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lastminute.com.au Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room, 2 Double Beds
33 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Room, 1 Queen Bed
24 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Double Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
24 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Single Room
54 square metres
1 King Bed 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Garden Terrace
24 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury San Juan hotel in Old San Juan, walk to San Juan Gate

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business centre
Laundry facilities

With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and 3 minutes by foot from San Juan Gate. This 4.5-star hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Castillo San Felipe del Morro.

Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.

Enjoy a meal at Santisimo, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Restaurant
  • Outdoor pool
  • ATM/banking
  • Concierge services
  • Total number of rooms - 58
  • Number of floors - 5
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Banquet hall
  • Distance from property (ft) 15
  • Distance from property (metres) 5
  • Lot Hours - 24 hours

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Hotel El Convento offers 58 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Room service (limited hours)
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Pay films
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Santisimo - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ecotours nearby
  • Free bicycles on site
  • Boat tours nearby

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 6 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Nearby parking fee: USD 27 per day(15 ft away; open 24 hours)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Convento
  • Convento Hotel
  • El Convento
  • El Convento Hotel
  • El Convento San Juan
  • El Hotel Convento
  • Hotel Convento
  • Hotel El Convento
  • Hotel El Convento San Juan
  • Hotel El Convento Hotel
  • Hotel El Convento San Juan
  • Hotel El Convento Hotel San Juan

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Enhanced food service safety measures are in place.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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