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Carlton City Hotel Singapore

5.0 star property

Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
1 bedroom, in-room safe, desk, blackout curtains
Executive lounge
Meeting facility
1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

View map
1 Gopeng Street, Singapore, 078862
  • Place, Maxwell Food Centre
    ‪8 min walk‬
  • Place, Boat Quay
    ‪19 min walk‬
  • Place, Singapore Flyer
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(177 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

1 bedroom, in-room safe, desk, blackout curtains

Executive Room with Complimentary Mini Bar

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Club Room with Club Lounge Access

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Single Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Single Room

9.4 out of 10
Exceptional
(27 reviews)
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

1 bedroom, in-room safe, desk, blackout curtains

Executive Single Room with Complimentary Mini Bar

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 1,955 reviews
The price is AU$323
includes taxes & fees
17 Oct - 18 Oct
Carlton Hotel Singapore

About the area

Singapore

With a stay at Carlton City Hotel Singapore, you'll be centrally located in Singapore, a 9-minute walk from Maxwell Food Centre and 13 minutes by foot from Chinatown Heritage Center. .This luxury hotel is 1.5 mi (2.4 km) from Boat Quay and 2 mi (3.1 km) from Esplanade Theatres.

What's nearby

  • Maxwell Food Centre - 8 min walk - 0.8 km
  • Boat Quay - 19 min walk - 1.6 km
  • Marina Bay Sands Casino - 3 min drive - 2.7 km
  • Marina Bay Sands Skypark - 3 min drive - 2.7 km
  • Singapore Flyer - 3 min drive - 3.4 km

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Salmon Samurai - ‬1 min walk
  • ‪Bar-Roque Grill - ‬1 min walk
  • ‪Jia Xiang Sarawak Kuching Kolo Mee 家香面 - ‬1 min walk
  • ‪Plate @ Carlton City Hotel - ‬1 min walk
  • ‪Tokyo Soba - ‬1 min walk

About this property

Carlton City Hotel Singapore

Luxury hotel with bars and a fitness center
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 386 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Plate, a restaurant where you can take in the pool view, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1167 out of 1651 reviews
Rating 8 - Good. 365 out of 1651 reviews
Rating 6 - Okay. 72 out of 1651 reviews
Rating 4 - Poor. 27 out of 1651 reviews
Rating 2 - Terrible. 20 out of 1651 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff and facilities. Nothing was too much trouble, lovely room with everything you need. Heaps of eating and transport options on your doorstep.. fantastic stay, thank you
Stayed 5 nights in Aug 2025

8/10 Good

Carol Ann

Travelled with partner
Liked: Property conditions & facilities
Very helpful staff
Stayed 4 nights in Jun 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied.
Stayed 2 nights in May 2025

10/10 Excellent

Jayna Miew Wah

Stayed 4 nights in Jun 2025

10/10 Excellent

brittany

Stayed 2 nights in Jun 2025

10/10 Excellent

Sheridan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well maintained and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room. It sucks though that the rooms dont have windows. Aside from that, everything was perfect including the staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jae Hun

Stayed 6 nights in Jun 2025

10/10 Excellent

Ludevit, Cape Coral

Stayed 3 nights in Jun 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

8/10 Good

hangsuk

Stayed 2 nights in Jun 2025

10/10 Excellent

Sebastian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Surprisingly good than I expected. Maybe because I’ve been hurt so much by the hotels in the US with the same price. Location is good, convenient to Chinatown, restaurants, grocery store, and even pharmacies. Very clean, staff and friendly and professional.
Stayed 3 nights in Jun 2025

10/10 Excellent

Saville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot, great hotel and staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
The Carlton City is one of my favourite places in Singapore as someone who visits regularly for work. Excellent hotel, and the staff are always fantastic, location is excellent. I would (and have) recommended this to many people who agree. However, next time I go there (which will be soon) i will be sure not to book it through Expedia. My experience with expedia has left such a bad taste, my company now will not book any travel through them. I was lied to, and it was assumed
Stayed 5 nights in Jun 2025

6/10 Okay

Saifeldin Ahmed, Philadelphia

Liked: Staff & service
Disliked: Property conditions & facilities
Old smelly carpets. I believe need to exchange all carpets
Stayed 1 night in May 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and large.staff were very professional and service was very good.the only downside was the aircon was not so cold & max coldest setting on the thermostat is only 21.5 deg c.MRT station is just 3minute walk.takes about 50 minutes from Changi using MRT,there is a 24 hours supermarket across the street & lots of food/restaurants around the hotel.maxwell hawker center is about 10 minute walk.did’nt try the breakfast @$40/pax is very expensive.around 4 or 5 bakeries within 200 meter radius.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ka Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, very convenient spot, lots of restaurants nearby, nice pool
Stayed 1 night in Jun 2025

10/10 Excellent

Xiaotao

Travelled with family
Liked: Cleanliness, property conditions & facilities
Had a great stay at this hotel - spacious clean room and friendly staff. Very close to subway station, ideally located. Ms. Marica checked us in and out. She was very courteous and helpful. This hotel is highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

sootng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and the room appears new and renovated. The housekeeping and concierge is great. The room came with a bathtub. At the check in counter was attended to by Jenna and she is really nice and also she was able to provide me with a late check out (at 1 pm instead of the usual 12 noon check out timing). The location is great, surrounded by plentiful of dining options without the need to drive out. The complimentary parking is great as well as they allowed multiples entry and exit, just need to remember to get the parking coupon before exiting. However due to the plentiful of dinning options just nearby there was hardly any need to be driving out. The room has a nice sea view at the far horizon. The TV itself has a Chromecast and hence allows you to just cast your Netflix shows onto the TV easily.
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Tomohiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. It was nice to have a large bathtub. I wish there was a little more variety in the breakfast menu.
Stayed 3 nights in Jun 2025

10/10 Excellent

Esther Loh Hui

Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jun 2025

4/10 Poor

Wing Sze

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am writing to share my feedback regarding my recent four-day, three-night stay at your property. Unfortunately, several aspects of my experience fell significantly below the standards expected of a business hotel at this price point. **1. Room Temperature Issues** Throughout my stay, the room temperature was consistently maintained at an uncomfortably low 19–20°C, despite my repeated requests on three separate occasions to adjust it to a more reasonable 25°C. The inability to resolve this issue not only caused discomfort but also affected my well-being. **2. Substandard Room Service** On my first evening, I ordered room service, and the quality was deeply disappointing: - The bread appeared stale, possibly past its expiration date. - The soup was watery and unappetizing. - The tray provided was visibly unclean. For a hotel catering to business travelers, these lapses in basic service and cleanliness are unacceptable. I trust you will investigate these matters and take corrective action to prevent similar issues for future guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rupert

Stayed 7 nights in May 2025

10/10 Excellent

Helen

Everything about this hotel is five star
Stayed 7 nights in Jun 2025