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Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Welcome to our hotel, set amidst beautifully maintained gardens and a classic entrance with a covered porch.
Enjoy cooking and dining in this well-equipped kitchen with a buffet setup, serving stations, and a selection of kitchen appliances.
Relax in comfort with a large bed, flat-screen TV, and kitchenette.
Relax outdoors with a sofa, bench, and dining table on this covered patio, featuring a grill station and bar area.
Enjoy cooking and dining in this well-equipped kitchen with a dishwasher, microwave, and coffee maker.

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly

Explore the area

Map
375 Whitney Ave, Holyoke, MA, 01040
  • Holyoke Mall
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

27-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

27-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

8.8 out of 10
Excellent
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Pool
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  • Free WiFi
4.6 out of 5, Wonderful, (547)
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Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to have the room ready when we arrived. The staff were pleasant and helpful! It was very convenient for us. 3 hours from home, and my daughter graduating - it was great.
Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love that this location is so close to the Holyoke mall. The breakfast, coffee all day and pool were nice perks! I just wish the ice machine had worked on our floor but other than that we had a great stay and will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Front desk staff was absolutely amazing! Hotel was clean and my daughter loved the pool. Would definitely stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Service Staff

Natalie and Ricky (morning Chef), made this experience remarkable and perfect. Natalie is a genuinely warm, helpful, and lovely individual who helped with everything we needed. She was warm and inviting and a sheer joy to talk to - please acknowledge her value to this institution. Ricky, (I believe his name!) was so inviting and welcoming and his food was AMAZING. He made our breakfast experience feel like we were being hosted in his home. Spectacular service from all we met - those two were supreme perfection and deserve recognition. The only drawback we found was the hot tub water was not sparkling, and so we did not use it as much as we wanted. Otherwise this was the perfect temporary home for a lovely vacation. Thank you to all the staff we encountered, it made for a lifelong memorable experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neshby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well taken care of. The room was extremely clean. The kids enjoyed it there. Def be back after six flags.
Stayed 1 night in Apr 2025

10/10 Excellent

DANIELLE

Stayed 2 nights in Apr 2025

6/10 Okay

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and the food was good!
Stayed 1 night in Apr 2025

4/10 Poor

david

Travelled with family
Disliked: Cleanliness, room comfort
fairly easy to get to. nice theres a shopping mall down the street to get things when needed. had an issue with a toilet in our room. no after hours matance crew on site. I had to go to front desk to get a water key to shut off the water to the toilet to keep the bathroom and room form being soaked with water. when we arrieved into the room. there was trash on the floors under the beds. (water bottles, wrappers, and persons other affects) The breakfasts were great for the 2 days we were there.
Stayed 3 nights in Apr 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice hands down .. beats all five star hotels that think that they are better !! Conveniently located right off the highway near a mall and restaurants and so much to do . Travel in from Connecticut each year and there’s no other choice for us. We would actually cancel our trip if we could not get a room here absolutely the best.!!!! Karen / Family of four from Connecticut 😇👍💖 !!!
Stayed 2 nights in Apr 2025

10/10 Excellent

anthony, springfield

Stayed 1 night in Apr 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony, springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property--room was comfortable and clean, breakfast was excellent, and staff were friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo No me gustó mucho cloro en la piscina
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, short
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very happy with how they were able to accommodate our late check in due to it being our wedding day. was very impressed with the staff and how comfy the beds were
Stayed 1 night in Mar 2025

2/10 Terrible

Hanzel

Travelled with family
Disliked: Staff & service, property conditions & facilities
the room with a very strong bad smell
Stayed 1 night in Mar 2025

2/10 Terrible

Kaela

Travelled with family
Disliked: Cleanliness, staff & service

Very disappointed

When we arrived we found that our bathroom had not been cleaned. Someone left poop in the toilet and the shower was also very dirty. There was also a huge fight at the hotel. We were scared and called 911. Many cops came. We stay here often but we will not be back again. Very disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

K

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was most acomadating.
Stayed 1 night in Mar 2025

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Omayra

Stayed 2 nights in Mar 2025

10/10 Excellent

Quetari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised!

We stayed in the single king bed suite and it was absolutely fabulous! Being able to use my phone as a digital key and seeing the "Welcome Quetari" written on both TVs when I entered was a lovely, personal touch! I felt right at home and the staff were super friendly and accommodating. Plenty of amenities for everyone such as free breakfast, access to pool and fitness center as well as a basketball court outside too. It was a little chilly but I noticed they also have an outdoor BBQ grill and seating area for the warmer days. To say the least, I was pleasantly surprised and will defintely consider returning again for a night or two away.
Both TVs had my name in on them!
Little cutie pie was a sweet little treat 💕
Stayed 1 night in Mar 2025