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Best Western Crossroads Of The Bluffs

2.5 star property

Photo gallery for Best Western Crossroads Of The Bluffs

Indoor pool
Lobby sitting area
Lobby sitting area
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(39 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini fridge

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
Council Bluffs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 320 reviews
The price is AU$110
includes taxes & fees
18 May - 19 May
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

About the area

Council Bluffs

When you stay at Best Western Crossroads Of The Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. .This hotel is 5 mi (8.1 km) from Creighton University and 5.7 mi (9.1 km) from Charles Schwab Field Omaha.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 1.4 km
  • Mid-America Center - 19 min walk - 1.7 km
  • Joe's Karting - 3 min drive - 2.5 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 7.1 km
  • Charles Schwab Field Omaha - 7 min drive - 9.5 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬4 min drive

About this property

Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

2 total (up to 80 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs

BEST WESTERN Crossroads Hotel Bluffs

Best Western Crossroads Bluffs Hotel Council Bluffs

Best Western Crossroads Bluffs Hotel

Best Western Crossroads Bluffs Council Bluffs

Best Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs Hotel

Best Western Crossroads Of The Bluffs Council Bluffs

Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Creed

Stayed 2 nights in Feb 2026

6/10 Okay

William

Stayed 2 nights in Feb 2026

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The woman at check in was super friendly and helpful. The rooms was nice and spacious. My kids enjoyed the large heated pool and we enjoyed the fitness center. Breakfast had a good variety of foods for everyone's palate.
Stayed 1 night in Jan 2026

10/10 Excellent

Stacie

Stayed 1 night in Jan 2026

2/10 Terrible

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. After booking my rewards night I arrived to have them tell me hotels payment was not going through. I showed them my confirmation receipt and they still said there was nothing they could do for me and could not have been any less hospitable. After 14 hours of driving I was not in the mood and definitely not staying there. As I was checking into my next hotel (MyPlace-highly recommend) they called to say they could help me out now, then proceeded to yell at me when I said I had already rebooked somewhere else. Awful experience late at night when you just want a shower and a bed.
Stayed 1 night in Jan 2026

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Sharina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spread for breakfast, clean rooms, friendly, the hotel has a weird layout, and the inner rooms have a view of the pool, but definitely would stay again. HAS 18 WHEELER PARKING!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Travelled with family
Disliked: Amenities
Motel was pretty runed down. Breakfast was definitely not what Best Western is usually known for. Indian own the motel.
Stayed 1 night in Nov 2025

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, my TV didn’t work so they changed my room pretty quickly. Next room was better.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
My room was huge, clean, and I loved everything about it!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan, Norridge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Joshua

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Nov 2025

8/10 Good

Sandra, Fountain

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access to room from the parking lot
Stayed 1 night in Nov 2025

10/10 Excellent

polyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities
Pool was cold
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were traveling through and booked a room. Very comfortable beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Jena

Liked: Cleanliness
Potentially one of the most cost efficient for the pool and breakfast!! Thank you!
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Stayed 1 night in Oct 2025

8/10 Good

Robyn, Winnipeg

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
This location needs a makeover, carpet in hallways has rolls which makes for a tripping hazard. Friendly staff, nice welcoming lobby.
Stayed 1 night in Oct 2025