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We had a really hard bed mattress I never experience before . Did not sleep well all night Room is small. Amenity was not good The bathroom not clean enough and towel has only two set . So we did not take a shower in the morning because the towel was not dry enough Not for me

Loved our stay! Excellent location and super helpful staff. The coffee shop and restaurant were also fantastic

Nice

Perfect hotel for 5 days in Tokyo. Would highly recommend. Thank you

Very nice hotel with easy access to Shinjuku Station, 5-7min walk depending on entrance used. Best to use Shinjuku South Gate entrance and exit. That's the closest to the hotel. Lots of shopping and there is an Onitsuka Tiger on the East entrance that is busy but not as busy as the Ginza store. Our room was bigger than expected after reading all the comments of how tiny hotel rooms are. Very spacious for two sisters travelling with a great city view. We had double twin room and we opted for housekeeping everyday so we could have bins emptied and fresh clean towels. Didnt eat in the hotel as we wanted to explore breakfast areas around. Looked at the dinner menu but there were better options outside for what we wanted to eat. Nothing wrong with the dinner menu it just wasn't our preferred meal options. Great there was a washing machine on our 14th floor however it was always busy so never got to actually use it. Woukd have loved to if there was a second or third machine. Might be best to try it first thing in the morning. Vending machine was well stocked and a microwave to heat up quick meals on one of the days we didn’t go out for dinner and picked up a 7-Eleven meal. Staff very friendly even loaned me an umbrella on one of the rainy evening. Overall very good hotel stay and I would stay again. Higher recommend.

They said the can’t change my sheets even though I stayed for 4 days. They said the just don’t change sheets ??