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Holiday Inn Express New Albany by IHG

2.5 star property

Photo gallery for Holiday Inn Express New Albany by IHG

Free daily full breakfast
Suite, 1 King Bed
Exterior
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
300 Highway 30, New Albany, MS, 38652
  • Place, Baptist Memorial Hospital - Union County
    ‪6 min walk‬
  • Place, Park Along the River and Mississippi Arboretum
    ‪1 min drive‬
  • Place, Tanglefoot Trail
    ‪1 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 1
  • 1 Single Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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Hampton Inn New Albany

About the area

New Albany

Located in New Albany, Holiday Inn Express New Albany by IHG is in a rural location, within a 5-minute drive of Baptist Memorial Hospital - Union County and Tanglefoot Trail. .This hotel is 1.1 mi (1.8 km) from Park Along the River and Mississippi Arboretum and 1.6 mi (2.5 km) from Sugaree's Bakery.

What's nearby

  • Baptist Memorial Hospital - Union County - 6 min walk - 0.6 km
  • Park Along the River and Mississippi Arboretum - 1 min drive - 1.5 km
  • Tanglefoot Trail - 1 min drive - 2.9 km
  • Sugaree's Bakery - 2 min drive - 2.5 km
  • Cooper Park - 2 min drive - 2.5 km

Getting around

  • Tupelo, MS (TUP-Tupelo Regional) - 27 min drive

Restaurants

  • ‪Mi Pueblo - ‬19 min walk
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪George's Restaurant - ‬4 min drive
  • ‪Wendy's - ‬7 min walk

About this property

Holiday Inn Express New Albany by IHG

Hotel in New Albany with a 24-hour fitness center and a seasonal outdoor pool
Holiday Inn Express New Albany by IHG offers 49 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express New Albany by IHG, or stop in at the grocery/convenience store. A complimentary full breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in New Albany? This hotel has 1221 square feet (113 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Holiday Inn Express New Albany by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,221 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Louisville NW
Holiday Inn Express Louisville NW Hotel
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Holiday Inn Express Louisville NW New Albany
Holiday Inn Express New Albany Hotel
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Holiday Inn New Albany
New Albany Holiday Inn
Express Albany By Ihg Albany
Holiday Inn Express New Albany
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Holiday Inn Express New Albany by IHG New Albany
Holiday Inn Express New Albany by IHG Hotel New Albany

Holiday Inn Express New Albany by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 558 reviews
Rating 8 - Good. 145 out of 558 reviews
Rating 6 - Okay. 49 out of 558 reviews
Rating 4 - Poor. 31 out of 558 reviews
Rating 2 - Terrible. 29 out of 558 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check-in clerk was excellent. She was very professional and well-dressed. However, our check-out clerk was the opposite. He didn’t stand to greet me, his off color died hair was a distraction and the shirt he had on looked like he’d slept in it and was a crazy print that basically matched his hair. Overall we had a great experience at this location. The holiday decor was fun and tastefully done.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here. Very clean, updated hotel. We were greeted warmly and checked in efficiently. Our room was great, quiet, super comfy bed,-where do you get those pillows? I had a sore throat and the lady at the front desk gave me some tea, which was awesome. Breakfast was your standard breakfast options, but it was all delicious. Thanks, we will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness
Very nice Hotel friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Breakfast staff was amazing and so very kind. Great location with lots around it. Only low stars is a little quirky for entrance and parking
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
O
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frien
Stayed 2 nights in Oct 2025

10/10 Excellent

Larry L

Stayed 3 nights in Sep 2025

8/10 Good

Chelsea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need more parking and housekeeping never cleaned our room but they lady the did the breakfast she was FANTASTIC
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Amber

Stayed 1 night in Aug 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son attends Blue Mountain Christian University and I stay here when I visit. The hotel is awesome and the stay are amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Brown water

Nearly constant mechanical noises at night made falling asleep difficult. (A/C, then refrigerator, then noise outside, then a/c again, then refrigerator, lather rinse repeat.) The brown water coming from the tub faucet didn't give me confidence in the cleanliness of the entire place. It eventually ran clear but I felt yucky.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, everyone was so nice and I like the text message updates and seeing how our stay is going.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very nice breakfast options. Nice layout in our room, and the common areas were very clean, attractive and well maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service was good, location and parking was hard to access.
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Calvin

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne, Platte City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro—staff was welcoming, room was clean, bed very comfortable and breakfast was excellent. Husband loved the choices for breakfast especially the cinnamon rolls. No noise from the traffic. Only one Con—limited parking. We had to park in the next door restaurant parking—although it was adjacent to the hotel. We will definitely stay here again as we travel through here several times a year.
Stayed 1 night in Jul 2025