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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
Lobby
Beach
Beach

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Room service

Explore the area

View map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Place, Playa Mujeres Golf Club
    ‪10 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪58 min drive‬
  • Place, North Beach
    ‪59 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(41 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(25 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Private beach, white sand, beach umbrellas, beach massages
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.9 out of 5, Good, 1,000 reviews
The price is AU$566
includes taxes & fees
30 Nov - 1 Dec
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

About the area

Costa Mujeres

With a stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only in Costa Mujeres, you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club and 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez. .This all-inclusive hotel is 9.4 mi (15.2 km) from Isla Mujeres Ferry Terminal and 9.7 mi (15.5 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Playa Mujeres Golf Club - 10 min drive - 4.1 km
  • Mujeres Beach - 13 min drive - 5.5 km
  • Ultramar Ferry Puerto Juárez - 25 min drive - 14.0 km
  • Isla Mujeres Ferry Terminal - 58 min drive - 15.3 km
  • North Beach - 59 min drive - 15.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Spaces Restaurant - ‬5 min drive
  • ‪Velvet - ‬3 min drive

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and a full-service spa
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.
Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.
For lunch or dinner, stop by So Cal Gourmet Emporium, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-003963/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 661 reviews
Rating 8 - Good. 133 out of 661 reviews
Rating 6 - Okay. 83 out of 661 reviews
Rating 4 - Poor. 57 out of 661 reviews
Rating 2 - Terrible. 65 out of 661 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tajbir Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia guides were amazing!
Stayed 5 nights in Jul 2025

10/10 Excellent

ArmandO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent vacation. It was me, my wife, our 18yr old and 21yr old. They said it was a great vacation, always something to do from games, to cinema movies, nightclub, lazy river, etc.. The resort is large and beautiful. The pools were great but get there early in the morning to reserve chairs. The daily entertainment by the adult pool can be improved to be more "adult centric" and the music can be improved by allowing requests so its not the same type of music that some people may not enjoy... keep it diverse. A few areas of improvement; how can the pool bar run out of Captain Morgan when its at other bars in the resort? You need to ensure its stocked for your customers. The other is the drinks, some bars do a good margarita and expresso martini (adult checkin bar) and others are terrible at making drinks (martini bar). The restaurants were great. The sunset strip steakhouse, gusto italian and asian were our favorites. The bartenders and adult scene pool workers were all excellent at helping us enjoy our stay. The star of our week was our Expedia rep, Mauricio. He helped us book restaurants during the week, get some issues fixed and was our go-to person. He deserves a raise!! You dont need star class when you have Mauricio! We were treated like VIPS!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

DAI

Stayed 6 nights in Jul 2025

10/10 Excellent

Hank A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean areas, Nice staff, very accommodating. Plenty of eating and bars around resort. Nice pools.
Stayed 5 nights in Jul 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time
Stayed 5 nights in Jul 2025

6/10 Okay

Renee

Travelled with family
Only one place open for breakfast that did not need reservations.
Stayed 9 nights in Jul 2025

10/10 Excellent

Paramvir

Liked: Cleanliness, staff & service
Amazing food!
Stayed 4 nights in Jul 2025

4/10 Poor

Tynisha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Food choices were limited. The bed was too soft. Need a firmer mattress. The shower had hot water once out of the 6 days I was there. The staff act like they couldn’t accommodate you. I asked for a can ginger ale four times and was given it twice with the comment “this is the last one”. Even the person who brings snacks act like he was doing a favor by giving me 2 bags of chips. Sometimes the staff at SolCal wouldn’t come back to the table to ask if we would like another drink even after calling them over. They act like you’re bothering them for doing their job. This was the worst service I’ve encountered and it was rampant in all areas of the resort including the pool area and I’ve traveled a lot. I would never stay here or recommend this resort, it sucked.
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Amazing staff, clean, great drinks!
Stayed 6 nights in Jul 2025

8/10 Good

Tina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PH Spa was Amazing! . Great views from the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mauro, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jerry y yomelly fueron excepcionales, son unas vacaciones inolvidables, me encantaría regresar y por supuesto pediré por ellos, el servicio en general excelente. Gracias Jerry y yomelly
Stayed 6 nights in Jul 2025

8/10 Good

Stacey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was gorgeous. Staff was extremely friendly. Food options were not the best. Everything seemed to have been served at room temperature. Alcohol choices were not good and the premium package for alcohol was overpriced in my opinion.
Stayed 4 nights in Jun 2025

8/10 Good

gtg

The food could and should be a lot better
Stayed 7 nights in Jul 2025

6/10 Okay

JAVIER

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was on the adult side, honestly great service and pleasant ppl. Was a bit quiet for my taste but i had family on the adult side, now that side was a bit aahhh.. staff was seemed to be under staffed and ppl where a bit frustrated
Stayed 2 nights in Jul 2025

6/10 Okay

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful,friendly,cleanest
Stayed 4 nights in Jul 2025

10/10 Excellent

Yesfrin Misael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel les consierge super à notre services les fille de divertissement , Diana,Mary et Luisa super aussi , ont retourne en décembre
Stayed 5 nights in Jul 2025

10/10 Excellent

LaSharon

Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice. If you book through Expedia, they give you a so-called VIP status. It was actually the opposite better to not take it.
Stayed 5 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

John-Paul David

The
Stayed 5 nights in Jul 2025

8/10 Good

Abigaël

Stayed 6 nights in Jul 2025