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Quality Inn Chicopee - Springfield

2.5 star property

Photo gallery for Quality Inn Chicopee - Springfield

Standard Double Room, 2 Double Beds, Non Smoking
Free daily continental breakfast
Fitness facility
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Chicopee

When you stay at Quality Inn Chicopee - Springfield in Chicopee, you'll be in a shopping district, within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 11.4 mi (18.3 km) from Six Flags New England and 1 mi (1.7 km) from Chicopee Falls Dam.

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.6 km
  • Chicopee Memorial State Park - 3 min drive - 3.6 km
  • MassMutual Center - 9 min drive - 12.0 km
  • MGM Springfield - 9 min drive - 12.4 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.7 km

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Dunkin' - ‬18 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Say When - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Quality Inn Chicopee - Springfield

Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield

Quality Chicopee/Springfield Chicopee

Quality Inn Chicopee/Springfield

Quality Inn Chicopee/Springfield Chicopee

Quality Inn Chicopee-Springfield

Quality Chicopee-Springfield

Quality Chicopee Springfield

Quality Inn Chicopee Springfield

Quality Inn Chicopee - Springfield Hotel

Quality Inn Chicopee - Springfield Chicopee

Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 875 reviews
Rating 8 - Good. 238 out of 875 reviews
Rating 6 - Okay. 194 out of 875 reviews
Rating 4 - Poor. 151 out of 875 reviews
Rating 2 - Terrible. 143 out of 875 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

6/10 Okay

Cristina, Berkeley Heights

Stayed 2 nights in Oct 2025

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026

2/10 Terrible

Jacqueline, Reading

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the bed sheet in the room was stained, the shower handle was broken, even though it says no smoking the hallway smell like marihuana. The breakfast was old, the sausage, the eggs just about everything. Behind the vending machine it smell like there was a dead animal.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parece ser un hotel de personas sin hogar, fue horrible, rápido que llegamos una persona sin hogar que se hospedaba en el hotel nos preguntó si teníamos un lighter
Stayed 7 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Just a great variety of options
Stayed 1 night in Dec 2025

10/10 Excellent

Monika

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Room was clean, reasonably quiet, needed a few small maintenance issues to be corrects, but it was a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025

6/10 Okay

Stephanie, Franklin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Qing

Stayed 1 night in Nov 2025

4/10 Poor

sarah

Stayed 1 night in Nov 2025

2/10 Terrible

Renee L

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel really needs to be upgraded. There were bugs and the bathrooms were terrible. My experience was not good.
Stayed 2 nights in Nov 2025

10/10 Excellent

sarah

Stayed 1 night in Nov 2025

6/10 Okay

alicia

Travelled with partner
It was ok for a night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Noreen

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025