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Hotel El Convento

4.5 star property

Photo gallery for Hotel El Convento

Property amenity
Property preview
Outdoor pool, pool loungers
Hallway
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

View map
100 Cristo St, San Juan, 00901
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪9 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and 3 minutes by foot from San Juan Gate. .This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Puerto Rico Convention Center - 6 min drive - 5.5 km
  • Pan American Pier - 9 min drive - 6.1 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Café Con Ron - ‬2 min walk
  • ‪El Batey - ‬1 min walk
  • ‪Nono's - ‬1 min walk

About this property

Hotel El Convento

Luxury hotel with a fitness center and a 24-hour front desk
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Patio del Nispero - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chasidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff was so kind. The restaurant on site has great food and drinks. The location is perfect, walking distance to shops, restaurants and historical attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, most things were within walking distance. The premises are well kept, and clean. Rooms have the old San Juan feel but with modern touch, such as the remodeled bathrooms. We enjoyed our stay, and would recommend!
Stayed 3 nights in Jul 2025

6/10 Okay

Ismael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
What I didn’t like: When I first entered the room, there was a ceiling panel on the floor and water dripping from a hole, apparently caused by a leak from the air conditioner. The A/C wasn’t cooling properly, and the room would get very hot once the sun came up. Because of the heat, I kept waking up early and couldn’t sleep comfortably. Also, the towels were stained and had a slight unpleasant smell, which was disappointing. What I liked: The staff was friendly and helpful. The location is phenomenal—very central and close to the most popular attractions in Old San Juan. My room was quiet, and the bed was very comfortable. The hotel and room offer a great mix of historic charm with a modern touch. The hotel is beautiful, and the pool area has a nice view. It’s one of the few places in the area with a pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Trixie …..
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful location with a lot to do. The pool is great, the bar is great, the view is great, the staff is great. It’s just a good place, plus El Batey is across the street.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSEPH

Travelled with family
Love the history and esthetic of the hotel. Friendly staff and clean. Great location, close to all the sites.
Stayed 1 night in Jul 2025

10/10 Excellent

OSCAR C

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalia

Stayed 3 nights in Jul 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Gorgeous hotel, friendly staff. I won’t stay anywhere else in Viejo San Juan.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated and comfortable. The historical aspect was well preserved. The coffee in the mornings and wine and cheese were such a pleasant and convenient amenity. The rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

William

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

More interested in being an event venue.

All that this hotel has going for it is its location. This hotel seems to cater to events, like weddings, graduations. Everything is built around facilitating loud music and such for those events. Not very good if you need sleep any time before 1am. The air conditioning had two settings: refrigerator and off. Our party took several rooms. Almost all had mechanical issues of some kind. Disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 1 night in Jul 2025

10/10 Excellent

Kader

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 4 nights in Jul 2025

10/10 Excellent

Kristyna

Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Stayed 2 nights in Jul 2025

10/10 Excellent

Franchezka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. I liked everything about the hotel
Stayed 1 night in May 2025