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Hilton Garden Inn Norwalk

3.0 star property

Photo gallery for Hilton Garden Inn Norwalk

Exterior
Terrace/patio
Reception
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View map
560 Main Ave, Norwalk, CT, 06851
  • Place, Historic South Norwalk
    ‪7 min drive‬
  • Place, Norwalk Maritime Aquarium
    ‪7 min drive‬
  • Place, Levitt Pavilion
    ‪9 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪34 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

7.4 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

8.4 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

9.0 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

Norwalk Inn & Conference Center

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,333 reviews
Norwalk Inn & Conference Center

About the area

Norwalk

Located in Norwalk, Hilton Garden Inn Norwalk is within a 5-minute drive of Caldor Shopping Center and Wilton Historical Society. .This family-friendly hotel is 12.5 mi (20 km) from Sacred Heart University and 14.6 mi (23.5 km) from Fairfield University.

What's nearby

  • The SoNo Collection - 6 min drive - 7.7 km
  • Historic South Norwalk - 7 min drive - 8.4 km
  • Norwalk Maritime Aquarium - 7 min drive - 9.1 km
  • The Maritime Aquarium - 7 min drive - 9.1 km
  • Levitt Pavilion - 9 min drive - 9.2 km

Getting around

  • East Norwalk Station - 13 min drive
  • LaGuardia Airport (LGA) - 65 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Ren Dumpling & Noodle House - ‬11 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Garden Inn Norwalk

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with MP3 docking stations and video-game consoles. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary weekday newspapers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab dinner at Great American Grill, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1012 reviews
Rating 8 - Good. 288 out of 1012 reviews
Rating 6 - Okay. 119 out of 1012 reviews
Rating 4 - Poor. 61 out of 1012 reviews
Rating 2 - Terrible. 53 out of 1012 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, property conditions & facilities
Front Desk, Chris, was excellent! He had exceptional customer service skills! Thank you! Dina
Stayed 1 night in Jun 2025

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Charles, Punta Gorda

Liked: Cleanliness, property conditions & facilities
Service, Staff and Cleanliness were all excellent!
Stayed 5 nights in Jun 2025

4/10 Poor

Bob

Disliked: Staff & service, property conditions & facilities
This location has an issue with staffing. Apparently there ate not enough of them. The check-in was slow due to having only one clerk on duty at the most likely time for people to be checking in. We had a loose toilet seat which they said they would fix but failed to Send anyone to the room. The clerk said the work had been done but it hadn't been.
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

8/10 Good

Alta

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was wonderful!
Stayed 1 night in Jun 2025

8/10 Good

Maria Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Melissa

Travelled with family
Older hotel. Next to a good restaurant and across from Starbucks. Fair price and facility smells good. Other than that, no frills, nothing special.
Stayed 1 night in Jun 2025

4/10 Poor

Tabatha

Travelled with partner
Exit only entries were propped open with a rock or bent and wouldn’t shut,staff going out the doors to go smoke and were loud,hallways had cigarette butts on the carpet.USB ports did not work. On the good side, staff were friendly and food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan, Beacon

Stayed 1 night in May 2025

4/10 Poor

Cheryl

Travelled with family
My check-in was terrible. Clerk never spoke other than to say ID and credit card, then handed me the key cards still saying nothing. Bathroom shower had no curtain liner so water went all over the floor. Hallway smelled like cigarette smoke. Not a pleasant experience, would probably never stay there again
Stayed 2 nights in Jun 2025

2/10 Terrible

Christine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am a wheelchair user and I was in a handicap accessible room with a too high of a mattress and too high of a bedframe so I was unable to sleep in the bed, forced to sleep in a couch bed that has a springy cough, and I was in pain all the next day. Wanted a refund they said nope, and the manager will never get on the phone.
Unable to sleep in bed too high of a bedframe
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Everything was as advertised. Great job Hilton!
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious! Clean and inviting! Thank tou
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Michele

Stayed 1 night in May 2025

8/10 Good

STEVE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, very quiet, friendly staff, highly recommended
Stayed 1 night in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Room was clean and comfortable. Man at front desk check in and the housekeeper were both helpful and courteous. However, bartender saw us standing at the bar, turned away and continued talking to other patrons. It was so bad that the patron she was speaking to pointed at us and said they need help. She was then dismissive and did as little as possible. Then we wanted candy and couldn't get the attention of the person at the front desk to get it. Same nasty attitude. Checking out we were told we couldn't get a copy of the receipt. After some cajoling the man at the desk got it for us. In general the property did not have a welcoming feel and I would not recommend for the huge price of $400/night
Stayed 2 nights in May 2025

4/10 Poor

Jason

Travelled with family
Disliked: Room comfort
Was charged more than posted ratewithout notice or explanation. Hotel was already too expensive
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, staff was helpful, decent breakfast, overall wonderful hotel.
Stayed 1 night in May 2025

10/10 Excellent

Lalit

Stayed 1 night in May 2025

2/10 Terrible

paul, new freedom

Travelled with partner
Sisnt wven get ro experience the property. Bookedbthrough Expedia, areived and said they had no rooms available!
Stayed 1 night in May 2025

10/10 Excellent

carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Well maintained; friendly and helpful staff; buffet breakfast has limited options and over priced
Stayed 1 night in May 2025