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DoubleTree by Hilton Winston Salem - University

4.0 star property

Photo gallery for DoubleTree by Hilton Winston Salem - University

Porch
Outdoor pool, pool loungers
Reception
Exterior
Daily full breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

View map
5790 University Pkwy, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    ‪7 min walk‬
  • Wake Forest University
    ‪5 min drive‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪8 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Basic Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

LED TV

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Basic Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Winston-Salem

Located in Winston-Salem, DoubleTree by Hilton Winston Salem - University is within a 15-minute drive of Wake Forest University and Hanes Mall. .This hotel is 0.4 mi (0.6 km) from Sara Lee Soccer Complex and 0.5 mi (0.8 km) from Grand 18-Winston-Salem.

What's nearby

  • Grand 18-Winston-Salem - 7 min walk - 0.7 km
  • Wake Forest University - 5 min drive - 5.6 km
  • Reynolda House Museum of American Art - 8 min drive - 8.0 km
  • Lawrence Joel Veterans Memorial Coliseum - 8 min drive - 8.0 km
  • Benton Convention Center - 10 min drive - 13.3 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Dairi-O - ‬11 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Winston Salem - University

Hotel in Winston-Salem with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at Doubletree Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Doubletree Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 21 per person
  • A restaurant

Restaurants on site

  • Doubletree Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 250 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 21 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 25 to September 07
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Parkway Hotel Winston-Salem-Univ
Holiday Inn Winston-Salem-Univ Parkway
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
Hotel DoubleTree by Hilton Hotel Winston Salem - University
Holiday Inn Winston Salem Univ Parkway
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree Hilton Hotel University
DoubleTree Hilton University
Winston Salem Univ Parkway
DoubleTree by Hilton Winston Salem University
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree by Hilton Winston Salem - University Hotel
DoubleTree by Hilton Winston Salem - University Winston-Salem

DoubleTree by Hilton Winston Salem - University Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy Miles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in May 2025

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. Reception was outstanding. Room is inviting except a leaky shower head.
Stayed 1 night in May 2025

10/10 Excellent

Scott, Derry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean room. I would book again. At one point, we entered through a side door and it must have been a smoking floor because it smelled terrible. We did not enter that way again. I would like to see the bar and restaurant open a bit later than they were.
Stayed 3 nights in Feb 2025

6/10 Okay

Richard, Hudson

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. Buffet was very limited, missing items. 3x requests to have room Made up were ignored.
Stayed 3 nights in Apr 2025

10/10 Excellent

GEORGE

Stayed 2 nights in Mar 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the manager at check in was very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Great stay and location close to wake forest. Our room was immaculate and Chrissy at the front desk was SO attentive and personable, we loved her! The beds were soft and comfortable and the reason I keep staying at doubletrees. A few reviews mentioned the parking lot, I have no idea why- the parking lot is safe, plenty of spaces, well lit and at no point did we ever feel remotely unsafe or bothered. The only negative we found was that the breakfast left much to be desired, I would save the $16 and instead go to Mama Zoe’s for great southern breakfast food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
East of the expressway and nice quiet area
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and the rooms are spacious and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, comfortable hotel, good price.
Stayed 1 night in Feb 2025

4/10 Poor

Geri

Disliked: Cleanliness
I woke up to a bed bug crawling in my bed, I immediately took a picture and took it down stairs. The front desk was very apologetic but I checked out because i was paranoid and checked into the Hampton inn. The general manager, Adele Martin was rude and told me I must have brought it to the hotel and hung up on me when I called on Monday like the front desk staff told me. I definitely expect more from a Hilton I’m a honors member and stay at them frequently. I
Stayed 2 nights in Mar 2025

4/10 Poor

Iris

Disliked: Staff & service
Staff at the time of check in could have been better
Stayed 2 nights in Mar 2025

10/10 Excellent

Adelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Available microwave for all to use.
Stayed 2 nights in Mar 2025

10/10 Excellent

Levasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home Away from Home

Mr. Larry made my first experience such a great experience that every time I come to Winston, I have to stay here! The entire team is so warm and pleasant! Thank you so much for making my stay every time in town a home away from!
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was super nice and accommodating during my stay! Quiet, peaceful and able to work remotely during my stay. Thanks!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with new rooms, bar area and good room coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could have used a few updated details. Some of the linen was dingy and off white. Pillows were queen size for a king size bed. Drapes were outdated.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to stay here between location and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

The entire experience was great. The hotel was clean and quiet, and the staff was friendly. Will definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

LaJean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025