Boutique hotels South Beach

Rooms well l

Never again,horrible

One of the worst customer service experiences I’ve had. I mistakenly booked the wrong date and immediately reached out—both directly and through Expedia —to request a simple cancellation or date change. I even made a new reservation for the correct dates, yet the hotel made zero effort to assist. No reply. No acknowledgment. Nothing. For a hotel that presents itself as upscale, this level of disregard is unacceptable. I would seriously reconsider staying here based on how poorly they handle even the simplest customer requests.

Les chambres sont plus petites qu’elles ont l’air sur les photos mais elles sont confortables . Pour un court séjour , le rapport qualité prix est bon.

After reading so may negatives reviews, I was apprehensive. The hotel turned out being great for the price. Location is awesome, the pool was great and the staff was suuuuper nice. Bonus point for shower pressure! The bed was also quite comfortable. I’d stay here again for sure

No safe or iron in the room but it was advertised there were in our booking description. No amenities: no coffee, no kettle in the room. Not enough towels in the room, noisy bathroom door would wake us up in the middle of the night everytime someone would use the bathroom, only positive thing is the location and the beds were comfortable. Way too expensive: close to CAD $3,000 for 4 nights. I wouldn’t book this hotel again.