Shinagawa luxury accommodation

The rooms were very good for Japan. It was easy to get to the train from the hotel. Our overall experience as a family was great at this hotel. We highly recommend it.

The best part of this hotel was breakfast and the bath tub inside the washroom.

Room was great a bit small, but it was expected, staff was really nice an accommodating. Loved the location close to the station just a few min walk.

Great staff. Clean room. Always accommodating

The check in was so fast! Automation was excellent. Room spotless. It took bit to learn the lights in the room. We were able to sleep very well. It's comforting not to leave the airport and catch a plane the next morning easily. There were Xmas activities when we arrived. That would have been beautiful for families. It's a big hotel. We will return the next time we come theough

It was great! Room was clean and staff was nice. The self service luggage storage was super helpful, especially with a airport bus stop right outside the property. About a 10-15 minute walk to Shinjuku station, so the location is really good too. Would definitely recommend and stay here again :)