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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Port of San Juan
    ‪1 min walk‬
  • Pier 1
    ‪3 min walk‬
  • Castillo San Felipe del Morro
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(20 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan

With a stay at Hotel Rumbao, a Tribute Portfolio Hotel, you'll be centrally located in San Juan, steps from Pier 3 and within a 5-minute walk of Pier 1. .This hotel is 0.4 mi (0.6 km) from Port of San Juan and 0.4 mi (0.7 km) from Paseo de la Princesa.

What's nearby

  • Port of San Juan - 1 min walk - 0.0 km
  • Pier 1 - 3 min walk - 0.3 km
  • Castillo San Felipe del Morro - 3 min drive - 1.4 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km
  • Pan American Pier - 7 min drive - 4.9 km

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with a 24-hour fitness center and a 24-hour front desk
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 245 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at KUEROS Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in San Juan? This hotel has 5973 square feet (555 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
KUEROS Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Reviews

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 807 out of 1158 reviews
Rating 8 - Good. 201 out of 1158 reviews
Rating 6 - Okay. 71 out of 1158 reviews
Rating 4 - Poor. 31 out of 1158 reviews
Rating 2 - Terrible. 48 out of 1158 reviews

Reviews

8/10 Good

Juvenal Correa

Liked: Staff & service, property conditions & facilities
Great location and nice building. It needs improvement on the clean service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nordia

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff and very clean rooms and restrooms
Stayed 1 night in May 2025

10/10 Excellent

SantaPaula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, next to cruise ships, held our luggage from 9am to check in
Stayed 1 night in Jun 2025

10/10 Excellent

Qing Yu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura, Oneonta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful is an understatement! The genuine staff, delicious food, spotless accommodations, Bay views & location were nothing short of ideal!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

DEbra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated! The staff was exceptionally caring. Best location! A must stop when in San Juan!
Stayed 2 nights in May 2025

10/10 Excellent

AMIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is central and beautiful. Staff was serviceable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The location of the hotel was the reason why we decided to stay. However, the friendly staff and the cleanliness of the hotel is why we will stay again. There were numerous walkable restaurants and bars and shops. There was also a Walgreens downstairs where we were able to purchase those items we had forgotten to pack.
Stayed 2 nights in May 2025

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old San Juan was the first leg of our Puerto Rico family vacation. The Rumbao Hotel was perfectly situated, allowing easy access to the historic location and all its amenities. The rooms were comfortable and served their purpose. We were given lunch coupons—a definite bonus! We were surprised that the food/drink services in the hotel shut down SUPER EARLY. So, make sure if you’re out in the town past 10 pm—get something to eat or drink before heading back to the hotel. They gave us late check out but the room key was deactivated at the regular check-out time—that caused some friction when returning to retrieve our luggage from the room after shopping. Finally, the hotel has parking but it’s not in the hotel—it’s actually away from the location in a public parking lot—that was also somewhat stressful. Finally, be aware that when you arrive there is no place to unload your baggage or immediately check-in. You have to “cheat” and leave the car where the valet is and make sure you drop them off quick or you will get honked & yelled out quickly. All this to say—it was a good stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chanta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location. It was clean. Staff was friendly. Food onsite was very good.
Stayed 3 nights in Apr 2025

8/10 Good

Cadelli

Liked: Cleanliness, amenities, property conditions & facilities
Recommended
Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The showers were superb!
Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came on a solo trip stayed 1 night for my cruise. All of the employees were so hospitable. I left to sightsee and came back to my room to find a slice of cake with a birthday card and decor. That was sweet of them and so unexpected. Thank you so much. Highly, recommend will stay here again and again after this first stay. It meant a lot for them to do that, especially being here alone. Gracias!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kaitlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really liked this hotel! We came with our 8 month old baby and booked a suite. The room was big and it was nice to be able to have the baby nap in the bedroom and not have to tiptoe around him. The woman at the front desk had a crib sent up to our room which made it even easier. My only wish would’ve been a tub to make bathing the baby easier and a sink outside of the bathroom for washing bottles. Other than that it was really easy and accommodating! We really enjoyed our stay! The $35 for meals was also a pleasant surprise!
Stayed 6 nights in May 2025

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Place, Great food
Stayed 1 night in May 2025

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay , close to Old San Juan. Great Food in the Restaurant.
Stayed 2 nights in May 2025

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at Rumbao was super friendly & very welcoming! We loved our stay and recommend booking a stay here! :)
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
**5-Star Review for Hotel Rumbao, Puerto Rico** I recently had the pleasure of staying at Hotel Rumbao in Puerto Rico, and I can confidently say it was an unforgettable experience! From the moment I arrived, the service was nothing short of exceptional. The staff was incredibly accommodating, allowing me to check in early, which made my arrival all the more pleasant. Upon checking in, I was pleasantly surprised to receive food and complimentary drink vouchers—what a delightful welcome! This thoughtful gesture set the tone for a wonderful stay. As if that wasn’t enough, the hotel surprised me with a free drink to celebrate my birthday. It truly made my day special and showcased their commitment to outstanding hospitality. The atmosphere at Hotel Rumbao is warm and inviting, making it the perfect getaway. It’s located walking distance from many stores and the cruise ship docks directly across from the hotel. I highly recommend this hotel to anyone looking for a fantastic stay in Puerto Rico. I can't wait to return!
Stayed 3 nights in May 2025

10/10 Excellent

Eileen

Stayed 1 night in May 2025