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Hotel El Convento

4.5 star property

Photo gallery for Hotel El Convento

Front of property
Restaurant
Garden Terrace
Meeting facility
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(22 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

San Juan

With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. .This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

What's nearby

  • Catedral Basilica Menor de San Juan Bautista - 1 min walk - 0.1 km
  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo de San Cristobal - 8 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Nono's - ‬1 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪The Coffee - ‬1 min walk
  • ‪Patio del Nispero - ‬1 min walk

About this property

Hotel El Convento

Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Patio del Nispero - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Suzanne

Travelled with family, Travelled with partner
Liked: Cleanliness
Room was a little small.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Vineet

Stayed 2 nights in Dec 2025

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, friendly, and helpful from check in to check out. The building is beautiful and the rooms are clean but the biggest standout was the exceptional staff!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose, temple

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and attentive staff. Great room with a view of the bay. Great location in Old San Juan.
Stayed 1 night in Jan 2026

10/10 Excellent

Rene E

Stayed 4 nights in Jan 2026

10/10 Excellent

Teri, Gold River

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, gorgeous property, wonderful amenities, great location. Breakfast was delicious and our room was well appointed and spotless! Highly recommend the Hotel El Convento. We’ll be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Yuwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is beautiful. the pool is nice. but like many other restaurant in puerto rico. its breakfast slow
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa A

Liked: Cleanliness, staff & service, amenities
Spotless room. Happy hour.
Stayed 1 night in Dec 2025

6/10 Okay

Jose

Travelled with family
This hotel did not meet my expectations. It was not a good experience at all.
Stayed 4 nights in Nov 2025

10/10 Excellent

julia

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily Woodrum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this historic site. Beautiful property, great location to restaurants, shopping, and El Moro. It can be difficult to find parking if arriving later in the day, some of the parking decks nearby were full when we checked.
Stayed 2 nights in Dec 2025

10/10 Excellent

John, Kernersville

Stayed 2 nights in Dec 2025

10/10 Excellent

Dennisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up staying here due to a bad VRBO Host experience. Hotel El Convent was AMAZING! The hotel is absolutely timeless and beautiful. The ONLY thing I would recommend for guests not to have is a car. If you decide to stay here, please do it, but don't rent a car. Either Uber or scooter around. Otherwise, great experience, customer service, cleaniness, attention, hospitality.....GREAT!!!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was exceptionally friendly and welcoming, and we had a great stay overall. The only thing worth noting is that there is construction on one side of the hotel, which may cause some daytime noise.
Stayed 2 nights in Dec 2025

6/10 Okay

Veronika

Travelled with family
Disliked: Staff & service, amenities
The hotel caters to adults - couples. It is not family-friendly. Staff is clearly annoyed by larger families and children. Service is nonexistent, especially in the restaurant. We spend 2 hours on breakfast - first - waiting to be seated, then waiting that the order will be taken, and finally - for the food to be brought. There were several couples who were seated after us, and they all received food way before us. Breakfast vouchers included 2 drinks per person. When chilren ordered 2 juices - the waiter was very annoyed and said it was too much juice, and he can't remember everything we ordered. Either train your staff to work with families or clearly state that it is an adult-only hotel. Cute idea to use the vintage building with rich history, but with that come outdated amenities, mold, etc. Cleanliness is average. Location is great - in the middle of old town, but it is very-very noisy, with people yelling and singing outside until very late, and taxis cannot reach hotel - so you have to walk with your suitcases a couple of blocks
Stayed 2 nights in Dec 2025

10/10 Excellent

Marybel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was outstanding. The breakfast exceeded expectations with great quality and variety. The staff across the entire property was exceptional—consistently attentive, professional, and genuinely welcoming. Their service made our visit especially enjoyable. The hotel’s location is excellent—situated within easy walking distance of restaurants, historic sites, and all the key attractions in Old San Juan.
Stayed 2 nights in Dec 2025

8/10 Good

Yaqian

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Tennille

Stayed 2 nights in Dec 2025