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Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

5.0 star property

Photo gallery for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Water park
Separate bathtub and shower, jetted bath, rainfall showerhead
Restaurant
Cafe
Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View map
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400
  • Mujeres Beach
    ‪9 min drive‬
  • North Beach
    ‪55 min drive‬
  • Dolphin Discovery
    ‪58 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

7.0 out of 10
Good
(2 reviews)
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE

8.0 out of 10
Very good
(4 reviews)
  • 66 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Grand Palladium Select Costa Mujeres - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,000 reviews
The price is AU$510
includes taxes & fees
8 Sept - 9 Sept
Grand Palladium Select Costa Mujeres - All Inclusive

About the area

Costa Mujeres

Located in Costa Mujeres, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive is within a 15-minute drive of Mujeres Beach and Ultramar Ferry Puerto Juárez. .This all-inclusive property is 6.7 mi (10.8 km) from Garrafon Natural Reef Park and 8.1 mi (13.1 km) from North Beach.

What's nearby

  • Playa Mujeres Golf Club - 19 min walk - 1.7 km
  • Mujeres Beach - 9 min drive - 2.8 km
  • Isla Mujeres Ferry Terminal - 54 min drive - 12.6 km
  • North Beach - 55 min drive - 13.3 km
  • Dolphin Discovery - 58 min drive - 16.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Moctezuma
  • ‪Isla Blanca - ‬9 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬11 min walk

About this property

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive offers 180 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. Beds feature memory foam mattresses. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 180 guestrooms, featuring indoor private hot tubs and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive has 8 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 34 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Family Selection Grand Palladium All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium All Inclusive

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 97 reviews
Rating 8 - Good. 21 out of 97 reviews
Rating 6 - Okay. 7 out of 97 reviews
Rating 4 - Poor. 8 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in May 2025

10/10 Excellent

Romal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking resort with excellent staff
Stayed 4 nights in Apr 2025

8/10 Good

Eric Ying-Wai

Stayed 7 nights in Apr 2025

8/10 Good

Luz Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.
Stayed 7 nights in Mar 2025

2/10 Terrible

Atena

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am Expedia gold member, this means I should receive special treatment and upgrades, our room was not prepared for my kids, there was nothing special for them, the bedsheets were dirty, the housekeeping kept forgetting to restock our fridge or put enough towels, and in reality they would only tidy up the room, no cleaning or changing sheets. The main and second buffet food was so boring and lacked variety, the nest buffet was a joke, the tables were shaky and once we ordered at nest and waited 45 minutes for the smallest portion possible. At portofino, they put burnt pasta in front of me with no shame. At the coffee shop they kept ignoring us until I asked them to take our order and all order was wrong. I once ordered room service, nothing crazy, just meat empanadas and cheese cake and I got food poisoning. Lucky my kids fell sleep waiting for their food and didn’t eat it. There is not one bartender here that knows how to make a drink, all drinks were tasteless, I would ask for mojito and they would give me margarita, asked for coco loco, they didn’t bother to make it, asked for straw for my toddler they wouldn’t provide. T The bar waiters around pool would rarely approach you to take your order, at the beach there was one lady that asked 3 people for drink and left the rest, and for the rest of the time stood there chitchatting with life guards. All the staff, except you to tip, its like you owe them for every small thing they do, they don’t respect you as a guest.

8/10 Good

Thi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mary Rose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. We travel at least once every quarter and this was one of our favourite experiences, especially for an all inclusive. The upgraded room was fantastic and the butler did a great job of reserving dining and informing us of events. Hydrotherapy at the spa was a bit pricey for an 1.5 hours but it was beautiful and something we’d consider again. We loved the loft suite and the beautiful views of the ocean. The only improvement would be the cleanliness of the bathrooms and a slight inconsistency in meal preparation whenever we ordered room service - ingredients condiments and even portion sizes were different each time. It isn’t something that would stop us from returning though, we’re looking forward to our next visit! PS We recommend tennis lessons at the Rafa nadal centre - they were super fun and kept us active throughout the trip.
Stayed 6 nights in Nov 2024

6/10 Okay

Tamara Lynn

Travelled with family and small children
Liked: Cleanliness
The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero!
Stayed 4 nights in Dec 2024

4/10 Poor

Louis

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Not sure why they dont close out a floor at a time to do renovation. During our whole trip they were painting walls, and doing renovations. Whole floor smelled like paint. We booked in 4 different groups everyone had a different experience. We were in building 11 of the family select while our friends was at 12. Building 12 did not have any renovation also their accomodation was much better. As soon as they arrived they were given fancy vodka and champagne with cookies, treats and a variety of bags/beach bags and toys for the kids. When we checked in we received no beach toys for our kids, no treats, just 2 empty bags and one was clearly used as it was completly stained. Overall not too happy with our stay at this resort, we stayed at their sister company in Maya and had a much better experience.
Stayed 6 nights in Dec 2024

6/10 Okay

Gina

Travelled with family, Travelled with group

Huge resort, huge disappointment

Very disappointed! The place is huge and you have to take a shuttle to get anywhere. Drinks tasted strange and the only restaurant out of the many on property we tried was Sumptuori we really enjoyed. Food and service were impeccable. The food on the buffets were typically cold and bland. Some of the staff were very friendly and some were quite indifferent. I was annoyed by the check in process when we first arrived. We were taken to a VIP lobby where only one person was working with a large family. Exhausted and hungry, it was about 45 minutes before we got to our room that had water all over the floor from a/c condensation. It felt as though the room was never cool enough to sleep comfortably because of the intense humidity and the bedding felt a bit rough. We were told we had a butler, but seemed as though all they did was make dinner reservations, which was already arranged by the wedding we were attending there. I paid more for an ocean view room and it was actually a partial view and not worth the extra money. I forgot saline solution for my contacts and a 2 ounce bottle from the gift shop was $22! Ouch!
Stayed 3 nights in Nov 2024

8/10 Good

Jaime

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.
Stayed 7 nights in Nov 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property enjoyed our stay. Kids loved the tennis program.
Stayed 9 nights in Jul 2024

6/10 Okay

ying, new york

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not clean room
Stayed 1 night in Oct 2024

6/10 Okay

ying, new york

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Renee

Stayed 3 nights in Aug 2024

8/10 Good

Mandy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall , it was great, but it could be better. We didn’t receive the kid’s welcome package like the sun glasses, the toys, and the stuffs that were advertised. Even though I mentioned it but Nobody bring it to us. And the $1500 credit was fake, feel disappointed with only a useless $600 coupon book. Besides that, the place’s clean, love the environment, feels safe. Room attendants did a great job cleaning our room.
Stayed 4 nights in Aug 2024

8/10 Good

Mandy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed the stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco Enrique, La Crescenta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try!
Stayed 5 nights in Jul 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butlers was one my favorite. Lupita and Isaac was the best.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the resort as a family of 4 in the FS section. Check-in was very smooth and our butler was great with keeping us posted on events and available dining options. All the golf cart drivers were very friendly and happy to help out in any way. We enjoyed the main pool with our kids because its right next to the splash area. The lunch buffett at the main pool.was 10/10, they added more items throughout the lunch time and again were all very friendly and helpful. The waitors around the pool kept our drinks topped up all day long! We also enjoyed the nest option for some meals. The steak house on the TRS side was really good.
Stayed 6 nights in Jun 2024

10/10 Excellent

Nickolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy Grand Palladium resorts.
Stayed 3 nights in Jun 2024

4/10 Poor

Pijus

Travelled with family
Liked: Cleanliness, property conditions & facilities
We booked a Family Selection part as we travelled with 2 teenagers and this option allows access to the TRS for adults. At check in we realize that Family Selection is oriented on families with children up to 5/7 years old, oven though their slogan says "luxury at any size". Check in area look like little day care area, the restaurant The Nest has a playroom inside and again feels like you are in a daycare at breakfast as kid’s music is blasting. Inside our room there was toddler sized hat and sand toys (bucket, shovel etc), SO If you are coming with teenagers, there is NOTHING for them! Family Selection pool was like yet another daycare..You pay for "luxury" part of the resort yet teenagers are left with main Grand Palladium pool activities only, volleyball pretty much..and after 5pm if you rented the ball from POP, they will go around and collect those oven if the pool is still full of teens playing. My children are not into video games so the Black/White club was not the option, also it is inside, not an outside activity. Restaurants: on Tuesdays they close buffet and 3 restaurants so now they force everyone to make a reservation and if you did not (because maybe that is the day you arrived at the resort) you would have hard time to find where to eat dinner as per their excuse, "they are feeding over 2000 people in a few restaurants that ARE open. First of all BUFFET SHOULD NEVER BE CLOSED!
Stayed 5 nights in Jun 2024

10/10 Excellent

Arnoldo

Stayed 6 nights in Jun 2024