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We loved our stay! The one bedroom with kitchen was perfect for our family of 4. Pool was big with enough space for everyone. Beach was gorgeous, pretty wavy/dangerous for swimming if untrained. Activities were great, workout area was great and never too busy. Restaurant was also good when we ate/drank there. We loved the ground floor room with walkout to pool area. Construction was a minor annoyance, not bad. They also had an issue with fire alarms going off at night- but did reimburse our resort fee for those days. Overall we would gladly stay again.

Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable.

Great hotel in a great location. The vibe is in tune with the old San Juan location. The only negative is the main building elevator. It is old and a little flaky. This was our second time staying there and will definitely stay again.

Impressive lobby and pool area. The ocean/beach area is run down and could be nice if they would rake it and spend an hour a day working on cleaning up the sand. The cement around the pool is chipping and hurts to walk on. An awesome free breakfast. We ate lunch 3 times from the pool bar and had dinner 4 times in the lobby. All meals were excellent. Room was big, but slightly dated (didn't bother us). We heard no noise of other rooms. We went mainly for a nice beach and nice pools. I would go back. Good for kids and very nice to have good food at the hotel for dinner.

Amazing location in Old San Juan.

Beautiful, unique place; very clean; in a fantastic location in the heart of Old San Juan, adjacent to Fort Cristobal; restaurants nearby; 24 hour desk; cute library; excellent rooftop area with views. The negatives were: our room wasn’t ready at the 4 pm check in time so we had to wait; the next day housekeeping didn’t leave a bath mat towel or wash cloths. We didn’t notice until about to shower. We asked at the desk and they said it would be sent right up and never arrived. Our room was nice but lacked windows we could see out of-however other rooms had balconies etc so I’m sure very nice. Our room was less expensive so that was okay. Desk people were very nice and friendly; lemon water was available in the lobby; water was in the room. No phone in the room to call the desk; I would stay here again! More pros than cons. Very safe area.