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Easy check in, rooms have everything you need. Hotel ideally located. Staff friendly and helpful.

Great property. Would definitely stay here again at my next trip in bath.

A beautiful hotel. Felt luxurious and special. The spa is stunning and so much better than the Thermae Spa. I was actually quite gutted that I spent additional money to go there. Stunning interiors and beautiful rooms. I will come back and I will recommend.

Second time staying at this hotel. Spotlessly clean. Comfortable bed. Good bathroom. Will certainly use again.

The support from the front of house staff is 5 stars. There was a few minor issues that I experienced for my first ever visit to this hotel. 1. There was some hairs on the bed which I had to manually pick up one by one. So this means, the room may not have been cleaned correctly. 2. The coffee machine was not working, luckily I found the plug was not connected. If the room was checked prior guest arrival this could have been corrected. 3. The ensuite bathroom doesn't have a door to close, so when you have a shower you will inadvertently partially flood the floor. 4. There is wireless charging capability on pods integrated into the small desk side cabinets but these didn't work. 5. I didn't find any available sockets to plug my laptop in to work from. So I had to unplug the kettle and use that outlet. There should be at least a minimum of 1 plug socket on each side of the bed. 6. The shower room has a vanity mirror that is supposed to have an LED strip that is supposed to light up but this didn't work. 7. There is limited coffee options, 4 pods are supplied and this isn't alot for heavy coffee drinkers. It would also nice to have other options like mocha. Please note I am only highlighting small issues, I wouldn't say this affected my stay majorly, as it was only one day.

We stayed 6 nights. The breakfast was wonderful! The rooms were comfortable. My only complaint was there was not enough hooks in the bathroom as in most hotels!