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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Indoor pool
Lobby
Microwave
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

View map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Berglund Center
    ‪5 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(58 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(44 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Roanoke

With a stay at Hyatt Place Roanoke Airport/Valley View Mall in Roanoke, you'll be near the airport, within a 10-minute drive of Carilion Roanoke Memorial Hospital and Valley View Mall. .This hotel is 11.6 mi (18.7 km) from Smith Mountain Lake and 1.5 mi (2.5 km) from Regal Valley View Grande.

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Berglund Center - 5 min drive - 6.2 km
  • Center in the Square - 5 min drive - 6.8 km
  • Carilion Roanoke Memorial Hospital - 8 min drive - 9.8 km
  • Hollins University - 8 min drive - 6.7 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive
  • ‪Cheddar's Scratch Kitchen - ‬19 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Roanoke? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Stayed 4 nights in Jun 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot to spend the night en route south.
Stayed 1 night in Jun 2025

10/10 Excellent

gibson

Stayed 1 night in Jun 2025

6/10 Okay

Nels

Disliked: Amenities
I made a reservation there because of the pool and when I got there the pool was not available. No compensation no sorry from the staff no nothing just can't use it. Nothing mentioned on their website. Very disappointing. No AC in the elevator. It was 100° outside so inside the elevator was 100°
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

8/10 Good

April

Liked: Cleanliness, property conditions & facilities
Property and room was clean. Plenty of parking. Staff very friendly. Breakfast options very limited. When I tried to order from the restaurant they have they didn't have what i wanted to order food or drinks. (So i had to pay to have food delivered and pay delivery fees)The pool was unavailable- did offer for me to go to Gold's gym (but honestly thats not the same) Yet with these not available i still had to pay full price for room and never even offered a discount due to these inconveniences.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Everything is good. Travel to Roanoke for a family reunion. The only thing was it was six of us traveling and they ran out of towels.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for an overnight stopover
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Laus

Liked: Cleanliness, property conditions & facilities
You will not be disappointed.
Stayed 2 nights in May 2025

8/10 Good

ANGELES

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient. The room was clean and comfortable. We had to wait for 10 minutes before the hotel clerk came out and then theh ralked so low I coildnt hear them. I am hearing impaired and people that work the front desk should speak loud and clear
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jun 2025

8/10 Good

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Stayed 1 night in May 2025

10/10 Excellent

Inbal

Stayed 4 nights in Jun 2025

10/10 Excellent

Inbal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms and the entire living area is great, nice breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to onward destination.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service at check in
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all extreme friendly! Very clean, pretty rooms. I would absolutely stay here again and recommend it to friends!
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed for a baseball tournament. The overall experience was good. My complaint is the room had lots of pet hair on the floor (could see on our socks). Also pets were allowed in the breakfast area near the food, which is disgusting!!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Hannah at the front desk was so sweet and went out of her way to talk to us. She was so friendly and welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025