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Auberge Vancouver Hotel

4.0 star property

Photo gallery for Auberge Vancouver Hotel

Deluxe Suite, 1 King Bed with Sofa bed, Harbour View | Living area
Deluxe Suite, 1 King Bed with Sofa bed, Harbour View | Living room
Front of property – evening/night
Property entrance
Deluxe Suite, 1 King Bed with Sofa bed, Harbour View | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
837 West Hastings Street, Vancouver, BC, V6C 1B6
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Canada Place
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, City View

32-inch flat-screen TV with cable channels, TV

Deluxe Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

32-inch flat-screen TV with cable channels, TV

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Harbour View

32-inch flat-screen TV with cable channels, TV

Deluxe Suite, 1 King Bed with Sofa bed, Harbour View

9.8 out of 10
Exceptional
(42 reviews)
  • Harbor view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Double Beds, City View

Deluxe Suite, Double Beds, City View | Living area

Deluxe Suite, Double Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

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About the area

Vancouver

A stay at Auberge Vancouver Hotel places you in the heart of Vancouver, steps from Vancouver Waterfront and Granville Street. .This hotel is 0.2 mi (0.3 km) from Canada Place Cruise Ship Terminal and 0.2 mi (0.3 km) from Canada Place.

What's nearby

  • Vancouver Waterfront - 1 min walk - 0.1 km
  • Granville Street - 1 min walk - 0.2 km
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 1 min walk - 0.2 km
  • Canada Place - 3 min walk - 0.3 km

Getting around

  • Waterfront Metro Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Breka Bakery & Café - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Blenz Coffee - ‬2 min walk
  • ‪Lions Pub - ‬2 min walk
  • ‪Palate Kitchen - ‬1 min walk

About this property

Auberge Vancouver Hotel

Auberge Vancouver Hotel offers 60 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club and a steam room.

Children under 18 years old are not allowed in the health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Auberge Vancouver Hotel has a restaurant on site.
Lions Pub - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (CAD 58 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lions Pub

Things to do

  • Health club
  • Racquetball/squash
  • Steam room

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This hotel's fitness and swimming pool facilities are closed during BC Statutory Holidays.

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 58 per night (in/out privileges)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children under 18 years old are not allowed in the health club without adult supervision

Property is also known as

Auberge Hotel
Auberge Hotel Vancouver
Auberge Vancouver
Auberge Vancouver Hotel
Hotel Auberge
Hotel Auberge Vancouver
Vancouver Auberge
Auberge Vancouver Hotel Hotel
Auberge Vancouver Hotel Vancouver
Auberge Vancouver Hotel Hotel Vancouver

Auberge Vancouver Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaswant

Liked: Cleanliness, staff & service, amenities
Everythings was stood out .❤️❤️
Stayed 1 night in Dec 2025

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities
Lovely room, beautiful view
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Stayed 3 nights in Dec 2025

4/10 Poor

Jake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was fine, a bit dark (there was no light near the coffee bar eg. or at least if there was I couldn't get it to work, a lot of light switches didn't seem connected to anything). Coffee bar only had a tiny espresso option, no coffee. Awkward to get into/out of the tiny bathroom around the door. Staff were friendly but seemed very confused when I requested laundry service and eventually told me they didn't have one, then it turned out that they did; not sure why no one just said that. I paid a *huge* upcharge (50%) for rushed laundry by the next morning and it still didn't arrive by that time; I had to follow up with staff manually rather than someone letting me know there would be a delay and there was no discount against the large rush fee. Biggest issue was hard limits on room service - in normal circumstances it offered no early breakfast option since it only started at 11:30am, but during my stay they did not offer room service at all because the attached restaurant did not want to provide it that day. All around just not a super comfortable experience, felt overcharged for no food or in-room coffee in a dark suite. I was expecting an upscale experience but it was pretty mediocre.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Wonderful room wonderful stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Marcel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome staff great rooms and service
Stayed 4 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Very nice staff and beautiful room! They already had our crib set up for our baby. The gym was excellent too
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The housekeeping was terrible. Two night stay. Took away our used towels but did not replace them. Had to phone to ask for towels and facecloths so we could shower in the morning. Left the sofa bed out instead of folding it back into a couch. Had to do it myself when I got back to my room so I could use the couch!! We used the one extra roll of toilet paper but they did not leave a new one the next day. Had to call to get more toilet paper brought up. I used the hairdryer but wasn’t sure how to wrap the cord as fancy as I had found it so I just left it on the counter. Housekeeping just left it on the counter exactly as I had left it. So they did not even wipe down the bathroom counter. We used the little tube of complimentary lotion but they did not replace it. The hotel signage on the street is ridiculously small and tucked along the inside wall so that it doesn’t even face the street. Barely visible from the street unless you know exactly where to look. Parking was confusing and zero signage. Front desk staff was not warm nor friendly. I’ll definitely not be going back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, amenities
We were welcome by Basheer. He is very warm & knowledgeable. He is very polite, helpful & consistent. Our room had a power outrage but were quick to respond. They moved us to another room quickly. We returned to our room the next morning.
Dust in the vent in the washroom
Mold like in the corner of the shower wall
Mold like in the corner of the shower wall
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam, Kelowna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A classy, well located hotel, with nicely renovated rooms and great amenities.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ariel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Poor treatment. Bare essentials. Anxiety and Sorrow.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Auberge hotel from the moment I opened the door to my room was a very pleasant surprise. The room was spacious clean and large with amazing views that were expansive I was very impressed I was on the 9th floor of the building and they have access complementary to the health club which includes a fitness center and a beautiful class enclosed pool on and hot tub on the 4th floor. I was very impressed. I will definitely be back and would recommend this place as a stay. Also the amenities in the bathroom were so wonderful smell and luxury quality
Stayed 2 nights in Nov 2025

10/10 Excellent

Neelesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying to attend an event at Terminal City Club and the staff, the room was amazing. Would definitely stay there again
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Business traveller, Travelled with group
Liked: Staff & service, amenities
Area
Stayed 2 nights in Nov 2025

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What amazing stayed ! Travel first time to Vancouver with my 2 boys and I’m so glad I stayed at auberge ! Staff are very attentive and friendly, room are spacious and have all you need for a smooth stayed . The amenities was the highlight of our stayed after long days of walking hot tub, pool sauna and steam room ate a must try ! Thank you everyone will be back soon !
Stayed 3 nights in Nov 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 2 nights in Nov 2025

6/10 Okay

Sara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Bathroom had black mold growing in and around the shower. Rooms were cold and felt very uncomfortable with the hard floors and faux leather couches. Had a hard time finding parking and the hotel itself as a first comer!
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, great views, could see city and water.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay. The health centre and pool are undersold, it is an excellent facility and a real benefit. The staff helpful, but... the elevator pings ring all night so try to get a room away from those, and I stayed for business at the start of the holiday party season downstairs so I had a very broken night's sleep due to the elevators pinging and the party guests being loud until 4am. Not really the hotels faults but they obviously do a company party and stay package so beware.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christoph Jewel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is conveinent everywhere.
Stayed 1 night in Nov 2025

4/10 Poor

Resham

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
View, friendliness, and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities
Excellent location and stunning view from king 1-bedroom. Builing is a tad tired, but rooms have been renovated and are clean and comfortable. Fabulous location and easy to access shopping, restaurants, and conference areas. Very easy to get to from Hullo ferry or seaplane. Close transportation routes to North Van and airport. Great place and location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and location.
Stayed 1 night in Nov 2025