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Red Roof Inn PLUS+ West Springfield

2.5 star property

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
Pillow-top beds, desk, blackout curtains, free WiFi
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
1254 Riverdale Street, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪8 min walk‬
  • Place, Riverdale Center
    ‪11 min walk‬
  • Place, Riverdale Shops
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(59 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Superior King Room-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 3

Premium Room with 2 Full Beds - Non-Smoking (Get More: Upgraded Bedding and Snack Box)

  • Sleeps 4

Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

ADA Premium King Smoke Free (Get More: Upgraded Bedding and Snack Box)

  • Sleeps 2

Ada Accessible Superior King Smoke Free

  • Sleeps 2

ADA Accessible Superior King with Roll-in Shower Smoke Free

  • Sleeps 2

View all photos for Superior Room, 1 King Bed (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Springfield

When you stay at Red Roof Inn PLUS+ West Springfield in West Springfield, you'll be in the business district, within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 7.7 mi (12.5 km) from Six Flags New England and 0.5 mi (0.8 km) from Olympia Ice Center.

What's nearby

  • Olympia Ice Center - 8 min walk - 0.7 km
  • Riverdale Center - 11 min walk - 1.0 km
  • Riverdale Shops - 16 min walk - 1.4 km
  • Cinemark West Springfield 15 - 19 min walk - 1.6 km
  • Q Pin 2's - 19 min walk - 1.6 km

Getting around

  • Springfield Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Dunkin' - ‬4 min drive

About this property

Red Roof Inn PLUS+ West Springfield

Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Make yourself at home in one of the 111 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include a 24-hour front desk, ATM/banking services, and coffee/tea in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in fee: USD 28.61

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel West Springfield

Red Roof Inn West Springfield

Red Roof Inn West Springfield Hotel West Springfield

Red Roof PLUS West Springfield Hotel

Red Roof PLUS West Springfield

West Springfield Red Roof Inn

Red Roof Inn PLUS West Springfield Hotel

Red Roof Inn PLUS West Springfield

Red Roof Plus West Springfield

Red Roof Inn PLUS+ West Springfield Hotel

Red Roof Inn PLUS+ West Springfield West Springfield

Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 161 out of 1000 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jayson

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean which I loved the most . Which is key to every stay at a hotel . So 5 stars for me
Stayed 1 night in Feb 2026

4/10 Poor

Stephanie

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The first room had a broken tv and broken phone. They put me in a different room. That room reeked of cigarettes and had burn holes on the sheets
Stayed 1 night in Jan 2026

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Great staff greeting, room heated well on the coldest weekend in over a decade. Major rust area in bathroom tub, vanity light burned out, and fire detector was buzzing loudly. Detector removed by maintenance promptly by request, but not replaced during visit.
Stayed 2 nights in Jan 2026

10/10 Excellent

Johnny

Stayed 1 night in Jan 2026

8/10 Good

Alicia

Travelled with group
Liked: Staff & service
The beds were super comfortable and the staff was really nice. The rooms were a bit dingy, looked like the chair had never been vacuumed off ever and like they don’t move anything when they vacuum or sweep. The water pressure was really good and nice hot water. Ceiling fan did not work but that was okay because we needed the moisture in the room. Bathroom sink was clogged, desk light didn’t work and DO NOT PAY FOR UPGRADED SNACKS, you won’t get them. The mini fridge is a nice size but no freezer to re-freeze your freezer packs. We were there for 5 nights so we had food to bring back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Pedro

Stayed 2 nights in Jan 2026

8/10 Good

Yasmine

Business traveller
Liked: Cleanliness, property conditions & facilities
Outside of I could not check in early and saw others check in. It was a good stay. Average, inside moderate.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacquelyn, Newfane

Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Travelled with group
Liked: Amenities
What made this motel great was the desk clerk’s. Professional all the way and they couldn’t have bee better.
Stayed 2 nights in Jan 2026

6/10 Okay

Orlando

Stayed 1 night in Nov 2025

10/10 Excellent

Fab

Stayed 7 nights in Dec 2025

10/10 Excellent

Fab

Stayed 7 nights in Dec 2025

10/10 Excellent

christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service
Hotel was great treated me so well 10/10
Stayed 2 nights in Dec 2025

10/10 Excellent

Madeline

Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused to refund. Guess I'll have to find another hotel in the future, despite numerous stays over the years. This was my first need to cancellation.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 6 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

10/10 Excellent

Ronnie G

Stayed 4 nights in Dec 2025

2/10 Terrible

craig

Disliked: Cleanliness, amenities, property conditions & facilities
All the above
Stayed 3 nights in Nov 2025

10/10 Excellent

Akena Andonegui, Ware

Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Nov 2025

10/10 Excellent

Elwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025