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Comfort Inn - Pocono Mountains

2.5 star property

Photo gallery for Comfort Inn - Pocono Mountains

Lobby
Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Gym

Explore the area

View map
At I 80 Rr 940, White Haven, PA, 18661
  • Place, Split Rock Resort Indoor Waterpark
    ‪7 min drive‬
  • Place, Jack Frost Mountain Resort
    ‪9 min drive‬
  • Place, Big Boulder Ski Area
    ‪12 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Desk, iron/ironing board, free cots/infant beds, rollaway beds
Holiday Inn Express & Suites White Haven - Poconos by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,007 reviews
The price is AU$130
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Express & Suites White Haven - Poconos by IHG

About the area

White Haven

With a stay at Comfort Inn - Pocono Mountains, you'll be centrally located in White Haven, within a 15-minute drive of Split Rock Resort Indoor Waterpark and Jack Frost Mountain Resort. .This hotel is 12.2 mi (19.6 km) from Pocono Raceway and 0.8 mi (1.4 km) from Hickory Run State Park.

What's nearby

  • Split Rock Resort Indoor Waterpark - 7 min drive - 10.6 km
  • Lake Harmony - 8 min drive - 11.7 km
  • Jack Frost Mountain Resort - 9 min drive - 8.9 km
  • Big Boulder Lake - 12 min drive - 13.8 km
  • Big Boulder Ski Area - 12 min drive - 14.1 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 27 min drive

Restaurants

  • ‪Wawa - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Split Rock Resort - ‬9 min drive
  • ‪Powerhouse Eatery - ‬6 min drive
  • ‪Split Rock Grill - ‬9 min drive

About this property

Comfort Inn - Pocono Mountains

Hotel in White Haven with free breakfast and a fitness center
Comfort Inn - Pocono Mountains offers 100 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pocono
Comfort Inn Pocono Mountain
Comfort Inn Pocono Mountain Hotel
Comfort Inn Pocono Mountain Hotel White Haven
Comfort Inn Pocono Mountain White Haven
Comfort Inn Pocono Mountains Hotel White Haven
Comfort Inn Pocono Mountains Hotel
Comfort Inn Pocono Mountains White Haven
Comfort Inn Pocono Mountains
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
Comfort Inn Pocono Mountains
Comfort Inn - Pocono Mountains Hotel
Comfort Inn - Pocono Mountains White Haven

Comfort Inn - Pocono Mountains Reviews

Reviews

6.8
Rating 10 - Excellent. 243 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 207 out of 1004 reviews
Rating 4 - Poor. 148 out of 1004 reviews
Rating 2 - Terrible. 140 out of 1004 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the girl behind the desk was texting and it legit took her 30 seconds to even look up that we walked in. I wouldn’t complain if that was the only issue . I know the hotel is under construction but she gave us the furthest room from the elevator and I had a noticeable hurt leg but whatever. But after we went to get food our keys stopped working so I called the front desk to see if they could help us in our room the girl said no I can’t leave the front desk I’m the only employee down at the front desk. So I said fine I will hobble down and she wasn’t even at the desk it was guy. So she straight up lied to not help. Not a good way to start our vacation. The breakfast was decent .. but the lady putting all the food out seemed annoyed we were getting food. I just felt like we were unconvincing every one, the next day my bf didn’t feel good I asked if we could extend the check out the lady said no even before I could ask the question we wanted to check out at 12 … she said she had too many people coming that day… well how about you take care of the guests that are here now not your future guests.
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We opted to stay in a hotel during a music festival - for shower, ac, and bed. The room had no hot water and we were told someone would come look at it - they didn’t. We couldn’t even have showers. We had a whole ordeal with our safe with our ids, keys, money get locked in as well. I regretted staying here
Stayed 3 nights in Aug 2025

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising great stay

Nice and comfortable hotel with a very good size pool to relax and exercise. The breakfast was tasty and service was great and attentive. Great stop in a cozy and safe hotel
Stayed 1 night in Aug 2025

2/10 Terrible

sheila

Disliked: Cleanliness, property conditions & facilities
The clerk who checked me in was very nice and efficient. We left for groceries and returned an hour later to go to room. Elevator was down so took the stairs. Stairway and hall floors were filthy. The bathroom in our room had used towels hanging and the toilet was pulled out from the wall (don’t know why) Room not very clean. We felt unsafe and uncomfortable and did not stay. Was only in room about 10 minutes. Checked out. I did contact manager who refunded my money, for which I was thankful.
Stayed 1 night in Aug 2025

8/10 Good

Edyta

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Angel Joel Ruiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, just a few areas of the room needed painting. Overall a nice stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Many amenities in the area. Hotel was quiet and pet friendly is a perk if you are traveling with a fur baby.
Stayed 1 night in Aug 2025

8/10 Good

Lisa, Little Neck

Stayed 1 night in Aug 2025

8/10 Good

Alexis

Stayed 2 nights in Jul 2025

8/10 Good

Alexis

Travelled with partner
Liked: Amenities
It was an average hotel experience. Staff did their job but weren't kind or courteous. The pool was a nice addition, but also added water damage and a strong mildew smell throughout. No towels or wash cloths, we were given pool towels that were lieratlly falling apart at the seams. The bed was comfortable, but the linens could have been better cleaned. Hair on the outer blanket and it had a slight tan hue, either the linen is very old or their washers are not up to par and stained them. Dust and hair on the floor, very obvious that they skipped a sweep/mop. housekeeping seemed like a rush job overall, confirmed by them attempting to enter our room 5 minutes after check out. appliances were the best feature, minus the coffee maker and the fridge which again, skipped over to conserve time. location is okay, though the construction on 940 and the PA turnpike made travelling within the area a hassle. The surrounding food options were okay. The restaurant/bar attached seemed nice but pricey. any other decent restaurants are 15 minutes away in downtown White Haven. Overall, the stay was satisfactory, bring your own cleaning supplies, towels and washcloths, which I feel most hotel guests do nowadays, and the stay will be to your liking and price range of you are willing to explore the area for activities and food!
Stayed 1 night in Jul 2025

2/10 Terrible

Harry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unexpected nightmare

so, i wish i had known how terrible this rooom was before we reserved it. im stil getting creeps just thinking about it! first thing i noticed was the chair, upholstered in dark brown filthy with stains and white crud and greasy matted armrests. I wouldn't allow my dog in it! the floor was swept and I couldnt tell if it was clean. the bed was made with fresh sheets and comfortible. the wall next to my side of the bed had drips running down it. I shudder to think what it was! same by the waste basket, brown drips on the wall and container, chew, spittle, food, drink? then we get to the bathroom...this was the most sickening room the handles to the faucets, toilet and shower handles were grimey and filthy with visible crud.. the soap bottle had dirty drips all over it and brown crust on the pump. the quick fixes on the grout everywhere in the bathroom were dirty and done without care. amazingly someone thought-thread bare towels were okay. our bathmat had a salad plate sized hole in it. not a tear but a place where the weave was missing. quite a defective towel. it was not effective and should not have been in service but rather trashed
Stayed 3 nights in Jul 2025

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Travelled with group
Disliked: Staff & service, property conditions & facilities

1 night ok, but wouldn't stay there for a week

The bathroom has mold in the shower and on the sink counter, exhaust fan didn't work & was dirty, one light was out and the light cover needed to be cleaned. That was just the bathroom! The carpet in the hallway(s) needs to be cleaned and/or repaired. Hallway molding was falling off and the lobby elevator was not working. The freeze in mini fridge needed to be defrosted you can't open the door. The only nice thing is flooring in the room was newer and the beds were fine. Lobby was nice.
Stayed 1 night in Jul 2025

6/10 Okay

Gay

Travelled with partner
Place is rundown, furniture dinged and dented. Peeling carpet trim in hallway. Sheets and towels were clean, bed comfortable. Breakfast adequate but somewhat unappealing. Cheap room rates. Easy access to Penn Turnpike
Stayed 3 nights in Jul 2025

4/10 Poor

Kristine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff didn’t come to clean room or bring fresh towels. Elevator was broken. Hotel was pricey for condition of hotel which needs some work and lack of customer service.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Would not Recommend, not worth the price.

The property is a 1.0 star at best, and should be the same with ratings. The staff were friendly and helpful, but could not overcome the ill-repair of the facility. Pros- 1. Breakfast was ok, but one of the highlights of the stay. Cons - 1. Garbage overflowing in outside receptacle. 2. Elevator out of order 3. Stairways dirty 4. Bathtub drain rusty 5. Bathtub calking needed replaced and had mold in most of it. (None of the family members were willing to take a shower). 6. Bathroom very small, toilet a child size to accommodate the size of the room, an turned in an odd angle. 7. The morning we left, the cold water went out and rooms were getting flooded.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Keisha

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived after a long day of driving and they couldn’t honor our reservation for two beds. We had to leave and drive home two hours in the middle of the night.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Good food at Mexican restaurant next door. Lobby was nice, breakfast other than waffles was cold (bacon, eggs). Guest room was clean. Bathroom light out, outlet didnt work, bathroom fan didnt seem to work. A landscaper hasnt touched this property in a couple years. Weeds very high, discarded cig butts everywhere, empty beer cans dumped off railing by sidewalk, elevator was broken, shattered glass in the door to 300 series rooms.
Stayed 2 nights in Jul 2025

4/10 Poor

Barbara

Liked: Amenities
Pleasant staff but property was not in good condition nor was it deeply clean. I stayed four nights and a housekeeper wasn’t in my room at all. Some areas were not well cleaned.
Stayed 5 nights in Jul 2025

2/10 Terrible

Kristin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not anything that my family and I benefited from at the hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was uncomfortable and had people fighting and loud in the next room
Stayed 2 nights in Jul 2025

6/10 Okay

Patrick

Travelled with family
Not much around and very expensive restaurant on grounds but room was fine
Stayed 2 nights in Jul 2025

10/10 Excellent

LuAnn

Stayed 1 night in Jul 2025