2/10 Terrible
Cynthia
Travelled with family
12 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best stay
When we got there we had to wait 30 minutes to check in because the front desk attendant was missing. We rented 2 rooms, one of which was for 2 nights the other only night and were very disappointed overall. Rooms are advertised to have tubs but yet they don’t work. They also don’t have shower mats for safety and because of this my son fell and was hurt. The manager did comp 1 room for 1 night over this matter. Breakfast is a bit lacking as you get a breakfast sandwich, cereal or have to wait to use the toaster or waffle maker as they only have 1 of each. As much as I appreciate thinking my room was clean but you dumping a bottle of chemicals to make the room smell clean doesn’t make it so. Maybe next time take the actual time to clean it. The floors were sticky and dirty. The caulk along the tub was black and gross. The mirrors had splatter and streaks all over it. The room with the chemical smell even had the previous guests soap still on the shower. I’m really glad we booked the way we did that way I didn’t have to stay in that second room a second night. And we had a “Clean” shower to use with our other room. There was good to this hotel, the shower (that we did use) does have great water pressure and gets nice and hot. The pool was honestly the better part of the stay. The outside “garden” to sit and relax or bbq was a nice touch as well. But the best part was Lily, she was so kind and helpful in anyway she could considering her limitations of what she’s provided.
Cynthia
Stayed 2 nights in May 2025