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Pan Pacific Vancouver

4.5 star property

Photo gallery for Pan Pacific Vancouver

Exterior
Lounge
Outdoor wedding area
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪3 min walk‬
  • Vancouver Waterfront
    ‪3 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(135 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

9.0 out of 10
Wonderful
(48 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(47 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, Harbour View

Panoramic Room, Harbour View

Panoramic Room, Harbour View

9.0 out of 10
Wonderful
(11 reviews)
  • 49 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(108 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(182 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 82 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

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About the area

Vancouver

A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Canada Place Cruise Ship Terminal and Canada Place. .This eco-certified hotel is 0.1 mi (0.2 km) from Vancouver Convention Centre and 0.4 mi (0.6 km) from Vancouver Waterfront.

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk - 0.0 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km
  • Canada Place - 3 min walk - 0.3 km
  • Vancouver Waterfront - 3 min walk - 0.3 km
  • Rogers Arena - 16 min walk - 1.4 km

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku - ‬4 min walk
  • ‪Fairmont Waterfront - ‬2 min walk
  • ‪Mahony & Sons Burrard Landing - ‬5 min walk

About this property

Pan Pacific Vancouver

Eco-certified hotel with 3 restaurants connected to the convention center in Vancouver
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Stay in one of 503 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Oceans 999, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3448 out of 4739 reviews
Rating 8 - Good. 751 out of 4739 reviews
Rating 6 - Okay. 309 out of 4739 reviews
Rating 4 - Poor. 140 out of 4739 reviews
Rating 2 - Terrible. 91 out of 4739 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

KASHYAPKUMAR

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is huge issue, have to wait 30 mins for elevator every single time. Swimming pool was too small for that many ppl. Not even single window or balcony in the room. View was good but beside that everything else was horrible. When I booked from Expedia stated breakfast will be included but when I got there they told me have to pay $100/night to get breakfast and snacks. It was really horrifying experience with that much amount of money per night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are phenomenal, rooms are wonderful. Housecoats and bedding is clean and lush. Water is hot and pressure is great in shower! Housekeeping staff are 10/10. The ability to text staff directly for requests and inquiries is awesome!! They were fast and efficient! We were celebrating a bday and they delivered complimentary cake and bday wishes to room, so thoughtful! Negatives, being above the pool you can hear kids having fun. On level 14 is still high up from it and the sound echos. They had elevators and escalators down, made for very very long waits to go up or down. Like 15 mins of waiting, packed full elevators. We did the Saturday night Live Jazz music buffet. Incredibly disappointed, after requested on reservation for great seating, we had the absolute worst seating. Food was all cold and basic, everything seemed like scraps, nothing got refilled or replaced after over an hour of being there. Staff was rushing around and doing their best but it took forever to get a simple drink, water never got refilled. Band was ok, was hoping for a singer or performer. Was not worth the cost at all.
Stayed 2 nights in Mar 2025

6/10 Okay

gerarm

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No free parking and we can hear the people in the next room from the other door
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel

The room was very comfortable and nice, and the view was great. The only issue that we had was that two of the four elevators were broken while we were there so getting off of our 10th floor room was really hard. When checking out we used the stairs with our luggage because every elevator was full
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Thai Le

Travelled with family
Liked: Cleanliness, staff & service
Great views, spacious and clean rooms. Very convenient location right next to waterfront, and nice access to the rest of downtown. Did not like having to walk through parking garage to get to the fitness centre.
Stayed 6 nights in Mar 2025

2/10 Terrible

Cameron

Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated a wedding anniversary here and the staff was amazing. We got upgraded to a lovely water view, late check out and a complimentary piece of anniversary cake sent our room. Was an amazing time. We will be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Gatineau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jagroop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the parking is ridiculous at $75 to valet. And at $56 a night to self park, it was inconvenient and the first section was closed off. The hotel should have affordable and inconvenient parking.
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still great stay as always
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daphine Tracy

Stayed 3 nights in Mar 2025

10/10 Excellent

Manjola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offered free breakfast since the parking for electrical car was not available. It was hard to charge my car, but sometime things like this can happen. Glad that they made me happy.
Stayed 1 night in Mar 2025

6/10 Okay

Mimi

Travelled with family
Liked: Cleanliness
Room had 2 double beds instead of queen which was uncomfortable and the parking is very expensive $60 per day) which is separate from hotel bill. You have to use Indigo app not very user friendly. Could hear people running around on floor above us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alicja

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

loraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. The Gold level lounge is amazing good value
Stayed 5 nights in Mar 2025