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Jackhammer running until 7pm

Food ordered was unavailable, waitress accommodated by finding an alternative. Room was old and the room was not turned down for sleep.

Great location and excellent breakfast

Amazing river views. Very nice and new rooms. Enjoyed the complimentary snacks and ‘hotel guests only’ pool and bar. Easy self parking. Lots of restaurants on site and an easy stroll to QOAC across the river.

Lovely lobby and great location. Super helpful reception staff. Every time we spoke to them they could not have been any more helpful. Bar staff however so rude! Absolutely appalling service. We were given two free drinks vouchers and he seemed grumpy we wanted to redeem them. Only 1 house white wine, no cider or anything. Very very rude service instead of just explaining it nicely. Breakfast was great. We all loved the choices and my GF needs were meet easily. Our room had issues. Toilet kept running, shower was a nightmare. 10 minutes to try and get it to run properly in the end we had fluctuating temps from boiling hot to freezing cold. All four of us jumped in the shower one after the other and we did not want to fight with the controls anymore. Sink in the bathroom dripped all night. We could not get it to turn off fully. Looked pretty but needed some work. We only stayed one night so did not complain but if we were staying longer we would have been disappointed.

It was great overall.