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Hotel Riu Dunamar - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Dunamar - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
6 bars/lounges, 2 swim-up bars, poolside bar
2 bedrooms, free minibar, in-room safe, individually decorated
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Spa

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Mujeres Beach
    ‪10 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪55 min drive‬
  • North Beach
    ‪56 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room, Partial Ocean View (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Oceanfront (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Oceanfront (B2C-US)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Oceanfront (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (C)

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (C)

  • 70 sq m
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Partial Ocean View (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (C)

  • 36 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Partial Ocean View (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Room (L)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (M)

8.0 out of 10
Very good
(20 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (L)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (E)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Bedrooms (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Bedrooms (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (M)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (M)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(25 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (U)

8.2 out of 10
Very good
(155 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Ocean View (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (U)

9.2 out of 10
Wonderful
(30 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (B2C-US)

  • 70 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Suite (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (B2C-US)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Costa Mujeres

Located in Costa Mujeres, Hotel Riu Dunamar - All Inclusive is by the ocean, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 9.5 mi (15.2 km) from Ultramar Ferry Puerto Juárez and 10.6 mi (17.1 km) from Isla Mujeres Ferry Terminal.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 6.7 km
  • Mujeres Beach - 10 min drive - 8.1 km
  • Isla Mujeres Ferry Terminal - 55 min drive - 17.9 km
  • North Beach - 56 min drive - 18.5 km
  • Dolphin Discovery - 59 min drive - 21.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬4 min drive
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬4 min drive

About this property

Hotel Riu Dunamar - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 740 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Isla Mujeres, one of the property's 5 restaurants. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 1378 square feet (128 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Las Brasas - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Isla Mujeres
  • Kulinarium
  • Las Brasas
  • Pompeya

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,378 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
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All-inclusive property Riu Dunamar All Inclusive
Riu Dunamar All Inclusive
Hotel Riu Dunamar - All Inclusive Costa Mujeres
Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 585 out of 1201 reviews
Rating 8 - Good. 312 out of 1201 reviews
Rating 6 - Okay. 163 out of 1201 reviews
Rating 4 - Poor. 71 out of 1201 reviews
Rating 2 - Terrible. 70 out of 1201 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Renelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches and resort!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and very clean! I would highly recommend this property!
Stayed 4 nights in Mar 2025

4/10 Poor

ALVARO

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was unpolite and they don’t like to explain anything. The food was hard to eat and tasteless
Stayed 3 nights in Mar 2025

2/10 Terrible

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything I did was a problem; got threatened 5 times for getting kicked out for literally having a good time because my group was “too loud” don’t know what they expect at an all inclusive resort. Never coming back here
Stayed 3 nights in Mar 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Cordell

Stayed 4 nights in Mar 2025

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gregory Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
nice place for the $$$
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness
Stayed 7 nights in Mar 2025

6/10 Okay

TRACIE

Travelled with family
Average property all around
Stayed 4 nights in Mar 2025

10/10 Excellent

Helio Jose Ferreira de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort
Stayed 4 nights in Mar 2025

6/10 Okay

Jessica

Stayed 5 nights in Mar 2025

10/10 Excellent

Vladimir Khokhlov and Anna

Stayed 7 nights in Mar 2025

10/10 Excellent

Miguel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent Hotel, very clean and very good services!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 5 nights in Mar 2025

8/10 Good

Josiah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Our kids loved the pools/waterpark and hanging out on the beach.
Stayed 7 nights in Mar 2025

8/10 Good

Kaden

Stayed 5 nights in Mar 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bittersweet Vacations

They did not carry out the check in, even though I did it days in advance. They rented my room and made us wait for the room to be cleaned. At night after 11pm they made repairs, I could not sleep for several days. At the reception they do not answer calls. When I asked to replenish the drinks in the minibar, they came to remove the drinks and entered without permission, finishing my shower, very unpleasant, without an explanation, this due to a mistake. The staff did not have the professionalism to check and avoid an incident due to an error for another guest. For a five star hotel, the service was not appropriate, I stayed a week and what I received was an apology note, when I asked to speak to the manager in person to clarify the inconveniences and he did not agree to see me
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
It was we fun
Stayed 7 nights in Mar 2025

8/10 Good

Ella Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place! No complaints!
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaylen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was amazing, I would give it a 8/10. The room was really clean and the resort was well kept. The staff treated us great. The only reason it’s not a 10 is because of the location. It’s far off from everything & very secluded. Also, I wasn’t a huge fan of the food. Everything tasted pretty bland.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hadasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort thats exactly as advertised. Any requests made through the app are actioned in less than an hour. I would highly recommend the resort and will hopefully return for another stay in the near future.
Stayed 4 nights in Feb 2025

6/10 Okay

Michaleine Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was huge and well kept, but it was far from most things so you had to take an Uber to do excursions.Or even to shop. The music was always techno loud around the pools.When you just want to relax sometimes it's annoying. Also, fire alarms went off in the middle of the night 2 nights.We were there which isn't pleasant.They were false alarms.
Stayed 7 nights in Feb 2025