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The Star Grand Brisbane

5.0 star property

Photo gallery for The Star Grand Brisbane

Garden
Rooftop terrace
3 outdoor pools, pool loungers
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Brisbane City Botanic Gardens
    ‪3 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

City King

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

City Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

River King Room

9.8 out of 10
Exceptional
(55 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

City Suite

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skyline City Suite

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Similar properties

About the area

Brisbane

A stay at The Star Grand Brisbane places you in the heart of Brisbane, within a 5-minute drive of The Gabba and Roma Street Parkland. .This casino hotel is 1.8 mi (2.8 km) from South Bank Parklands and 1.8 mi (2.9 km) from Suncorp Stadium.

What's nearby

  • Treasury Building - 3 min walk - 0.3 km
  • Brisbane City Botanic Gardens - 3 min walk - 0.3 km
  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • South Bank Parklands - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Roti Place - ‬6 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Kadoya Japanese Restaurant - ‬5 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. LCD televisions are featured in guestrooms.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include coffee/tea makers and bathrobes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with a fitness center.
Stay in one of 340 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Try your luck at the casino or dip into one of the 3 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Grab a bite at Babblers, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 45 per day)
  • Valet parking on site (AUD 65 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 40 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Things to do

  • 1,708 slot machines
  • 3 outdoor pools
  • 401 gaming tables
  • Casino (1,076 square foot of space)
  • Evening entertainment
  • Gym

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 489 out of 624 reviews
Rating 8 - Good. 90 out of 624 reviews
Rating 6 - Okay. 26 out of 624 reviews
Rating 4 - Poor. 8 out of 624 reviews
Rating 2 - Terrible. 11 out of 624 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stunning! Couldn’t fault.
Stayed 1 night in Feb 2026

6/10 Okay

Christopher A

Stayed 3 nights in Jan 2026

10/10 Excellent

Jeonghyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overllay great excpt breakfast. Table was not well ready for services. Wasnt cleaness of table and chairs. Smelly bacon couldnt eat at all. Can't believe the quality of 5stars breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, amazing amenities superstar service at every point, only issue was the card access to the lifts which was very temperamental this affected ourselves and several other guests we meet, creating long frustrating lift rides as we tried to enter the level we wished to access, our room stunning and was quite high up, we could hear the traffic especially during peak hour, though it was not noticeable once the curtains were closed at night.
Leisure Deck sunset
Leisure Deck
Room view Brisbane River
From leisure deck looks up at sky deck
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Good overall stay - modern clean rooms and nice pool area/gym.
Stayed 6 nights in Dec 2025

10/10 Excellent

Imogen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was stunning and the staff were very helpful especially the valet staff
Stayed 1 night in Dec 2025

10/10 Excellent

Tennille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Kellie

Stayed 1 night in Dec 2025

10/10 Excellent

Trudy

Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Staff & service, amenities
Great new hotel with amazing facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Xin

Stayed 7 nights in Dec 2025

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, pool areas are great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic place to visit and close to everything centrally located beautiful room exactly what I was hoping for
Stayed 2 nights in Dec 2025

4/10 Poor

Adam

Travelled with family
Liked: Amenities, property conditions & facilities
Had to be asked twice for the complimentary snacks and beverages to be stocked in my room. Rooms smell of sewerage and poor plumbing. Was not told when check out was and after being 3 minutes late was automatically locked out of my room with all my belongings still inside. Not worth the premium price
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Large clean room, great bed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Leilia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location & staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerri

Stayed 1 night in Dec 2025

10/10 Excellent

NADER

Liked: Cleanliness, amenities, property conditions & facilities
Our room was amazing. It’s luxury at its best. The river views were also amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Amoola

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities
Room was excellent , amazing view of the river and south bank through the floor to ceiling windows . Pool area was brilliant . The casino and rooftop viewing decked were packed with non residents and was very busy at sunset and weekend evenings with a few overly drunk people . Lots of areas cordoned off for private functions which was annoying , we got kicked out of one bar and had to move
Stayed 3 nights in Dec 2025

6/10 Okay

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Sharyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and luxurious
Stayed 1 night in Dec 2025

10/10 Excellent

Sibel

Stayed 2 nights in Dec 2025