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W South Beach

5.0 star property

Photo gallery for W South Beach

2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Ocean View Penthouse 1, 3 Bedroom Bi-level Suite, Bedroom1: 1King, Bedroom2: 1King, Bedroom3: 1King
Down duvets, minibar, in-room safe, desk
Ocean View Penthouse 1, 3 Bedroom Bi-level Suite, Bedroom1: 1King, Bedroom2: 1King, Bedroom3: 1King
Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
2201 Collins Avenue, Miami Beach, FL, 33139
  • Place, Miami Beach Beaches
    ‪1 min walk‬
  • Place, Collins Avenue Shopping Area
    ‪2 min walk‬
  • Place, Miami Beach Convention Center
    ‪7 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

37-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(66 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

37-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(66 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (View)

37-inch LCD TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed (View)

9.2 out of 10
Wonderful
(21 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Suite, Premier Suite, 1 King Bed, Non Smoking, Balcony

37-inch LCD TV with cable channels, TV, Netflix

Fabulous Suite, Premier Suite, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 King Bed, Non Smoking, Ocean View

Down duvets, minibar, in-room safe, desk

Fantastic Suite, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite, 1 Bedroom, Ocean View

Down duvets, minibar, in-room safe, desk

Ocean Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Non Smoking, Oceanfront

Duplex, 1 King Bed, Non Smoking, Oceanfront | Private kitchen

Duplex, 1 King Bed, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Suite, 1 Bedroom, Non Smoking, Balcony (Oceanfront) | Living area

Suite, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront) | Living room

Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 5 Bedrooms, Non Smoking, Ocean View (Balcony)

Down duvets, minibar, in-room safe, desk

Suite, 5 Bedrooms, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Suite, 2 Queen Beds, Balcony, Oceanfront

37-inch LCD TV with cable channels, TV, Netflix

Premier Suite, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, Multiple Beds, Non Smoking, Ground Floor

Villa, Multiple Beds, Non Smoking, Ground Floor | Living room

Villa, Multiple Beds, Non Smoking, Ground Floor

  • 124 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View (Balcony)

Down duvets, minibar, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View (Balcony)

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Home 2.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Balcony

Oceanfront Home 2.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Balcony

Oceanfront Home 2.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Balcony

  • Ocean view
  • 185 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Ocean View Penthouse 8, 2 Bedroom Bi-level Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Ocean view

Ocean View Penthouse 8, 2 Bedroom Bi-level Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Ocean view | Living area

Ocean View Penthouse 8, 2 Bedroom Bi-level Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Ocean view

  • Ocean view
  • 191 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Home 3.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 Queen

Oceanfront Home 3.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 Queen

Oceanfront Home 3.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 Queen

  • Ocean view
  • 274 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Ocean View Penthouse 7, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Ocean View

Ocean View Penthouse 7, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Ocean View

Ocean View Penthouse 7, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Ocean View

  • Ocean view
  • 191 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Home 3.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 Queen

Oceanfront Home 3.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 Queen

Oceanfront Home 3.5 Bdr, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 Queen

  • Ocean view
  • 274 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

Down duvets, minibar, in-room safe, desk

Superior Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

37-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Roll-in Shower)

Down duvets, minibar, in-room safe, desk

Junior Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Roll-in Shower)

  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Mobility Accessible, Ocean View (Mobility Accessible, Roll-in Shower)

Down duvets, minibar, in-room safe, desk

Luxury Room, 1 Bedroom, Mobility Accessible, Ocean View (Mobility Accessible, Roll-in Shower)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Penthouse 1, 3 Bedroom Bi-level Suite, Bedroom1: 1King, Bedroom2: 1King, Bedroom3: 1King

Ocean View Penthouse 1, 3 Bedroom Bi-level Suite, Bedroom1: 1King, Bedroom2: 1King, Bedroom3: 1King

Ocean View Penthouse 1, 3 Bedroom Bi-level Suite, Bedroom1: 1King, Bedroom2: 1King, Bedroom3: 1King

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds

Similar properties

Exterior
Fontainebleau Miami Beach
Mid Beach
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 8,183 reviews
The price is AU$601
includes taxes & fees
14 May - 15 May
Fontainebleau Miami Beach

About the area

Miami Beach

Located in Miami Beach (South Beach), W South Beach is a 4-minute walk from Collins Avenue Shopping Area and 9 minutes by foot from Miami Beach Convention Center. .This beach hotel is 0.9 mi (1.5 km) from Ocean Drive and 1.2 mi (1.9 km) from Lincoln Road Mall.

What's nearby

  • Miami Beach Beaches - 1 min walk - 0.0 km
  • Collins Avenue Shopping Area - 2 min walk - 0.2 km
  • Miami Beach Boardwalk - 6 min walk - 0.6 km
  • Miami Beach Convention Center - 7 min walk - 0.7 km
  • Ocean Drive - 18 min walk - 1.6 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 14 min drive
  • Miami Intl. Airport (MIA) - 26 min drive

Restaurants

  • ‪LivingRoom Lounge At The W SouthBeach - ‬3 min walk
  • ‪Neighbor - ‬2 min walk
  • ‪Watr at the 1 Rooftop - ‬4 min walk
  • ‪Mr Chow - ‬3 min walk
  • ‪Sweet Liberty Drink & Supply Co. - ‬6 min walk

About this property

W South Beach

W South Beach offers 350 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 37-inch LCD televisions with cable programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a steam room. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Enjoy American cuisine at RWSB, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Miami Beach? This hotel has 7987 square feet (742 square meters) of space consisting of conference space and 5 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
RWSB - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Mr Chow - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
WET® Bar and Grille - This poolside tapas bar serves breakfast, lunch, dinner, and light fare. Open daily.
Living Room Bar - Overlooking the pool, this lobby lounge specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Irma's at the Grove - This bar specializes in American cuisine and overlooks the garden. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 14.95 per day)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 69.55 per day)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 52.06 for adults and USD 30 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Irma's at the Grove
  • Living Room Bar
  • Mr Chow
  • RWSB
  • WET® Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,987 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 52.06 for adults and USD 30.00 for children
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 69.55 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W South Beach Hotel Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach
w Hotel Miami Beach
w Hotels Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach Hotel Miami Beach

W South Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1002 reviews
Rating 8 - Good. 120 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nikesha

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

8/10 Good

Sergey

Liked: Cleanliness, amenities, property conditions & facilities
Everything good.
Stayed 5 nights in Jan 2026

10/10 Excellent

Curtis

Stayed 3 nights in Feb 2026

10/10 Excellent

Jo Marie

Liked: Cleanliness, amenities, property conditions & facilities
Room was Amazing very clean! Staff everywhere was welcoming and friendly
Stayed 3 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Alison

Stayed 3 nights in Jan 2026

10/10 Excellent

Jana

The room was spotless but it did not have an oceanfront view which is what I booked. It was on the 4th floor with a row of palm trees blocking the ocean. Other than that it was a great stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms great service
Stayed 4 nights in Jan 2026

4/10 Poor

Paul

Put in a very noisy room (near road and construction) and then in move between rooms some high value clothes went missing. After repeated chasing hotel returned some of the non-brand items and the rest were presumably stolen by cleaner.
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

Ross

Travelled with group
Staff was amazing and helpful! Beautful and clean rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

guy

Stayed 3 nights in Jan 2026

6/10 Okay

Joshua

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2026

6/10 Okay

Di Hao

Liked: Cleanliness
Staff lacked communication. They pretended to be proactive but several of my requests were registered with staff without any push back during prior email communications but in reality, my requests weren’t actually taken at face value nor communicated promptly. we were rushed out of our room during check out and
Stayed 1 night in Jan 2026

8/10 Good

Lori

Stayed 6 nights in Dec 2025

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Andzelika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, we had a great time!
Stayed 5 nights in Jan 2026

10/10 Excellent

Temitope

Stayed 2 nights in Jan 2026

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice ambience and clean rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2025

4/10 Poor

Mykola

Liked: Cleanliness
Disliked: Staff & service, amenities
I’m not sure if they were understaffed or what, but this was the worst experience I’ve ever had at a 5-star hotel. In-room dining was mid at best. Service was awful, which is the most important thing. For both check-in and check out they had 2 people attending to 1 party at a time. Took maybe 25 minutes to check in versus ~5 min at other Miami hotels. Don’t know if they were training or what, but maybe don’t do that on New Years weekend. Room wasn’t fully ready despite getting to my room at 5:30pm. The kicker for me, I left my AirPods at the pool, checked out, moved to next hotel. Called them and tried to explain where they were. The guy was pretty rude from the jump He said “I’ll see if anyone turned them in” I told him that wouldn’t have been the case, since I could see on Find My, they hadn’t moved from where I was seated all day. After an hour and a half of no call back, I hop in an uber to go over and find them myself and on the way there I see them floating away in I-95. Won’t be staying at this property again. I recommend 1 Hotels right next (higher price point but infinitely better service).
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Travelled with family
Stayed 11 nights in Dec 2025