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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Pier 3
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(23 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan

With a stay at Hotel Rumbao, a Tribute Portfolio Hotel, you'll be centrally located in San Juan, steps from Pier 3 and within a 5-minute walk of Pier 1. .This hotel is 0.4 mi (0.6 km) from Port of San Juan and 0.4 mi (0.7 km) from Paseo de la Princesa.

What's nearby

  • Pier 3 - 1 min walk - 0.0 km
  • Port of San Juan - 1 min walk - 0.1 km
  • Calle Fortaleza - 2 min walk - 0.3 km
  • Pier 1 - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 4 min walk - 0.4 km

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raices Restaurant - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with a 24-hour fitness center and a 24-hour front desk
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 245 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at KUEROS Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in San Juan? This hotel has 5973 square feet (555 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
KUEROS Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 917 out of 1292 reviews
Rating 8 - Good. 213 out of 1292 reviews
Rating 6 - Okay. 76 out of 1292 reviews
Rating 4 - Poor. 36 out of 1292 reviews
Rating 2 - Terrible. 50 out of 1292 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
If you are looking for a great relaxing stay then you do not want to stay here at Hotel Rumbao! I stayed 3 nights and neither was a great night. The first night I heard drilling from about 7am until I decided to get up and get dressed. I went to the front desk to request a room change and was told it was only for that day and they would be done in about 30 minutes. They acted as though I was the issue because I complained. They told me the only thing the supervisor Josephine could do was give me a credit of the taxes on the resort fee for one night. Yes I said the credit would be for the taxes for 1 night only. The next day I had the same issue. Then on top of the drilling, my room was next to a utility closet that the staff used all day and night so for the entire night all I heard was the door slamming every 10 minutes or so. So I would not advise anyone traveling to Puerto Rico to stay at Hotel Rumbao. My entire trip I had not 1 good night of sleep oh and no I did not receive any credit! Not even the tax credit for the 1 night that Superviaor Josephine said she would give for my inconvenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time in a row we stayed at this location and I must say it's fantastic the staff is friendly and professional. Check in is fast we asked for an upgrade and I'm glad we did, the room was beautiful and very clean. The bar/Cafe is the best, bartender makes the best drinks and the crab tacos are delicious. The restaurant upstairs 10 out of 10.... See you next year and thank you for a wonderful stay....
View walking in
2nd floor view
Best drinks
Crab tacos
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness
The hotel itself is in a wonderful area, main reason I picked it. However the hotel inside feels a little tired and in need of updating. The rotating sign outside for DND did not work are kids would come by and play with it. It was also little confusing that the valet entrance is on the lower level while the main desk was on the 1 st floor, there was no one helping guide new heat to 1st floor when we got there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived everything.. location, amenities, food, staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nieawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the rooms were spacious and clean!
Stayed 1 night in Jun 2025

6/10 Okay

PEDRO

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Really mess bathroom

The bathroom is really bad designed. The shower is open and after you shower, the water of the ahower comes into the hallway of the room and cloae to the bed....We ordered almost 15 towels in 3 days we stay..Also be ready to call the front desk and not getting any answers ...
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything around viejo San Juan
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro, Ponce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here several times before and the staff as usual very professional and helpful. Great hotel to stay for cruise ship vacations. Highly recommend it. Our favorite hotel in San Juan. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff to rooms and shopping was great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of San Juan. You can walk to and from cruise port and experience the history of San Juan. The location has access to free or low cost public transport, dinning all around in walking distance and the hotel has free cold breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Magally

Liked: Cleanliness, amenities
Everything was clean. Pool area nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Magally

Travelled with partner
Liked: Amenities
Comfortable and spacious bathroom and clean! Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Marisol

Liked: Cleanliness, property conditions & facilities
Over all the hotel was very nice but they did not clean the room during our stay and we ran out of coffee and toilet paper. And the garbage piled up. We should have gotten fresh towels daily.
Stayed 3 nights in Aug 2025

10/10 Excellent

Waldemar A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Keilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the location and even the other guest’s, everything was perfect. The hotel was gorgeous and clean and so were rooms. The food was amazing, and the pool relaxing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. Nice bed, comfortable, clean. The pool area is very small and not a great view, but in old San Juan, pools are not prevalent. Overall, nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Aug 2025

8/10 Good

Stanislav

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Sara

Stayed 3 nights in Aug 2025

10/10 Excellent

Mariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jul 2025