Staff was friendly and accommodating. Allowed us to move to the 1st floor. The original room they gave us was on the 2nd floor. With the baby and stroller, it was a bit tedious to travel up and down the stairs. Theres no elevator. They gave us a pack and play as a crib for our 8month old. Thankfully we brought a crib sheet. The room was not clean. They had burn holes in the blankets and sheets. They gave us new blankets and sheets, again with the same burn holes which is annoying since it was a Non Smoking Area. Clearly, they do not replace their linen. Bathroom was filthy with no working outlets. The fridge was dirty as well.
We had to clean the bathroom ourselves. The bathroom still had old hair and grime. The intial smell of the room was appauling.
We went out and purchased our own sheets and blankets due to each set being dirty with stains and burn holes. Purchased air freshener, febreeze, and lysol to make our stay a tad more tolerable. The hallway and entrance area to our side of the building smelled of dog feces and pee. Holes in the curtains in the room. Only positive the AC, and TV worked. Staff was friendly but everything else was a big fat Zero Star. Paint peeling across the room, stains on the walls, smelly and unkept. Will not be staying again. Would Not recommend.