This was our first time to the Dells. The property was nice, but we didn’t really understand the property layout and the offsite property. At check-in, the staff did quickly go thru their spiel about the property, but we were left none the wiser. In their defense, it’s a lot to cover and they’ve probably said it 100 times.
A bit of a heads up about Land of Natura would have been really helpful. Like how quickly it fills up (pure chaos). Facilitating rentals would be a GREAT service to include at check-in or at least give the heads up to get there early or book online. The one day we had planned for Land of Natura was a total bust as there were no rentals left and not a bit of shade.
There are almost no places in the room to hang wet stuff, which makes no sense for a water park hotel. There was one small hook in the bathroom where there was no air circulation, so we had to get creative.
Room was dated but clean, kids loved the bunk bed. Plumbing wasn’t the best (had to hold toilet handle down until bowl was empty, shower didn’t drain until we took out the stopper completely).
Lagoon was great and we enjoyed the pool/sauna on rainy days.
We definitely overpaid, but everything in this area was overpriced (food, attractions, etc).