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Best Western Plus University Inn

3.5 star property

Photo gallery for Best Western Plus University Inn

Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Place, Lawrence Joel Veterans Memorial Coliseum
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪1 min drive‬
  • Place, Benton Convention Center
    ‪4 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(67 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(72 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Winston-Salem

With a stay at Best Western Plus University Inn, you'll be centrally located in Winston-Salem, a 1-minute drive from Wake Forest University and 10 minutes from Hanes Mall. .This hotel is 0.6 mi (0.9 km) from Lawrence Joel Veterans Memorial Coliseum and 0.6 mi (1 km) from Children's Theatre of Winston-Salem.

What's nearby

  • Lawrence Joel Veterans Memorial Coliseum - 8 min walk - 0.7 km
  • Truist Field - 15 min walk - 1.3 km
  • Wake Forest University - 1 min drive - 0.7 km
  • Benton Convention Center - 4 min drive - 4.7 km
  • Wake Forest University Baptist Medical Center - 5 min drive - 5.3 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 95 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Einstein Bros. Bagels - ‬3 min drive
  • ‪Elizabeth's Italian Restaurant & Pizzeria - ‬3 min walk
  • ‪Jimmy the Greek Coliseum - ‬4 min walk
  • ‪Ryan's Restaurant - ‬14 min walk

About this property

Best Western Plus University Inn

Hotel with free breakfast, a short walk to Wake Forest University
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
You can enjoy a meal at the restaurant serving the guests of Best Western Plus University Inn, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
On Site Bar/Lounge - This bar serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Reviews

Best Western Plus University Inn Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 1011 reviews
Rating 8 - Good. 268 out of 1011 reviews
Rating 6 - Okay. 168 out of 1011 reviews
Rating 4 - Poor. 122 out of 1011 reviews
Rating 2 - Terrible. 110 out of 1011 reviews

Reviews

4/10 Poor

Marisol

Travelled with family
Disliked: Cleanliness, staff & service
The place is not clean, we even found cockroaches, we had to ask for towels and toilet paper, the reception staff was absolutely rude and disrespectful, no one solved anything
Stayed 4 nights in Jun 2025

10/10 Excellent

Yamileth

Stayed 3 nights in Jun 2025

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service/. Clean

From the moment we arrived, the staff provided excellent and welcoming service. They were incredibly understanding of our situation and went above and beyond by allowing us to check in early, which made a huge difference for us—especially after having a bad experience at another hotel. The room and overall property were spotless and well-maintained. You can tell cleanliness is a top priority here, and it truly gave us peace of mind. The customer service was top-notch, and the staff made us feel valued and cared for throughout our stay. Highly recommend this hotel to anyone looking for comfort, cleanliness, and genuinely kind service. We will definitely be back!
Stayed 2 nights in Jun 2025

4/10 Poor

Arianna

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Property was ok, staff were very rude. Cut breakfast short , cut pool time shorter than the sign said. Don’t service the room unless you ask. Room had damages to it prior to our arrival. But was still clean for the most part. You get what you pay for
Stayed 4 nights in Jun 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noise , bathroom needs update asap , breakfast terrible .
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Just needed a bed for the night. They had what I needed in the right location. Staff was friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Guomei

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

2/10 Terrible

Sidney

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start off by saying this entire hotel is in rough shape!!! Front doors where broken, they had to stay open all the time. Door to room had to be slammed for it to even latch. Tub drain stopper wouldnt stop a mack truck much less any water, so no bath for the kids. Several exit doors were out of order, so we had to walk all the way to main entrance everytime we left and came back. Pool was out of order and was never told at check in. Just an all around bad experience!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
No thanks
Stayed 1 night in Jun 2025

6/10 Okay

Vanessa

Travelled with family
Disliked: Amenities
I like the location to the university however the pool was out all weekend and that was disappointing
Stayed 4 nights in Jun 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed here twice. Clean and comfortable
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Down to one elevator. So if your room is on other side of hotel you have to take the only sketchy elevator to your floor then walk to other side of hotel. Bathroom was dirt with hair and bugs in shower and door. Bedroom lamp switch broken. Rusty on most items in hotel and room
Stayed 1 night in Jun 2025

4/10 Poor

Sedene

Stayed 4 nights in Jun 2025

2/10 Terrible

Daniela, Derwood

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 2 nights in Jun 2025

4/10 Poor

tana

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Pool closed mid June.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Kristina

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Julie, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started with a calamity in that a man in the next room began shouting at a woman on the phone -- and kept on going. He was very loud. We asked for a new room and got it quickly. The staff was excellent in helping us with that. The breakfast was excellent, featuring scrambled eggs and sausage, biscuits and waffles (and more). All carpets had been or were being cleaned (the carpet was even still damp). One suggestion for the hotel: The tiny shampoo, conditioner, and lotion were hard to squeeze out -- perhaps a different type of bottle is in order?
Stayed 2 nights in May 2025

8/10 Good

Robert, Durham

Stayed 1 night in May 2025

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Contrary to the website information, the pool wasn't available to use. It was completely empty. Paint peeling on bathroom ceiling, window did not close all the way and wasn't able to be locked, phones in room didnt work, ac made a disruptive noise every time it turned on and off. Stains on carpet and one of the head boards. Complimentary breakfast was large but most of it tasted terrible. Dried puke in the sink of the lobby bathroom. It was cleaned up as soon as I let the front staff know but it had definitely been there awhile. Shower water remained hot but the water pressure is disappointing. Wouldn't recommend.
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Staff & service
The elevator was down, the automatic opening front door did not operate. The remote control for the room TV did not operate properly, could not turn the TV on or off with the remote or control volume. Staff was friendly, close to Wake Forest where I was going.
Stayed 2 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good service
Stayed 1 night in May 2025

10/10 Excellent

jieun

Stayed 3 nights in May 2025