity. Upgrade to the club package if you can. The perks are really worth it. The grounds are immaculate. The food was amazing and out spa experience was none like I’ve ever had. We will be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a wedding

We went here for a family wedding. We had an excellent room a wonderful time. There were lots of restaurants within the resort, although it was quite far away from anything else in the area. We had no need to leave the facility though because everything was there. The pool was wonderful. The beach was beautiful. The food was excellent and the people there were wonderful. We enjoyed the spa and the weather just was spectacular.
Mexican restaurant
View from my room
Stayed 6 nights in May 2025

10/10 Excellent

Sobit S

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, I would suggest ice cream shop)
Stayed 5 nights in Aug 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Amenities
The best all inclusive hotel experience. Food , rooms pools services, show and price. . Is a 5start hotel with out the price.
Stayed 8 nights in Aug 2025

10/10 Excellent

Thu Ha Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our biggest mistake was choosing this resort for our family vacation. From the moment we arrived, the experience was disappointing. The front desk, waiters, bartenders—almost all of the staff—were consistently rude throughout our stay. The pool bartenders were specifically the worst, as well as the beach side bartender where we asked the woman working there for drinks several times and they were never delivered. She simply “forgot” and counted her tips instead. Our room had a terrible odor every night, which was never resolved. The front desk, even the manager, did not know the accurate times for restaurants opening, which made us miss the buffet. Our luggage was also left outside and not delivered to us until three hours later when we had to go and ask where was all of our things. The food and drinks were also of poor quality and far from authentic. The worst part was when two staff members, Joseline and Cynthia, openly disrespected our family and never once offered an apology. That alone was enough for us to decide we will never return—and we cannot recommend this resort to anyone. Please do not be misled by other reviews. If you value your money and your loved ones, look elsewhere. This property does not care about its guests, no one is kind, and our family left saddened by the entire experience.
Stayed 3 nights in Aug 2025

8/10 Good

mohammad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool time ending at 6 pm which is terrible. Lots of restaurants were limited for adults only. There was no restaurants and foods on the beach. There was no good show. There was no night club just a small sport club and no live music. There was just two similar restaurants for launch. There was no facility for water sports like Volleyball on the pools.
Stayed 5 nights in Aug 2025