6/10 Okay
Kristin, Wellington
Travelled with partner
7 Feb 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
We really wanted to like this hotel. However our first night there our TV wouldn't work, the following day they fixed it but someone else's room and name appeared on the screen which to me is a violation of the person - in room 350 - privacy.
If you want a resort with beach access do not choose this resort. There is no beach access. The portion of beach that you may use is not clean and is not inviting or private at all.
If you are looking for a resort where you can relax by the pool - do not choose this resort. The photos of the infinity pool are strategically taken. So you believe it to be an actual infinity pool. Rather it is a kiddee sized pool adjacent to the kids pool. During our stay there were so many people in the pool we didn't want to sit in it. Additionally, the building blocks the sun anytime after noon so that you're only choice if you want to lay in the sun and relax is to sit amongst the kids/families by the kiddee pool- which is also very small for the size of this resort.
The rooms were clean and the resort was staffed with lovely people but it is not a relaxing beach resort.
As I said we wanted to like the resort and the folks who work there are kind and helpful. But for the price- they should be more transparent about their beach and pool areas.
Kristin
Stayed 3 nights in Feb 2025