The Star Grand Brisbane

5.0 star property

Photo gallery for The Star Grand Brisbane

3 outdoor pools, pool loungers
River King Room
Exterior
Front of property
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available

Explore the area

View map
33 William Street, Brisbane, QLD, 4000
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪12 min walk‬
  • Place, Suncorp Stadium
    ‪4 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

City King

9.6 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Twin Room

8.2 out of 10
Very good
(15 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

River King Room

9.8 out of 10
Exceptional
(38 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

City Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

River Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline City Suite

  • 113 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline Penthouse Suite

  • 217 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds

Similar properties

About the area

Brisbane

A stay at The Star Grand Brisbane places you in the heart of Brisbane, within a 5-minute drive of The Gabba and Roma Street Parkland.

What's nearby

  • South Bank Parklands - 9 min walk - 0.8 km
  • Brisbane Convention and Exhibition Centre - 12 min walk - 1.1 km
  • Roma Street Parkland - 17 min walk - 1.5 km
  • The Gabba - 2 min drive - 2.3 km
  • Suncorp Stadium - 3 min drive - 2.3 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Lúc Lắc - ‬2 min walk
  • ‪Cucina Regina - ‬2 min walk
  • ‪Aloria - ‬3 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
Stay in one of 340 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Try your luck at the casino or dip into one of the 3 outdoor swimming pools.
Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 380 reviews
Rating 8 - Good. 62 out of 380 reviews
Rating 6 - Okay. 12 out of 380 reviews
Rating 4 - Poor. 3 out of 380 reviews
Rating 2 - Terrible. 8 out of 380 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhyannon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was amazing. Clean and well presented
Stayed 1 night in Oct 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Maybe some instant coffee and t bag sachet. It was absolutely amazing, loved the room
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

BOWEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Looks fine. But the bed sheet and quilt cover pillow etc used as really cheap quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele, Broadbeach Waters

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and could have stayed longer. Our only criticism is the lobby cafe the food was not good and the coffee was not drinkable. The staff were friendly and helpful but there were only 2 on and a queue. Star needs to staff this area better particularly in the morning when people want coffee and improve the quality of coffee
Stayed 2 nights in Jul 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome beautiful pools
Stayed 1 night in Aug 2025

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 Star, exceptional service and the rooms absolutely incredible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I’m not a fan of the buffet breakfast. Coffee was like dishwater and slices of sourdough as thin as a slice of cheese. This is the restaurant near the service desk, in the foyer. Unimpressed. Everything else was remarkable. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jian

Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new. Very comfortable large rooms. Great location and superb amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accomodation in an incredible location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views of Brisbane River and Southbank from massive floor to ceiling windows in the room. Great size rooms with soft comfortable bed. Great Staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel made our trip to Brisbane an excellent one.
Stayed 5 nights in Jul 2025

10/10 Excellent

Clementine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing only let down was that there was no buffet. Food could be better
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

scott

Stayed 4 nights in Jul 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the location fabulous for a city stay close to everything. The room inclusions were a great extra touch. Trying to access the parking is tricky and very poorly signposted. The breakfast was disappointing and the fact I ordered gluten free being ceoliac and the served a meal with gluten in it could have been disastrous, had I not noticed it was the same as my husbands serving I would have been very ill. Over all we would stay again but skip the breaky option!
Stayed 3 nights in Jun 2025

8/10 Good

Claribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent, it was clean, conveniently located, the parking was great, and the complimentary mini bar was a nice touch. However, the in-room dining menu could offer more variety, and the continental breakfast was below expectations and could be improved
Stayed 1 night in Jul 2025