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Hotel Milano

2.0 star property

Photo gallery for Hotel Milano

Panoramic Suite, City View
Front of property
Panoramic Suite, City View | Terrace/patio
Signature Suite, 1 King Bed, Non Smoking
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Armas Hotel
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.5 out of 5, Wonderful, 443 reviews
The price is AU$373
includes taxes & fees
8 Feb - 9 Feb
Armas Hotel

About the area

San Juan

With a stay at Hotel Milano in San Juan (Old San Juan), you'll be a 3-minute walk from Port of San Juan and within a 5-minute drive of Sheraton Casino. .This hotel is 2.2 mi (3.6 km) from Condado Beach and 2.9 mi (4.7 km) from Puerto Rico Convention Center.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • La Fortaleza - 7 min walk - 0.6 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Mojito's Restaurant - ‬3 min walk

About this property

Hotel Milano

Hotel in San Juan, 3-minute walk to Port of San Juan
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 31 air-conditioned rooms featuring espresso makers and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02-79-193983

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 212 reviews
Rating 8 - Good. 34 out of 212 reviews
Rating 6 - Okay. 16 out of 212 reviews
Rating 4 - Poor. 9 out of 212 reviews
Rating 2 - Terrible. 7 out of 212 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Edd

Travelled with family
Liked: Cleanliness
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael, San Juan

Liked: Cleanliness, property conditions & facilities
Clean room, quiet and close to everything
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice rooms. Some wasted space with the long hallways
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed to tour the old town and a variety of handy eateries
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very modern look. Comfy bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Liony

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room will be perfect for the guests
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was well located with good options to do around it
Stayed 1 night in Oct 2025

10/10 Excellent

Donna L

Stayed 1 night in Oct 2025

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need carpet in room for warmth on feet and help with sound noise
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice new hotel! We had a room without a window but we slept great! They include a “resort fee”. Not sure what that means but it was included in the price, which was super affordable for a nice place. All new tile and comfy bed. The location is awesome for old town San Juan
Stayed 1 night in Oct 2025

10/10 Excellent

Lorna

Stayed 1 night in Oct 2025

10/10 Excellent

Juliana

Travelled with partner
Great Hotel
Stayed 3 nights in Sep 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Staff & service, room comfort
My recent stay at this property was disappointing. The room lacked windows, desks, or chairs — the only seating option was the bed. The $35 daily resort fee offered minimal value, providing access only to two small lobby recliners, an ice machine, and a water refill station. There were no refreshments or snacks available for purchase, and the daily housekeeping service was inconsistent at best. Additionally, the lobby had an unpleasant odor throughout my stay. While the front desk staff were friendly, they were often unavailable. The location is walkable to several nearby attractions, though not to the beach. Overall, I would only recommend this hotel for a one-night stay if you do not require amenities or comfort beyond the basics.
Stayed 4 nights in Sep 2025

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excelente. I loved!
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Very clean and spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotel was clean. My room had 0 windows. But it also was clean. The Hotel scams their patrons by adding an additional 38 dollars for up keep of old san Juan . Sometimes Hotel's add a resort fee for the pool towels and so forth. But this place had 0 amenities. It was just a basic room . I will never stay their again. These owners are scam artist. Expedia needs to block them from the site
Stayed 1 night in Sep 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good and location was great. Although they have a $35 additional fee
Stayed 1 night in Sep 2025

10/10 Excellent

MARIBEL

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to explore Old San Juan
Stayed 2 nights in Sep 2025

6/10 Okay

Pedro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff service
Stayed 1 night in Sep 2025