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Comfort Suites At WestGate Mall

2.5 star property

Photo gallery for Comfort Suites At WestGate Mall

Free daily full breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • Place, WestGate Mall
    ‪3 min walk‬
  • Place, Regal Spartan
    ‪13 min walk‬
  • Place, Wofford College
    ‪9 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.4 out of 10
Good
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

8.8 out of 10
Excellent
(83 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Spartanburg Northwest
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 821 reviews
The price is AU$139
includes taxes & fees
28 Dec - 29 Dec
Best Western Spartanburg Northwest

About the area

Spartanburg

A stay at Comfort Suites At WestGate Mall places you in the heart of Spartanburg, within a 5-minute drive of WestGate Mall and Regal Spartan. .This hotel is 2.4 mi (3.9 km) from Spartanburg Methodist College and 3.1 mi (4.9 km) from Hatcher Garden and Woodland Preserve.

What's nearby

  • WestGate Mall - 3 min walk - 0.3 km
  • Regal Spartan - 13 min walk - 1.2 km
  • University of South Carolina Upstate - 7 min drive - 10.0 km
  • Wofford College - 9 min drive - 6.5 km
  • Spartanburg Memorial Auditorium - 9 min drive - 6.5 km

Getting around

  • Spartanburg Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 77 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Red Bowl - ‬12 min walk
  • ‪LongHorn Steakhouse - ‬6 min walk

About this property

Comfort Suites At WestGate Mall

Hotel in Spartanburg with free breakfast and a 24-hour fitness center
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Travelled with family, Business traveller
Liked: Amenities
Perfect for the one night!
Stayed 1 night in Sep 2025

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine… minus the stained couch.. looked like someone spilled coffee all down it.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great. Staff was friendly and helpful. The room was very clean, comfortable and spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Stayed 5 nights in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased. It is overall a very good value for the money. I felt safe, and the room was nice. The only downside was that there were a few odd things -- a lamp in the room seemed to have a short in it; the AC thermostat was a little wonky but worked. But overall, good value for the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches and stench.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Amenities
Friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Karen

Stayed 2 nights in Aug 2025

6/10 Okay

Margaret

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pet-friendly yes, registration person not friendly. Furniture was torn, bed and bath were clean. Morning staff welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Jaylin, St George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and they cleaned everday
Stayed 4 nights in Aug 2025

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities
Hotel was ok. The door cards were a pain and kept on not working which needed to be reset two-three or even four times a day
Stayed 7 nights in Aug 2025

8/10 Good

Vicki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only 4 stars because the beds are only full size, yes it says that in the picture, but it would have been ok if the pull out was more comfortable and the kids could have slept on that. You could feel every spring, no they are not all like this either. This was never an update mattress or a topper. Pool was closed some of the time we were there. Breakfast was hotel breakfast food. The mall was across the street was ok. Lots of places to eat and shop in the area. We mostly will not stay again because of the small beds.
Stayed 3 nights in Aug 2025

6/10 Okay

Delos, Spartanburg

Liked: Staff & service
The staff was great but the room I was in smelled musty and the toilet lid was cracked.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time. The facility was very clean and safe. I would def come back to stay.
Stayed 3 nights in Aug 2025

8/10 Good

LaShaundre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The breakfast was good. The breakfast area is small because the space is cut off by a wall. It’s hard to get in and out during busy times. The room was nice but I take points off for the damp odor. I carry odoban with me while traveling because some hotels have a damp musty odor like wet carpet that didn’t dry under ventilation. The air freshener helped with the odor.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

Stayed 2 nights in Aug 2025

10/10 Excellent

Chee

Stayed 3 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, room comfort

Nice hotel, but disappointing service

I was on a solo trip for family business. The hotel was nice mostly clean, but the biggest issue was the sink and bathtub did not drain properly. I told the front desk the first day I was there and it was never fixed in four days. That was disappointing.
Stayed 4 nights in Aug 2025

4/10 Poor

Victoria

Business traveller
Disliked: Staff & service, amenities
Checked in Sunday for a stay until Wednesday. Room did not get housekeeping at all on Monday. On Tuesday they only picked up towels and got trash. No cleaning, no bed making, no wiping down anything. I checked out early and mentioned this to the front desk staff. He took a note but other than that no comment, no apology. People loud running up and down the hall late Sunday night, talking loud in and out of rooms etc. A fire alarm went off Sunday night/Monday morning at about 1am or so, not real sure why but no fire truck came and no one checked with the guests to let us know what was going on. By the time I was about to evacuate the alarm stopped and everyone went back in their rooms. Perhaps it had something to do with the awful Weed smell you could smell when coming off the elevator and walking up the hall. Breakfast not as good as advertised. Oatmeal in a pot on counter was just watery, not made properly. There were bagels available but only two pieces of regular in bread keeper and they were end pieces and hard. On a positive note there was cream cheese and butter available for the bagels. Had to get someone to fix the coffee dispenser because the top was not connected and couldn’t get the coffee to come out. Overall it was not a safe warm welcoming feeling in general at the hotel like I have experienced at other Comfort Suites I have stayed at. I will add, the front desk lady working on Tuesday morning was very nice.
Stayed 3 nights in Aug 2025

8/10 Good

Jamey

Stayed 4 nights in Jul 2025