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Universal’s Loews Royal Pacific Resort

4.0 star property

Photo gallery for Universal’s Loews Royal Pacific Resort

Lobby lounge
Outdoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
Lobby
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar

Explore the area

View map
6300 Hollywood Way, Orlando, FL, 32819
  • Place, Universal’s Islands of Adventure
    ‪3 min walk‬
  • Place, Universal Orlando Resort
    ‪6 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(262 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(23 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(29 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 5

View all photos for Two Queen Room with Water View

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Two Queen Room with Water View

  • Sleeps 4

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jurassic World Kids Suite

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Jurassic World Kids Suite

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard 2 Queen Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Mobility Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Standard 2 Queen Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Hearing Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Living area

Hearing Accessible King Suite

  • Sleeps 2

View all photos for Mobility Accessible Standard 2 Queen Room w/roll-in shower

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Mobility Accessible Standard 2 Queen Room w/roll-in shower

  • Sleeps 4

View all photos for Mobility Accessible Water View 2 Queen Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Mobility Accessible Water View 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Water View 2 Queen Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Hearing Accessible Water View 2 Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

King Room with Water View

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Royal Club Level Two Queen Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Royal Club Level Two Queen Room

  • Sleeps 4

View all photos for Royal Club Level King Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Royal Club Level King Room

  • Sleeps 2

Similar properties

Exterior
Universal’s Loews Portofino Bay Hotel
  • Pool
  • Hot tub
  • Pet-friendly
  • Waterslide
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$1,041
includes taxes & fees
16 Nov - 17 Nov
Universal’s Loews Portofino Bay Hotel

About the area

Orlando

Located in Orlando (Florida Center), Universal’s Loews Royal Pacific Resort is a 5-minute walk from Universal CityWalk and 6 minutes by foot from Universal’s Islands of Adventure. .This family-friendly hotel is 0.5 mi (0.8 km) from Universal Orlando Resort and 1.2 mi (1.9 km) from Universal Studios Florida.

What's nearby

  • Universal’s Islands of Adventure - 3 min walk - 0.3 km
  • Universal CityWalk - 3 min walk - 0.3 km
  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal’s Volcano Bay - 12 min walk - 1.1 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Toothsome Chocolate Emporium and Savory Feast Kitchen - ‬4 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬5 min walk
  • ‪Antojitos Authentic Mexican Food - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Universal’s Loews Royal Pacific Resort

Family-friendly hotel with 3 restaurants and 2 hot tubs
Universal’s Loews Royal Pacific Resort offers 1000 accommodations with iPod docking stations and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1000 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and express theme park tickets while you're there.
Grab a bite at Tuk Tuk Market, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This hotel has 85000 square feet (7897 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tuk Tuk Market - Onsite café.
Orchid Court Sushi Bar - This sushi bar specializes in sushi and serves dinner only. Open daily.
Islands Dining Room - This restaurant specializes in Pan-Asian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Bula Bar and Grille - This poolside restaurant serves lunch, dinner, and light fare. Open daily.
Jake's American Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bula Bar and Grille
  • Islands Dining Room
  • Jake's American Bar
  • Orchid Court Sushi Bar
  • Tuk Tuk Market

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (85,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Uncovered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1190 out of 1718 reviews
Rating 8 - Good. 321 out of 1718 reviews
Rating 6 - Okay. 119 out of 1718 reviews
Rating 4 - Poor. 49 out of 1718 reviews
Rating 2 - Terrible. 39 out of 1718 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clarice

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

khankham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel Close to parks

Great 2 days at Loews Royal Pacific, small issue the first morning our Express Passes wouldn't work so after 2 rides we had to go back to Guest Services to get temporary ones. Hotel sorted it out when we returned that evening.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Everything went well, except that the person who checked me in was not too friendly
Stayed 1 night in Jul 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice theming poor TV service
Stayed 1 night in Jul 2025

6/10 Okay

Moira

Travelled with family
Liked: Cleanliness

Disappointed stay

I had booked a one night stay as l was on holiday with my family. I was looking forward to my stay at Lowes Royal Pacific resort, l chose this hotel along with family as it looked a beautiful place to stay. Unfortunately on arrival we were greeted with extreme noisy from construction work which we had not been notified about. The entrance lobby where we check in was partly blocked off because ongoing construction work was being carried out. A makeshift book in area was constructed next to this. The noise was awful even the person who was trying to book us in could barely hear what we were saying and vise versa. I had hoped to be able to relax in the lounge area but the complete downstairs was so noisy and disruptive l had the choice of staying in my room or outside. I was never made aware of this construction work taking place, had l know about this l would never have booked. I had booked an expensive room for myself and two grandchildren, when we arrived in our room my grandson went to use the toilet and then realised he couldn’t get the door to open once he was in there. He became very distressed thinking the door lock was working but we then realised to door was jamming when shut and needed a good pull from the outside to open it. As a result every time we used the toilet we had to help pull the door open from the room side. I would like to be compensated for what l can only describe as a very disappointing stay. I look forward to hearing from you as soon as possible.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

4/10 Poor

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in Jul 2025

10/10 Excellent

S

Stayed 1 night in Jul 2025

6/10 Okay

Kathryn

Stayed 1 night in Jul 2025

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Restaraunts served fresh good food. Close to the park with walking path and shuttle services. Great staff and ease of check in and out. Will stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Checking in and out was very smooth. Great facilities for all.
Stayed 1 night in Jul 2025

8/10 Good

Wei Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Hyungmin

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bethan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

We booked the stay for express passes and early entry to Epic. All was good until getting on the bus to Epic, the staff member did not have control of the queue when the buses arrived. There was also work going on in the lobby which we weren’t aware of. It made walking through very cramped. It wouldn’t have affected us staying but would have been nice to have known,
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great food, perfect parking, convenient shuttles and boat rides to Universal parks, nice pools, and in all, great hotel. Negatives were: rooms are tiny, windows are not tinted, and anything you do in the room can be viewed by anyone in he pool, and unnecessary service charges on any food or drinks you buy. Excellent perk: Express passes on Universal Parks included with the rooms
Stayed 8 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are loving our stay here. Check in process was so easy. Staff is so friendly and helpful. The lobby/shops/pool are awesome. Our room was spotless. Would definitely book again
Stayed 1 night in Jul 2025

10/10 Excellent

JULIE ANN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel with excellent staff, rooms were amazing, highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025