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W South Beach

5.0 star property

Photo gallery for W South Beach

2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Suite, 2 Bedrooms, Non Smoking, Ocean View | Living room
Suite, 3 Bedrooms, Non Smoking, Oceanfront
Suite, 2 Bedrooms, Non Smoking, Ocean View
1 bedroom, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
2201 Collins Avenue, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪2 min walk‬
  • Miami Beach Convention Center
    ‪7 min walk‬
  • Lincoln Road Mall
    ‪2 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪20 min drive‬

Room options

View all photos for Fabulous Suite, Studio, 1 King Bed, Non Smoking, Ocean View

37-inch LCD TV with cable channels, TV, Netflix

Fabulous Suite, Studio, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Studio, 1 King Bed, Non Smoking, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Spectacular Room, Studio, 1 King Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(16 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Suite, Studio, 1 King Bed, Non Smoking, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Wonderful Suite, Studio, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(65 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

Studio, 1 King Bed, Non Smoking, Balcony | Living area

Studio, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(54 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Oceanfront

Television

Suite, 3 Bedrooms, Non Smoking, Oceanfront

  • 274 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

  • 191 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking, Oceanfront

Suite, 3 Bedrooms, Non Smoking, Oceanfront | Living room

Suite, 3 Bedrooms, Non Smoking, Oceanfront

  • 274 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

  • 191 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront

Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront | Beach/ocean view

Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront

  • 185 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, down duvets, minibar, in-room safe

Studio, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

9.8 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Poolside

Suite, 2 Bedrooms, Non Smoking, Poolside | Living room

Suite, 2 Bedrooms, Non Smoking, Poolside

  • 124 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Fabulous Suite, Studio, 2 Queen Beds, Non Smoking, Ocean View

Fabulous Suite, Studio, 2 Queen Beds, Non Smoking, Ocean View

Fabulous Suite, Studio, 2 Queen Beds, Non Smoking, Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

1 bedroom, down duvets, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (Corner)

Suite, 2 Bedrooms, Non Smoking, Balcony (Corner) | Living room

Suite, 2 Bedrooms, Non Smoking, Balcony (Corner)

  • 125 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Oceanfront

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Oceanfront | Beach/ocean view

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Concierge Service)

37-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed, Non Smoking (Concierge Service)

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

37-inch LCD TV with cable channels, TV, Netflix

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

1 bedroom, down duvets, minibar, in-room safe

Studio, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Ocean View, Balcony(Mobility/Hearing Access, Roll-in Shwr, Wonderful Studio)

1 bedroom, down duvets, minibar, in-room safe

Studio, 1 King Bed, Ocean View, Balcony(Mobility/Hearing Access, Roll-in Shwr, Wonderful Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

1 Hotel South Beach

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (1189)
The price is AU$886
for 1 room
includes taxes & fees
7 July - 8 July
1 Hotel South Beach

About the area

Miami Beach

Located in Miami Beach (South Beach), W South Beach is a 3-minute walk from Collins Avenue Shopping Area and 8 minutes by foot from Miami Beach Convention Center. .This beach hotel is 0.9 mi (1.4 km) from Ocean Drive and 1.3 mi (2 km) from Lincoln Road Mall.

What's nearby

  • Collins Avenue Shopping Area - 2 min walk - 0.2 km
  • Miami Beach Convention Center - 7 min walk - 0.7 km
  • Ocean Drive - 18 min walk - 1.6 km
  • Lincoln Road Mall - 2 min drive - 1.7 km
  • Port of Miami - 9 min drive - 8.3 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Miami Central Brightline Train Station (EKW) - 12 min drive
  • Miami Intl. Airport (MIA) - 27 min drive

Restaurants

  • ‪W New York - ‬2 min walk
  • ‪Mr Chow - ‬3 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪Orange Blossom - ‬4 min walk
  • ‪Watr at the 1 Rooftop - ‬3 min walk

About this property

W South Beach

Luxury hotel on the beach, with 2 outdoor pools
W South Beach offers 350 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 37-inch LCD televisions with cable programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Enjoy American cuisine at RWSB, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Miami Beach? This hotel has 7987 square feet (742 square meters) of space consisting of conference space and 5 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
RWSB - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Mr Chow - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
WET® Bar and Grille - This poolside tapas bar serves breakfast, lunch, dinner, and light fare. Open daily.
Living Room Bar - Overlooking the pool, this lobby lounge specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Irma's at the Grove - This bar specializes in American cuisine and overlooks the garden. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 14.95 per day)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 52.06 for adults and USD 30 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Irma's at the Grove
  • Living Room Bar
  • Mr Chow
  • RWSB
  • WET® Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,987 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 96.9 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 52.06 for adults and USD 30.00 for children
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 55 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W South Beach Hotel Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach
w Hotel Miami Beach
w Hotels Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach Hotel Miami Beach

W South Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 766 out of 1008 reviews
Rating 8 - Good. 129 out of 1008 reviews
Rating 6 - Okay. 45 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Zachary J, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was given the absolute worst room. Did not sleep for days. Room 338 despite having no cot status. Would never stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Wynn

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2025

6/10 Okay

Sheena, Atlanta

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I usually have an amazing and relaxing experience at the W. This time started the same way except, starting the morning after my first night, there was a very loud truck in front of the hotel. It was making a constant loud running noise that disturbed my rest significantly. In addition to this, one evening I returned to a fire truck/police scene outside the hotel because a room caught on fire. This left me unable to access the hotel just prior to dinner plans. The hotel manager acted like she didn’t know what noise I was talking about when you could clearly hear the humming sound from the truck. She offered to comp the $87/night resort fee despite this being a >$5k spend including my stay and spa treatments. I was grateful but underwhelmed. I would have hoped for better compensation given the circumstances.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Stayed 6 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay. We were upgraded to a beautiful two BR suite on a high floor with ocean views. The service was impeccable throughout. Cleaning service was very thorough and would call to see when we wanted service. The resort location is the best - away from the hustle of South Beach but easy enough to walk to all the great restaurants. Only drawback is adult pool is small and shady - and one elevator of four was out of service during our week. But we had an excellent stay overall, and the beach and the boardwalk were wonderful and right next to hotel. Would definitely come back again and stay here.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mary

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stunning and the staff was kind and welcoming.
Stayed 3 nights in Mar 2025

10/10 Excellent

Farah

Stayed 2 nights in Mar 2025

10/10 Excellent

Marina

Stayed 3 nights in Mar 2025

10/10 Excellent

Pegah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Brooks, Bethesda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Antony, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff and facilities.. If you’re staying in South Beach then it’s a must!! Highly recommended..
Stayed 4 nights in Feb 2025

8/10 Good

charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything they were ready whenever and whatever time we needed something
Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Dessislava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive energy and good place
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Johanna

Travelled with family
Liked: Amenities, property conditions & facilities
Have stayed here before and everything was excellent. Not anymore. Hair everywhere on the floor in the bathroom, crumbs under the table, stains on the couch and chairs and kitchen is beat up. Definitely it what one would expect from a 5 star hotel. Disappointed by staff who did nothing to satisfy unhappy guests. E-mail went unanswered yet the bill arrived right on time. Save your money and go somewhere else - there are so many hotels that offer much better service.
Stayed 2 nights in Feb 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was lovely and takes up basically a whole city block. The finishes are fresh and modern. The common areas are really nice. It’s a little strange that the front door of the property doesn’t open automatically and there is a little bit of an issue in the pick up drop off area because drivers have to make a U-turn but it’s not clear to an Uber driver where to come. The family pool is packed and they don’t really monitor how people save their seats so starting as soon as the pool opens in the morning, people have magazines laying on chairs next to the pool and then they don’t come down for hours. The beach staff was lovely and the service was really good, we Ran up big checks every day we were there, including the second day when we invited friends of ours to spend the day with us and ran up $1000 Beach check lol. My room had some maintenance issues when I arrived, the safe did not work, and there was missing artwork and expose nails in the wall, when I first contacted the front desk and maintenance to make these repairs, they gave me a little bit of a hard time Saying that I needed to wait in my room for maintenance to come, which wasn’t an option for me, as we were only there for three days. But in the end, when I reached out to the management staff, the management staff facilitated the repairs instantaneously, then graciously were overly apologetic andmore than compensated me for the inconvenience. They really went out of their way to make sure that I was happy
Stayed 3 nights in Feb 2025

8/10 Good

Joe

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a good hotel but very disappointed in our room. Sold as oceanfront. On the 4 th floor so actually a pool view and palm trees pretty much blocking even ocean view. Hotel did offer some monetary compensation. In room dining food was not up to par. Dinner was good in the Grove. Getting vhairs at the pool was difficult. Need a better system. Not turned over quickly enough.. Balcony furniture not clean. Extra toilet paper holder was empty when needed in middle of night.
Stayed 3 nights in Feb 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025