See all properties
Save

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Free daily buffet breakfast
BBQ/picnic area
Exterior
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Sequoyah National Golf Club
    ‪11 min drive‬
  • Western Carolina University
    ‪15 min drive‬
  • Harrahs Cherokee Casino
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Best Western Plus River Escape Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1001)
The price is AU$164
for 1 room
includes taxes & fees
21 May - 22 May
Best Western Plus River Escape Inn & Suites

About the area

Sylva

With a stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG in Sylva, you'll be 7.3 mi (11.8 km) from Western Carolina University and 8.8 mi (14.1 km) from Sequoyah National Golf Club. .This hotel is 12.5 mi (20.1 km) from Harrahs Cherokee Casino and 13.7 mi (22.1 km) from Museum of the Cherokee Indian.

What's nearby

  • Harris Regional Hospital - 7 min drive - 8.3 km
  • Sequoyah National Golf Club - 11 min drive - 14.2 km
  • Western Carolina University - 15 min drive - 11.8 km
  • Harrahs Cherokee Casino - 17 min drive - 20.1 km
  • Museum of the Cherokee Indian - 19 min drive - 22.1 km

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel with free breakfast, in the vicinity of Western Carolina University
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. 65-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sylva? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.00 per stay

Payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 943 reviews
Rating 8 - Good. 250 out of 943 reviews
Rating 6 - Okay. 70 out of 943 reviews
Rating 4 - Poor. 42 out of 943 reviews
Rating 2 - Terrible. 38 out of 943 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I were impressed with cleanliness and the amenities provided. We will be back later this year!! Thanks for the hosp
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and Nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

Terri

Travelled with family
Liked: Amenities
Big TV in room, soft sheets, awesome pool, love this place.
Stayed 1 night in May 2025

4/10 Poor

Reyna, Blacksburg

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was outdated. Paint and wall peeling in several areas. The key cards has trouble working on several doors. Key card for door to fitness room did not work.
Stayed 1 night in Feb 2025

10/10 Excellent

Trudell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, great sleep!

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel fairly close to Cherokee. The reason we booked this hotel is for the indoor pool and hot tub and the hot tub was broken this time or down. At breakfast, the pancake maker was broken as well. Other than that, it was exactly what you would expect from a Holiday Inn.
Stayed 1 night in Apr 2025

10/10 Excellent

Nayda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. No liked the jacuzzi no was working.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean. The staff were Awesome, friendly and very professional. I will definitely be Back.
Stayed 4 nights in Apr 2025

10/10 Excellent

marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Very very nice!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Roshanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, the staff greeted you with smiles. Rooms were clean and comfy. The price was a little step but worth it
Stayed 1 night in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Great Stay in the Mountains! We really enjoyed our stay at the Holiday Inn Express & Suites in Sylva, NC. The hotel was clean, comfortable, and well-maintained. The location is perfect—peaceful but still close to restaurants, Western Carolina University, and the Blue Ridge Parkway. The staff was friendly and welcoming, and check-in was smooth and easy. Our room was spacious and quiet, with all the essentials we needed for a relaxing stay. Breakfast was good, with a decent selection—but we were a little disappointed not to see the famous cinnamon buns or pancakes! That said, there were still plenty of options to start the day off right. Overall, a great choice for a visit to the Sylva area. We’d absolutely stay here again! ⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

8/10 Good

Aracelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked with this holiday inn for the hot tub but unfortunately it was out of service as well as the pancake machine. Other than it was nice and clean. We enjoyed our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Christy, Carthage

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Trivena

Stayed 2 nights in Mar 2025

10/10 Excellent

william whaley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for 2 prior nights had been in Farmville Va in same price hotel that was terrible. I felt when I walked into this hotel like I was coming back home to the USA from 3rd world country and was being welcomed by the old DELTA AIRLINES RED COAT. This was clean , nice people and worth every dime.
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bert clean hotel, good breakfast, quiet setting.
Stayed 2 nights in Mar 2025

10/10 Excellent

John, Chapin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Laurieann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great. However they would have earned 5 stars if it weren’t for the fact that the jacuzzi was broken and has been for months
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a great stay. The staff was very friendly when we checked in. Our room was clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Amenities
Clean
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and a good breakfast
Stayed 1 night in Mar 2025