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Red Roof Inn PLUS+ West Springfield

2.5 star property

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
Exterior
Pillow-top beds, desk, blackout curtains, free WiFi
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
1254 Riverdale Street, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪7 min walk‬
  • Place, Riverdale Center
    ‪10 min walk‬
  • Place, Cinemark West Springfield 15
    ‪17 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Superior King Room-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 3

Premium 2 Full Beds Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 4

Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Premium King Room-Non-Smoking-Accessible (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Ada Accessible Superior King Smoke Free

  • Sleeps 2

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

View all photos for Superior Room, 1 King Bed (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Seasonal outdoor pool
Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 1,004 reviews
The price is AU$134
includes taxes & fees
4 Jan - 5 Jan 2026
Quality Inn West Springfield

About the area

West Springfield

When you stay at Red Roof Inn PLUS+ West Springfield in West Springfield, you'll be in the business district, within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 7.7 mi (12.3 km) from Six Flags New England and 0.5 mi (0.8 km) from Olympia Ice Center.

What's nearby

  • Olympia Ice Center - 7 min walk - 0.6 km
  • Riverdale Center - 10 min walk - 0.8 km
  • Riverdale Shops - 14 min walk - 1.2 km
  • Cinemark West Springfield 15 - 17 min walk - 1.5 km
  • Q Pin 2's - 17 min walk - 1.5 km

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Make yourself at home in one of the 111 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include a 24-hour front desk, ATM/banking services, and coffee/tea in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

6.8
Rating 10 - Excellent. 311 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 162 out of 1003 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with family
Disliked: Amenities
plenty of parking. no room service between 2 day stay so no towels for 2nd day. No covers for the coffee to take it with us.
Stayed 2 nights in Sep 2025

6/10 Okay

jose

Liked: Staff & service
Disliked: Cleanliness

Ok , needs work

The bed sheets were not changed, you can tell they were slept in by the previous people, the floors felt very dirty, the toilet was running all nigjt
Stayed 1 night in Sep 2025

2/10 Terrible

Nsarhaza

No fridge, no microwave, no clean
Stayed 7 nights in Sep 2025

2/10 Terrible

christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hair on bathroom floor... Sink was clogged Rugs very dirty Grosses place Ihave ever stayed in 66 years....
Stayed 2 nights in Sep 2025

4/10 Poor

Kevin

Travelled with family
Disliked: Staff & service, amenities
I used a tee shirt as a bath towel because they did non supply adequate towels in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

4/10 Poor

Clifford G

Travelled with family
Liked: Staff & service
Disliked: Amenities
No milk offered at the low budget "coffee station" in the lobby. Bathrooms are tiny. You need to slide between the tub and the toilet to shut the bathroom door which does not have a lock. The sink is outside the bathroom.
Stayed 2 nights in Sep 2025

2/10 Terrible

Beth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Near was cleaned both nights. Should get 50% refund.
Stayed 2 nights in Sep 2025

8/10 Good

Jaime

Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Marissa

Travelled with family, Travelled with group
Liked: Amenities
Excellent overall!
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

4/10 Poor

kjerstin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman at the desk was very friendly but our room smelled terrible of some sort of spray. There was a chocolate bar wrapper on the floor beside the bed so likely not vacuumed. There was a hole in the floor. Did I mention the smell!! We had to have our door open to try to air it out before we went to bed.
Stayed 1 night in Aug 2025

6/10 Okay

Zain

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap place with nice staff, room cleanliness was not good - found bugs in room
Stayed 1 night in Sep 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Work

Always looking for a clean bed and room so to get a good nights rest
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fine

The employees at the desk were friendly. The room was sufficiently clean though the small piece of carpet between the beds and the chair were stained.
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and 18 month old daughter booked a room here. The room smelled like cigarettes. They gave us 2 more room keys to try. The next room smelled like Mold and feet, and the third room’s bathroom was disgusting. We asked for a refund but the manager Lis said she didn’t smell any cigarettes and that the rooms were fine. She was a disgusting and very rude woman and hung up on us. We should have looked at the reviews because we aren’t the only ones that have went through something like this. Still haven’t got a refund. If you value your health, don’t stay here.
Stayed 3 nights in Aug 2025

2/10 Terrible

Marianna

Disliked: Cleanliness, property conditions & facilities
I liked checking out. I didn't like rustic look in the bathtub. I
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It was OK
Stayed 3 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

2/10 Terrible

Kerry

Disliked: Cleanliness
Stayed 1 night in Aug 2025